Traunviertel Vacation Packages

We ran out of toilet paper, called the number and they sent me to a storage where there was no toilet paper. I asked for a solution and was told that there is nothing to do. This is unacceptable. There are many solutions. I asked if they could open a vacant room for me to take toilet paper from there. They said no. Few days later I discovered that the toilet paper was in laundry room and they sent me to the wrong place. You must fix it. If you are a self service you must have a solution for toilet paper refill and know where guest can take it from. Another thing is that you never sent us the code for the garage. Good that we called in advance and asked ourselves. The person didn't know to say if the garage is connected to the hotel but at least gave us the code. Good thing we did it because you never sent it, and when we called on arrival since things didn't work for us initially, no one have answered the phone. Otherwise everything was great.

Nice room and view. A good walk and plenty of stairs from the ferry. We had the hot tub - nice but probably needed some chlorine. Breakfast was delivered to the room and was a very nice spread. Very nice stay.

This cottage is better than I expected, it has the full kitchen with everything you need in the room. Parking was free, next to the room. Even if it runs out of space next to the room, the bigger parking lot is also not far. The bus stop is super close and easy to find. We parked our car after checking out and took the bus to go to Hallstatt (two stops), round trip 5.2 euro, once very hour. There is boat can take you to Hallstatt too which we didn't know, we would have done that.