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Hotel Shibari Tulum - Restaurant & Cenote Club

5.0 star property
Adults-only hotel with 2 outdoor pools and a full-service spa
VIP Access

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Aerial view
Creator video
Shibari Grand Cenote Front | View from room
Shibari Grand Cenote Front | Balcony
Yaakun Grand Cenote View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪6 min walk‬
  • Place, Tulum Mayan Ruins
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
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Room options

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

1 bedroom, premium bedding, pillowtop beds, minibar

Tsuri Jungle View Deluxe

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

  • Lagoon view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Hotel Shibari Tulum - Restaurant & Cenote Club is adjacent to Tulum Beach and within a 5-minute walk of Ven a la Luz Sculpture. This 64-room, 5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Tulum Beach - 3 min walk - 0.2 miles
  • Ven a la Luz Sculpture - 6 min walk - 0.4 miles
  • Las Palmas Public Beach - 7 min drive - 4.2 miles
  • Playa Paraiso - 8 min drive - 4.7 miles
  • Tulum Mayan Ruins - 15 min drive - 7.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪The Coffee - ‬1 min walk
  • ‪Mia Restaurant & Beach Club - ‬1 min walk
  • ‪Tacos Papi - ‬4 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Bula Tulum - ‬1 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Adults-only hotel with 2 outdoor pools and a full-service spa
Guests of Hotel Shibari Tulum - Restaurant & Cenote Club have access to a full-service spa, 2 outdoor pools, and a gym. Valet parking is offered for USD 5 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only hotel include free WiFi in public areas, a terrace, and a gift shop.
70-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, espresso makers, and free local calls are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a fitness center.
Kan Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • A tax is imposed by the city: USD 3.28 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 17 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 30 per person
  • Uncovered self parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number ICA1912108R8

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Hotel Shibari Tulum - Restaurant & Cenote Club provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near Hotel Shibari Tulum - Restaurant & Cenote Club?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

Is parking available on site at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yes, valet parking is offered for USD 5 per day.

Is there a spa at Hotel Shibari Tulum - Restaurant & Cenote Club?

Kan Spa is the hotel's spa and services include hot stone massages, sports massages, couples treatments, and aromatherapy.

Does Hotel Shibari Tulum - Restaurant & Cenote Club feature a casino?

No, Hotel Shibari Tulum - Restaurant & Cenote Club doesn't have a casino.

Is there an indoor pool at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

What do couples enjoy most about Hotel Shibari Tulum - Restaurant & Cenote Club?

This adults-only hotel offers many amenities for couples such as 2 outdoor pools and a poolside bar with some guestrooms featuring private plunge pools.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a restaurant with a breakfast menu?

Yes, Hotel Shibari Tulum - Restaurant & Cenote Club serves continental breakfast for a surcharge each morning at ATTA.

Does Hotel Shibari Tulum - Restaurant & Cenote Club allow pets to stay for free?

No, pets aren't allowed at Hotel Shibari Tulum - Restaurant & Cenote Club.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Shibari Tulum - Restaurant & Cenote Club?

The closest major airport to Hotel Shibari Tulum - Restaurant & Cenote Club is Tulum Intl. Airport (TQO), which is 28.6 mi away (58 minutes by car).

Are there rooms with balconies that I can book at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, at Hotel Shibari Tulum - Restaurant & Cenote Club, there aren't any guestrooms that list a balcony.

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 238 out of 295 reviews
Rating 8 - Good. 26 out of 295 reviews
Rating 6 - Okay. 18 out of 295 reviews
Rating 4 - Poor. 9 out of 295 reviews
Rating 2 - Terrible. 4 out of 295 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 4 nights in Oct 2025

6/10 Okay

Suhail

Traveled with family
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
Stayed 3 nights in Nov 2025

10/10 Excellent

Jean

Stayed 4 nights in Oct 2025

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibari is a top notch resort. Not your typical all inclusive. Very quiet, friendly staff, amazing rooms, top notch restaurant, the cenote inside is a great feature. I highly recommend this place for couples.
Stayed 4 nights in Oct 2025

6/10 Okay

Haley

Liked: Staff & service, room comfort
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
Stayed 6 nights in Oct 2025

10/10 Excellent

Cristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en Hotel Shibari Tulum fue simplemente espectacular. Desde el momento en que llegamos, el ambiente natural, el diseño elegante del hotel y la atención del personal nos hicieron sentir en un verdadero paraíso.
Stayed 4 nights in Sep 2025

8/10 Good

Raghav

Stayed 3 nights in Sep 2025

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The spa was pricey for the limited time. The drinks were great. The cenote was great and beautiful just to many mosquitoes. And small gym. The other thing was the wet bar no one said the wet bar in the wasn’t free or you had to pay until you get your bill. And the upgrade for 3 days was the same price for 7 days. So to many non-disclosed information so I wouldn’t go back there.
Stayed 3 nights in Sep 2025

6/10 Okay

Deidra Jefferson

Traveled with partner
Liked: Cleanliness, staff & service
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
Stayed 3 nights in Sep 2025

8/10 Good

Odis

Stayed 3 nights in Aug 2025

10/10 Excellent

Beverly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked it did not realize it was more of a romantic room. I was traveling with my girl friend and it was a bit awkward since her and I are friends best friends. It would have been nice if you also cater to non couples specially the rooms . The shower was a bit much out in the open with a friend. I had food poisoning and I have to say Rene took good care of me. Very knowledgeable and he knew what he was doing so I would not be unconscious. Grateful he was onsite. Grateful also for my friend taken care of me.
Stayed 2 nights in Aug 2025

10/10 Excellent

elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
Stayed 2 nights in Aug 2025

6/10 Okay

Shayan Safae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
Stayed 6 nights in Aug 2025

10/10 Excellent

Gaby

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
Stayed 4 nights in Jul 2025

10/10 Excellent

Annaliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Arleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time traveling to Tulum & I couldn’t have picked a better hotel for our stay! The service was incredible and the convenience of the cenote at the property was unmatched! Will definitely be returning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa, Doral

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot in the hustle of tulum hotel zone this place allows you to slow down and appreciate what’s around you. Did cacao experience which was amazing and enjoyed the restaurant and the spa On site. Highly recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 3 nights in Jul 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvomo ahi 3 noches, nos hubiera gustado haber quedarnos mas tiempo, hermoso lugar, la gente muuy hamable, simplemente todo 👌. Excelente!.
Stayed 3 nights in Jul 2025

10/10 Excellent

luisa

Liked: Cleanliness, amenities, property conditions & facilities
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rafael, Bertram

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! The property was very well maintained and clean and the food was delicious and unique. The spa, jacuzzi, cenote and pool also very clean and very nice.
Stayed 3 nights in Jun 2025