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Regency Tunis Hotel

Property class: 5 and above

Choose dates to view prices

Photo gallery for Regency Tunis Hotel

A large, multi-story building with a pink facade, large windows, and a well-maintained garden with palm trees.
A spacious lobby with high ceilings, large windows, and ornate columns. There are several large potted plants and wicker furniture.
A beachside seating area with umbrellas and lounge chairs, a palm tree, and a clear view of the ocean.
A spacious room with large windows, a fireplace, and a ceiling with intricate designs.
A resort with a large central pool, surrounded by palm trees and a view of the sea.

Reviews

6.8 out of 10

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
B.P 705, Les Cotes de Carthage, La Marsa, Tunis Governorate, 2078
  • Place, The Residence Golf Course
    ‪7 min drive‬
  • Place, Gammarth Marina
    ‪10 min drive‬
  • Place, La Marsa Beach
    ‪10 min drive‬
  • Airport, Tunis (TUN-Tunis - Carthage Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Single Room

A hotel room with a bed, two bedside lamps, a round table with a flower arrangement, a chair, a desk, and a mirror.

Superior Single Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a bed, two bedside lamps, a round table with a flower arrangement, a chair, a desk, and a mirror.

Superior Double Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables, a desk with a lamp, a chair, and a large window with curtains.

Junior Suite

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

A hotel room with two beds, a desk with a lamp, a chair, and a television.

Single Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

A hotel room with a sofa, armchair, and a small table with a vase. There is a bed with a nightstand and a lamp. The room has patterned carpet and a painting on the wall.

Double Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Deluxe Double Room

  • Beach view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Single Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Deluxe Single Room

  • Beach view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Suite (Single)

A hotel room with a large bed, two bedside tables, a desk with a lamp, a chair, and a large window with curtains.

Junior Suite (Single)

  • Beach view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

View all photos for double deluxe room

A hotel room with a large bed, two bedside tables, a desk, a chair, a television, and a window with curtains.

double deluxe room

  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed

DOUBLE DELUXE

  • Sleeps 4

About the neighborhood

La Marsa

Located in Gammarth, Regency Tunis Hotel is 2.6 mi (4.2 km) from The Residence Golf Course and within a 10-minute drive of Centre Culturel de Gammarth Village. This 227-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a marina.

What's nearby

  • The Residence Golf Course - 7 min drive - 3.0 miles
  • Gammarth Marina - 10 min drive - 5.1 miles
  • La Marsa Beach - 10 min drive - 6.9 miles
  • Marsa Corniche - 13 min drive - 8.5 miles
  • Roman Amphitheatre of Carthage - 16 min drive - 8.4 miles

Getting around

  • Carthage Dermech Station - 14 min drive
  • La Marsa Plage Station - 20 min drive
  • Tunis - Carthage Intl. Airport (TUN) - 28 min drive

Restaurants

  • ‪Beehive Club - ‬13 min walk
  • ‪Regency Executive Lounge - ‬3 min walk
  • ‪L'Olivier - ‬4 min drive
  • ‪El Dar - ‬3 min drive
  • ‪Zembra Restaurant - ‬4 min drive

About this property

Regency Tunis Hotel

Regency Tunis Hotel features a private beach, a marina, and a full-service spa. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for TND 45 per person one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include 2 outdoor pools, a nightclub, and an indoor pool.
Guests can expect free WiFi and 40-inch plasma TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, coffee makers, and safes are other standard amenities.
A private beach, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a 24-hour fitness center, and a children's pool.

Guests under 14 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Angelite Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Similar properties

Exterior
Golden Carthage Hotel & Résidence
La Marsa
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
7.6 out of 10, Good, 246 reviews
$91 nightly
The price is $109
Oct 17 - Oct 18
Total with taxes and fees
Golden Carthage Hotel & Résidence

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: TND 45 per person
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Halfaouine
  • L'Olivero
  • LUNATIC
  • Palm Garden
  • White Elephant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Horseback riding/rentals
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed during Ramadan:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 7 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for TND 30.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 1.00 per accommodation, per stay
  • Tourism fee: TND 12.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TND 45 per person
  • Airport shuttle fee: TND 45 per person (one-way)
  • Rollaway bed fee: TND 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Hotel Regency Tunis

Regency Hotel Tunis

Regency Tunis

Regency Tunis Gammarth

Regency Tunis Hotel

Regency Tunis Hotel Gammarth

Tunis Regency

Regency Tunis Hotel La Marsa

Regency Tunis La Marsa

Regency Tunis

Hotel Regency Tunis Hotel La Marsa

La Marsa Regency Tunis Hotel Hotel

Hotel Regency Tunis Hotel

Regency La Marsa

Regency Tunis Hotel Hotel

Regency Tunis Hotel La Marsa

Regency Tunis Hotel Hotel La Marsa

Regency Tunis Hotel Tunisia/la Marsa

Frequently asked questions

Is free cancellation available at Regency Tunis Hotel?

Regency Tunis Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Regency Tunis Hotel?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Regency Tunis Hotel on Oct 9, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Regency Tunis Hotel?

This hotel is situated in Gammarth, close to The Residence Golf Course, Gammarth Marina, and La Marsa Beach. Centre Culturel de Gammarth Village is also within a driving distance of 4.6 mi.

Is a spa located at Regency Tunis Hotel?

The Angelite Spa is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Regency Tunis Hotel feature a casino?

No, Regency Tunis Hotel doesn't have a casino.

Is there an indoor pool at Regency Tunis Hotel?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

Does Regency Tunis Hotel feature a restaurant that includes a breakfast menu?

Yes, Regency Tunis Hotel has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Regency Tunis Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Regency Tunis Hotel.

Where is the closest airport to Regency Tunis Hotel?

The closest major airport to Regency Tunis Hotel is Tunis - Carthage Intl. Airport (TUN), which is 13.2 mi away (28 minutes by car).

Does Regency Tunis Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Regency Tunis Hotel.

Regency Tunis Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 43 out of 179 reviews
Rating 8 - Good. 61 out of 179 reviews
Rating 6 - Okay. 26 out of 179 reviews
Rating 4 - Poor. 22 out of 179 reviews
Rating 2 - Terrible. 27 out of 179 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

SYED

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel. Great friendly staff and great buffet breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in May 2026
Verified review

10/10 Excellent

SYED

Liked: Cleanliness, amenities, property conditions & facilities
Grreat friendly staff. Very good buffet breakfast. Super quite location
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Amina

Liked: Amenities
Beautiful location but not a five star hotel.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

SYED

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean rooms. Prompt service. Great buffet breakfast. Easy parking
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful reception and bellboy

Great staff and service. Nice hotel. Sorry they did not have an outside bar at hotel, only at beach.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Amna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Zakaria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel in general is rated 8.5/10 , some improvements needed in rooms accessories, towels/water taps etc. The best to be highlighted is the bar area and the staff working there. They were professional with smile welcoming during my stay in the hotel..
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

MUHAMMAD

The location is nice but the private beach was not open at the end of May. The property can use some TLC all around
Stayed 3 nights in May 2025
Verified review

8/10 Good

Yassine

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was very nice, welcoming, professional - and would say are the big plus of why to choose this hotel. The breakfast buffet has an impressive wide and fresh selection - another big plus. On the other hand, the hotel looks very tired - from dirty walls, damaged carpets, dark halls and broken pool chairs - the property owners maybe should spend some money on that instead of the luxury cars parked there...
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

nabila

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty, and the staff were not courteous. I was treated very poorly.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Khamit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to work more about the customer service and the cleaning. My room was not that clean ...still there is dust and bread crumbs . But the staff in the swimming pool are really professional
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon rapport qualité prix. Grande terrasse avec vue sur Tunis. Calme. A recommander 👍
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Monia

Disliked: Staff & service

Expérience très très décevante

Il est indiqué que cet hôtel est un 5 étoiles mais c’est totalement faux! Il ne mérite même pas 3 étoiles! Personnel désagréable et inexpérimenté. Chambre pleine de moustiques, quelqu’un devait m’apporter un produit pour faire fuire les moustiques mais n’est jamais venu. Ils ont fait ma chambre une seule fois en 3 jours, il n’y avait pas de serviette dans la salle de bain quand je suis arrivée, il leur à fallu 2 heures pour m’en apporter, après 3 réclamations. Voisins de chambre bcp trop brouillants mais ils n’ont pas voulu me changer de chambre. Donc très mal dormi. Buffet pour le petit déjeuner désorganisée, manque de tout, pas de tasse pour le café, pas de verre pour l’eau ou jus, pas d’œuf pour les omelettes…. Catastrophique Bref, je ne reviendrais jamais dans cet hôtel.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

À éviter

a éviter mal entretenu, mérite pas ses 5 etoiles Accueil inexistant 2 heures pour avoir sa chambre autour de 16h30, j’ai pourtant payé une chambre vue mer , chambre vue jardin affectée au départ ,pas un verre d’eau pour nous accueillir avec une température de 37degrés , au bar des cafards au sol, chambre moyenne mini bar vide, pomo de douche sale ( voir photo ) , pas de possibilités de payer dans tout l’hôtel contre une signature ( pas possible de déposer une empreinte de carte de crédit ) il faut toujours avoir des espèces sur soi , même pour prendre les serviettes de piscine il faut laisser en espèce une caution ( du jamais vu pour un 5*) , je demande un fer à repasser pas de planche à repasser de disponible dans l’hôtel ( il faut repasser sur le lit !!) , sèche cheveux cassé au niveau des hélices et des moustiques partout dans la chambre ( voir photo )Au niveau de la piscine la peinture de la piscine se décolle un peu partout ( dangereux ) cela flotte à la surface de l’eau . Au moment de quitter l’hôtel on me demande de payer 2 serviettes de bains que je n’ai pas après un échange qui a duré une heure , j’ai quitté l’hôtel sans les payer comme je ne les avais pas
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Friedrich

Disliked: Staff & service
Nicht zu empfehlen. Checkin schrecklich - kein Shuttleservice - musste extra bezahlen etc.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Tarek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je croyais pas que un hôtel cinq étoiles, il sera aussi horrible que ça. Je suis profondément déçu du personnel et précisément réception directeur, je ne comprends toujours pas le service en Tunisie, c’est très dommage parce que le pays est magnifique et j’aimerais bien que un jour on change de mentalité
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Meriton

Disliked: Cleanliness, property conditions & facilities
Hemm
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Guenther

Liked: Cleanliness, property conditions & facilities
Staff not responding to requests had to make repeated requests. Not friendly. most lighting not working, building in disrepair. Restaurant food is good.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Ahlem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sehr schlecht

Alles war alt und alt und die Bilder auf der Website sind falsch. Ich rate niemandem, es zu besuchen
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

Mari

Disliked: Cleanliness, staff & service, property conditions & facilities
まともな部屋がない。最初は空調がきかない。次変えてもらった部屋はペンキの匂いなのか臭い。次また変えてもらった部屋は、空調も匂いも問題なかったが、空調ダクトから結構な量の水が垂れてくる。もう3回変えたから諦めました。 階段を使って上がっていると、階段を上がった途中フロアに、食べ残しのお皿やタバコの吸い殻が捨ててありました。レストランは味は良かったが、待ち時間が長過ぎた。最悪なホテルでした。
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Matthieu

Liked: Cleanliness
Disliked: Property conditions & facilities
Localisation très éloignée. pas de piscine extérieure (en réfection) m. Petit déjeuner très moyen. Hôtel nécessitant une rénovation
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel d’odeur et saleté partout

une nuit d’insomnie: saleté et mauvaises odeur partout. séjour nul, heureusement était une seule nuit, que j’ai failli la finir aux urgences a cause du malaise causé par l’humidité excessive associée aux mauvaises odeur conseil: un hotel a éviter !
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Mehdi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

un dépotoir pas un hotel

une experience horrible. la saleté partout. les mauvaises odeurs. humidité les araignées… j’ai des photos que je garderai…
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Danielle

Disliked: Staff & service

Des problèmes en n'en plus finir.

Pour un hôtel 5 étoiles, la prestation générale est très mauvaise. J'ai payé plus de 200 euros pour une suite avec une climatisation totalement déficiente. Cela a pris presque 2 h pour me trouver une autre chambre simple pour le même prix, mes cartes d´accès se demagnétisaient tout le temps. C'est simple, j´ai dû aller si souvent à l'accueil que la réceptionniste avait un rictus de panique dès qu'elle me voyait !!! Le site,par contre est enchanteur. De grâce, remplacez ces vieilles moquettes puantes et revampez les meubles.
Stayed 1 night in Aug 2022