New West Hotel

3.5 star property
Hotel in Ulaanbaatar with a restaurant and a bar

Choose dates to view prices

Photo gallery for New West Hotel

Reception
Elevator
Standard Double Room | Select Comfort beds, minibar, in-room safe, desk
Deluxe Room | Select Comfort beds, minibar, in-room safe, desk
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
No. 91 Peace Avenue, Bayangol District, Enkhtaivan St, 10th khoroolol, 6 khoroo, Ulaanbaatar, 210682
  • Place, Four Holy Peaks
    ‪14 min walk‬
  • Place, Manzshir, museum
    ‪14 min walk‬
  • Place, KHANBURGEDEI Center
    ‪16 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪45 min drive‬

Room options

Deluxe Room

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

Standard Twin Room

  • 452 sq ft
  • Sleeps 5
  • 2 Double Beds
  • Park view

Standard Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Park view

About the neighborhood

Ulaanbaatar

Located in Bayangol within a mile (2 km) of KHANBURGEDEI Center, New West Hotel is within 2 miles (3 km) of Four Holy Peaks. This 24-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Four Holy Peaks - 14 min walk - 0.8 miles
  • Manzshir, museum - 14 min walk - 0.8 miles
  • KHANBURGEDEI Center - 16 min walk - 0.9 miles
  • Sükhbaatar Square - 5 min drive - 2.7 miles
  • Terelj National Park - 9 min drive - 4.5 miles

Getting around

  • Ulaanbaatar Station - 7 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 53 min drive

Restaurants

  • ‪Sky korean Restaurant - ‬13 min walk
  • ‪Coffee Shop - ‬16 min walk
  • ‪Busan korean restaurant - ‬6 min walk
  • ‪Coffee Mecca - ‬6 min walk
  • ‪Jack's Coffee Shop - ‬9 min walk

About this property

New West Hotel

Hotel in Ulaanbaatar with a restaurant and a bar
New West Hotel features karaoke, free WiFi in public areas, and a business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 25 per vehicle one way. The front desk is staffed 24/7 to help with securing valuables, access to locker space, and dry cleaning/laundry. Additional amenities include a meeting room, a library, and free newspapers.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Select Comfort beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sitting areas, refrigerators, and minibars are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Karaoke
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 1:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

New West Hotel Ulaanbaatar
New West Ulaanbaatar
New West Hotel Hotel
New West Hotel Ulaanbaatar
New West Hotel Hotel Ulaanbaatar

Frequently asked questions

Is a free cancellation option available at New West Hotel?

New West Hotel provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of New West Hotel?

This hotel is situated in Bayangol within a short 19-minute walk of KHANBURGEDEI Center. You'll also find Gandantegchinlen Monastery and National Academic Theatre of Opera and Ballet of Mongolia within a short drive.

Is parking available on site at New West Hotel?

No, there isn't parking available at the hotel.

Does New West Hotel include a casino?

No, New West Hotel doesn't have a casino.

Is there an indoor pool at New West Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about New West Hotel?

Amenities that appeal to couples at this hotel include a soaking tub, a comfy mattress, and a minibar.

Are there hot tubs at New West Hotel?

No, this hotel doesn't have a spa tub.

Does New West Hotel have a restaurant with a breakfast menu?

Yes, New West Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does New West Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at New West Hotel.

Are there connecting rooms at New West Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to New West Hotel?

The closest major airport to New West Hotel is Ulaanbaatar (UBN-Chinggis Khaan Intl.), which is 28 mi away (53 minutes by car).

Are there rooms with balconies at New West Hotel?

No, you won't find guestrooms with balconies at New West Hotel.

New West Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 5 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ron

Stayed 1 night in Sep 2025

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff accommodated an early arrival which was very appreciated (we had to pay for it, though). Breakfasts were satisfying. Bedroom was clean and comfortable. Shower water spilled out onto floor when showering. Entire hotel was clean. Fridge did not get cold. Unfortunately no air conditioning. Overall an average experience. Would stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with family
Disliked: Cleanliness, staff & service
Rooms smelled like smoke, bathroom was not clean - one of our rooms had a broken faucet and leaky toilet. Checking in was weird, staff didn't give me a key or tell me the room number just the floor and when I got there another staff told a local man what room, no wifi code etc. Later on I went back to the front desk the staff was helpful though. But since there was a holiday the restaurant incl. room service was unavailable with little eating options nearby.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing Hospitality... I would say best place to stay in UB.:)
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The reception and staff were pleasent but I would not recommend this hotel. The room was not clean. The bathroom was dated with a hole in the wall. The shower was unusable as the drain didn't function. The safe in the room didn't work. The location is nothing special and not near the main square or any other main tourist attractions. For the price - which is high by Ulaanbaatar standards - this is not a hotel I would recommend. You can find others half the price with better facilities.
Stayed 2 nights in Jul 2018

6/10 Okay

Perry, Australia

Liked: Cleanliness, staff & service, room comfort

New West Hotel

Pleasant stay, about 30 minute walk into centre of town. Staff were extremely helpful especially Bilguun the receptionist. However we were on the 4th floor and there is no lift, also we had no hot water in the hotel as we were told a pipe had burst? No worries didn't seem to bother them this small detail. Plenty of eateries nearby, and buses into town out the front.
Stayed 3 nights in Jul 2017

4/10 Poor

Niloofær

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Asami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
深夜着、深夜発のフライトの間の大変不便なスケジュールでの滞在でしたが、ホテルの方がこちらの状況に大変柔軟に対応してくださり、とても助かりました。
Stayed 1 night in Sep 2023

10/10 Excellent

Jinkyou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

8/10 Good

Yu, 外蒙古

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
只差語言不通,其餘都很好
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

nice staff, but room condition...

...is not that good...............................................................................
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

가격대비 위치가 좋은 호텔

위치와 직원의 친절은 좋으나 직원과 소통, 객실 내 물품 요청시 제공, 메트리스 등은 불편하였음
Stayed 5 nights in Jul 2017