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Hotel Shibari Tulum - Restaurant & Cenote Club

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Yaakun Grand Cenote View | Balcony view
Creator video
Bar (on property)
Breakfast, dinner, brunch served; international cuisine
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪6 min walk‬
  • Place, Tulum Mayan Ruins
    ‪19 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

1 bedroom, premium bedding, pillowtop beds, minibar

Tsuri Jungle View Deluxe

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

  • Lagoon view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Hotel Shibari Tulum - Restaurant & Cenote Club is adjacent to Tulum Beach and within a 5-minute walk of Ven a la Luz Sculpture. This 64-room, 5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Tulum Beach - 3 min walk - 0.2 miles
  • Ven a la Luz Sculpture - 6 min walk - 0.4 miles
  • Playa Paraiso - 12 min drive - 4.7 miles
  • Playa Ruinas - 19 min drive - 5.7 miles
  • Tulum Mayan Ruins - 19 min drive - 5.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪Ziggys Beach Club - ‬2 min walk
  • ‪Mia Restaurant & Beach Club - ‬1 min walk
  • ‪The Coffee - ‬1 min walk
  • ‪Bula Tulum - ‬1 min walk
  • ‪Checkpoint Ciao - ‬3 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Guests of Hotel Shibari Tulum - Restaurant & Cenote Club have access to a full-service spa, 2 outdoor pools, and a gym. Valet parking is offered for USD 5 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Other amenities at this adults-only hotel include free WiFi in public areas, a terrace, and a gift shop.
70-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, espresso makers, and free local calls are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a fitness center.
Kan Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • A tax is imposed by the city: USD 3.36 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 17 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 30 per person
  • Uncovered self parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number ICA1912108R8

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Shibari Tulum

Hotel Shibari Tulum - Restaurant & Cenote Club Hotel

Hotel Shibari Tulum - Restaurant & Cenote Club Tulum

Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Hotel Shibari Tulum - Restaurant & Cenote Club provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Shibari Tulum - Restaurant & Cenote Club?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Shibari Tulum - Restaurant & Cenote Club on May 19, 2026 start from $305, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Shibari Tulum - Restaurant & Cenote Club?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

Will I be able to park at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yes, valet parking is offered for USD 5 per day and self parking is available for USD 20 per day.

Is there a spa at Hotel Shibari Tulum - Restaurant & Cenote Club?

Kan Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, body wraps, and reflexology.

Are there luxury amenities available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a restaurant, and a swim-up bar at this hotel.

Does Hotel Shibari Tulum - Restaurant & Cenote Club feature a casino?

No, Hotel Shibari Tulum - Restaurant & Cenote Club doesn't have a casino.

Is there an indoor pool at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

What amenities will couples enjoy at Hotel Shibari Tulum - Restaurant & Cenote Club?

This adults-only hotel offers many amenities for couples such as a restaurant and 2 outdoor pools with some guestrooms featuring a private plunge pool.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a restaurant with a breakfast menu?

Yes, Hotel Shibari Tulum - Restaurant & Cenote Club serves continental breakfast for a surcharge each morning at ATTA.

Does Hotel Shibari Tulum - Restaurant & Cenote Club allow pets to stay for free?

No, pets aren't allowed at Hotel Shibari Tulum - Restaurant & Cenote Club.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Shibari Tulum - Restaurant & Cenote Club?

The closest major airport to Hotel Shibari Tulum - Restaurant & Cenote Club is Tulum Intl. Airport (TQO), which is 28.6 mi away (58 minutes by car).

Can I book a room with a balcony at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, you won't find guestrooms with balconies at Hotel Shibari Tulum - Restaurant & Cenote Club.

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 275 out of 341 reviews
Rating 8 - Good. 31 out of 341 reviews
Rating 6 - Okay. 20 out of 341 reviews
Rating 4 - Poor. 9 out of 341 reviews
Rating 2 - Terrible. 6 out of 341 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive. Large room and very clean! Great attention to detail throughout the property! 5 stars
Stayed 3 nights in Feb 2026

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Shibari was amazing. It was hard to leave this place as it was such a unique and truly magical spot. The included breakfast is top notch and the service was amazing. The only negative thing about it is on the weekends you can get some noise from the nearby clubs until 2am. This doesn’t bother me as I often wear ear plugs when I sleep. And any hotel near the club zone has this same problem so it’s just a downside to staying within walking distance of that zone. I would definitely stay here again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Brandon

Stayed 6 nights in Feb 2026

10/10 Excellent

Rosa, Hollister

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Super friendly and attentive. Rooms were clean, amenities were great, and food was delicious!
Stayed 3 nights in Feb 2026

10/10 Excellent

Linn

Stayed 2 nights in Feb 2026

10/10 Excellent

Heather, Shirley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! What a beautiful resort. The staff was so kind and attentive. Everything was spotless. The music was very relaxing. The pool and jacuzzi were heated, which was nice, since it was a bit chilly in the afternoon and at night. We only ate breakfast while we were there, but it was AMAZING! So fresh and delicious. Also, the area that the resort is located is super charming. There are small cafes, beach clubs, restaurants and boutiques, but not an overwhelming amount of noise and people. We will definitely be back!
Reception area
Cenote
Breakfast
Chia pudding
Stayed 1 night in Feb 2026

10/10 Excellent

Linn

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Great room, exceptional service. Very easy to valet
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel. Good service from staff.
Stayed 1 night in Jan 2026

4/10 Poor

Levon

Liked: Staff & service, amenities
Stayed 4 nights in Jan 2026

4/10 Poor

paul

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is lovely but the rules here make it not worth the stay. You can not have any guests unless you pay for them. One guest is the resort fee-$17 a day, a second? $150. A guest can not even come to your room to let you wash up and change without paying. You also have to pay for them for your entire stay. The music from the restaurant and cenote is audible in your room all day until late in the night. Will not stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nodira, Boca Raton

Liked: Cleanliness, property conditions & facilities
It was very nice. However they wouldnt allow friends guest to the hotel. Otherwise. It is our third stay in this hotel and we enjoy it every time.
Stayed 3 nights in Jan 2026

6/10 Okay

Jose, San Diego

Stayed 4 nights in Dec 2025

10/10 Excellent

kayla

Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, not a beat missed! The resort was stunning, well cared for, quiet, zen, and so beautiful. The rooms were well appointed, very private, and clean. It was an incredible stay :)
Stayed 7 nights in Dec 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities
Wonderful staff, great location, beautiful and comfortable room
Stayed 3 nights in Dec 2025

8/10 Good

Garret

Stayed 2 nights in Dec 2025

8/10 Good

Ololade

Cenotè
Stayed 5 nights in Dec 2025

10/10 Excellent

Krishna Rakesh

Stayed 4 nights in Dec 2025

10/10 Excellent

Ann

Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Third time staying here and still an amazing resort but couldn’t help to notice they are slowly losing their personal touches that made it so special. 1st time was in 2023 and met with smiling faces, valet parking, gift package in the room. 2nd time 2024 all the same with a nice gift bag with sun screen, aloe and bug spray. 3rd time 2025, no valet, no gift bag, friendliest was dwindling and when asked for my car, they gave me my keys and said it’s in the dirt parking lot out back and I can get it myself. 5 star resort is going downhill…
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I don’t ever write reviews but I thought my 4 day stay at Shibari deserved one. The hotel is basically a giant compound in an already very safe area of tulum. They have a massive gate in the front that only hotel guests are allowed to enter through. If you are not staying at the hotel, you can’t just wander on through like you can at some others located on the beach. The hotel is also right next to a police station which makes you feel even more comfortable. The area itself is very well lit at night and surrounded by many beach clubs and restaurants. Everything you need is within a 5-10 minute walk. Aside from the location of the hotel, the hospitality was off the charts from the beginning! My only complaint is they had construction for two straight days in the hotel. Not ideal waking up to a chainsaw at 8:30AM or hearing it during yoga or listening to guys work late in the evening at the restaurant. There’s never an ideal time for construction but I feel there were better times for it. Overall, the hotel was gorgeous and well kept all around. Perfect location if you want a relaxing cenote vibe while still close to the party zone and beaches. I will miss watching the sunset over the Mexican jungle…Thank you Shibari.
Stayed 4 nights in Dec 2025

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Stayed 3 nights in Nov 2025

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Nov 2025

10/10 Excellent

Brennen

Stayed 7 nights in Nov 2025