Best Western Cades Cove Inn

Hotel in Townsend with free breakfast and a fitness center

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Welcome to our reception area, featuring a curved reception desk and comfortable seating area with sofas and a floor lamp.

Two single beds with matching headboards, a desk, and a window with curtains.

Stunning building with a unique architectural style, set amidst beautifully maintained gardens and a serene hilly landscape.

Relax in this stylish living room with a sofa, coffee table, dining area, and modern bathroom.

Relax in this stylish room with a high ceiling, featuring a traditional design and a large window offering a view of the outdoors.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Housekeeping
24/7 front desk

Explore the area

7824 E Lamar Alexander Pkwy, Townsend, TN, 37882

Townsend Visitor Center
‪3 min walk‬
Dark Island Swinging Bridge
‪7 min walk‬
Great Smoky Mountains Heritage Center
‪3 min drive‬
Knoxville, TN (TYS-McGhee Tyson)
‪37 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Wonderful

Sleeps 4
2 Queen Beds

Relax in a spacious room with a large bed, nightstand, and wall-mounted light fixture.

Standard Room, 1 King Bed, Accessible, Bathtub

Excellent

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Very good

Sleeps 2
1 King Bed

Relax in this stylish room with a large bed, sofa, and wall-mounted lighting.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Excellent

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Wonderful

Sleeps 2
1 King Bed

About the neighborhood

Townsend

Best Western Cades Cove Inn places you next to Shadows of the Past Hiking/Biking Trail and within a 5-minute walk of Townsend Visitor Center. This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

Townsend Visitor Center - 3 min walk - 0.2 miles
The Little River Railroad and Lumber Company Museum - 6 min walk - 0.4 miles
Dark Island Swinging Bridge - 7 min walk - 0.4 miles
Great Smoky Mountains Heritage Center - 3 min drive - 1.7 miles
Tuckaleechee Caverns - 8 min drive - 4.4 miles

Getting around

McGhee Tyson Airport (TYS) - 32 min drive

Restaurants

‪Townsend Abbey - ‬7 min walk
‪The Artistic Bean - ‬14 min walk
‪Apple Valley Cafe - ‬4 min drive
‪Riverstone Family Restaurant - ‬3 min drive
‪Burger Master Drive In - ‬3 min drive

About this property

Best Western Cades Cove Inn

Hotel in Townsend with free breakfast and a fitness center

At Best Western Cades Cove Inn, guests have access to a gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.

Recreational amenities at the hotel include a fitness center.

Languages

English

Similar properties

Enjoy meals in this dining area with a large table and six chairs, surrounded by expansive windows offering views of lush greenery and distant mountains.

Pool
Hot Tub
Breakfast included
Pet friendly

$131 nightly

Aug 12 - Aug 13

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

Family friendly

In-room microwave
In-room refrigerator

Conveniences

24-hour front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)

Business services

Business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 30 per pet, per night
2 total (80 lbs is the maximum weight per pet)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 30 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses a grey water recycling system.
Onsite safety features include a carbon monoxide detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Best Western Cades Cove

Best Western Cades Cove Inn

Best Western Cades Cove Inn Townsend

Best Western Cades Cove Townsend

Cades Cove Inn

Best Cades Cove Townsend

Best Western Cades Cove Inn Hotel

Best Western Cades Cove Inn Townsend

Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

What is there to do close to Best Western Cades Cove Inn?

Located steps from Shadows of the Past Hiking/Biking Trail, this hotel is in Townsend, and within a 10-minute walk of Dark Island Swinging Bridge and The Little River Railroad and Lumber Company Museum. You'll also find Great Smoky Mountains National Park and Great Smoky Mountains Heritage Center within a short drive.

Is there parking available at Best Western Cades Cove Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Cades Cove Inn have a casino on the premises?

No, Best Western Cades Cove Inn doesn't have a casino.

Is there an indoor pool at Best Western Cades Cove Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Cades Cove Inn?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include hydromassage showerheads and free Internet access.

Does Best Western Cades Cove Inn have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Best Western Cades Cove Inn feature a restaurant that includes a breakfast menu?

Best Western Cades Cove Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Cades Cove Inn allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Cades Cove Inn for a fee of USD 30 per pet, per night.

Are there connecting rooms at Best Western Cades Cove Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Cades Cove Inn?

The closest major airport to Best Western Cades Cove Inn is McGhee Tyson Airport (TYS), which is 21.3 mi away (32 minutes by car).

Are there rooms with balconies at Best Western Cades Cove Inn?

No, there aren't any guestrooms with balconies at Best Western Cades Cove Inn.

Best Western Cades Cove Inn Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Michael

Jul 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is in Quiet Townsend. I love the location. The property is good. It was clean and comfortable. Can tell its an older property with some recent updates it seems. I liked the laminate floors, cleaner than carpet. Ceilings and walls could use a fresh coat of paint but overall happy with stay. Would stay again. Did not take advantage of breakfast, checked out before time for it. Close to the mountains and out of the crowd of Pigeon Forge and Gatlingburg. Close to Cades Cove and the National Park.

Stayed 1 night in Jul 2025

10/10 Excellent

paul

Jun 4, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Dianne

Traveled with partner

May 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful time at the Best Western in Townsend, TN. The staff were very friendly and accommodating. The dining area and suite were very clean. We were hoping to use the fireplace, but I guess the gas had been turned off since it was May. We will definitely stay there again.

Stayed 3 nights in May 2025

10/10 Excellent

Amy

Traveled with family

May 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

8/10 Good

Kathryn

Traveled with family

May 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back.

Really happy with this hotel. It was clean, comfortable, and quiet. I withheld one star over all because there was not a lot of hot water. This was late evening tho. It seemed better in the mornings. The Staff and breakfast were really great.

Stayed 2 nights in May 2025

8/10 Good

tommy

May 7, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in May 2025

6/10 Okay

David

May 7, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family

May 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed at this location multiple times over the years. Room was clean and comfy. Enjoyed the selection of hot breakfast items - sausage, eggs, biscuits, gravy. Staff was very friendly.

Stayed 3 nights in Apr 2025

6/10 Okay

Robert

Apr 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I decided to stay an extra day and asked the person on duty about vacancy and she told me there were no rooms available, so I go up to my room and check online and was able to book a room online. Why did she lie to me about not having vacancy? And then they called my room early the next morning and got me up wanting to know if I had another reservation for that day and appeared to be upset that I had gone around them in booking another reservation without their knowledge!

Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with group, Traveled with family

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a great trip.

Stayed 6 nights in Apr 2025

8/10 Good

John R

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

David

Apr 28, 2025

Stayed 1 night in Apr 2025

6/10 Okay

mark, Staunton

Apr 26, 2025

Liked: Cleanliness

Disliked: Staff & service

The water was brown when we got there and took longer than 35 min. to heat up. It took over 35 minutes to run it through. The tub didn't drain well at all. These issues shouldn't be solved on arrival of guest. They should be customer ready.

Stayed 2 nights in Apr 2025

10/10 Excellent

Cody

Apr 25, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

jess

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This team takes fantastic care of their property. I’ve not stayed in a better Best western for more than 40 years

Stayed 2 nights in Apr 2025

10/10 Excellent

chris

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Probably the best Continental breakfast I ever had

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location

Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location to the National Park

The staff was efficient and friendly. The room was clean and the area quiet. The hotel is located within a few miles of the National Park's entrance and within a reasonable driving distance of Cades Cove.

Stayed 4 nights in Apr 2025

4/10 Poor

Buddy

Traveled with family

Apr 18, 2025

Disliked: Staff & service, amenities, property conditions & facilities

light bulb burnout, bad sound on tv

Stayed 1 night in Apr 2025

8/10 Good

Patricia

Apr 17, 2025

Liked: Cleanliness, property conditions & facilities

Location was beautiful

Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Traveled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean; professional staff.

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was very friendly and fun to deal with.

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Traveled with partner

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an older property that has been nicely modernized. The rooms are spacious and extremely clean. The bed is very comfortable.

Stayed 1 night in Apr 2025

8/10 Good

Kevin

Apr 15, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

The management people are very nice . They take pride in keeping the place clean and running well . The breakfast had nice options , with hot cooked items ,and they kept it well stocked . Was nice and quiet ,and conveniently located to the bike path and cades cove, as well as restaurants . We enjoyed our stay .

Stayed 2 nights in Apr 2025