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Novotel Toulouse Centre Compans Caffarelli

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Toulouse Centre Compans Caffarelli

Exterior
Sports facility
Front of property
Premium bedding, minibar, in-room safe, desk
Superior room, 1 double bed and 2 single beds | Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
5 Place Alfonse Jourdain, Toulouse, Haute-Garonne, 31000
  • Basilica of Saint-Sernin
    ‪15 min walk‬
  • Place du Capitole
    ‪17 min walk‬
  • Capitole de Toulouse
    ‪18 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪11 min drive‬

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Room options

View all photos for Superior room, 1 double bed and 1 single sofa bed

Superior room, 1 double bed and 1 single sofa bed | Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed and 1 single sofa bed

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior room, 1 double bed or 2 single beds

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed or 2 single beds

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Balcony

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed with Sofa bed, Balcony

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior room, 1 double bed and 1 sofa bed for 2 people

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed and 1 sofa bed for 2 people

  • City view
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior room, 1 double bed and 2 single beds

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed and 2 single beds

  • City view
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Novotel Toulouse Centre Compans Caffarelli is adjacent to Toulouse Business School and within a 5-minute walk of Japanese Garden Toulouse. This 135-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Basilica of Saint-Sernin - 14 min walk - 0.8 miles
  • Place du Capitole - 15 min walk - 0.8 miles
  • Capitole de Toulouse - 17 min walk - 0.9 miles
  • Ernest-Wallon Stadium - 3 min drive - 1.1 miles
  • Zenith de Toulouse - 5 min drive - 2.4 miles

Getting around

  • St. Cyprien-Arenes Station - 6 min drive
  • Compans-Caffarelli Station - 6 min walk
  • Blagnac Airport (TLS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Botanist - ‬5 min walk
  • ‪Le Foyer - ‬3 min walk
  • ‪Le Garden Café - ‬3 min walk
  • ‪El Dayaa - ‬5 min walk

About this property

Novotel Toulouse Centre Compans Caffarelli

Family-friendly hotel with a fitness center and a 24-hour front desk
Guests of Novotel Toulouse Centre Compans Caffarelli have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for EUR 18 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include meeting rooms, conference space, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Gourmet Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,690 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • 1 total (22 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Compans
Novotel Compans Hotel
Novotel Compans Hotel Toulouse Centre Caffarelli
Novotel Toulouse Centre Compans Caffarelli
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Hotel Toulouse
Toulouse Novotel
Toulouse Novotel
Accor Toulouse Centre
Novotel Toulouse Centre Hotel Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Compans Caffarelli Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel Toulouse

Frequently asked questions

Is a free cancellation option available at Novotel Toulouse Centre Compans Caffarelli?

Novotel Toulouse Centre Compans Caffarelli provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Novotel Toulouse Centre Compans Caffarelli?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Novotel Toulouse Centre Compans Caffarelli on Jun 8, 2025 start from $88.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Novotel Toulouse Centre Compans Caffarelli?

This hotel is situated in Toulouse City-Centre, just steps from Lutin Park Carousel and Japanese Garden Toulouse, and within a short walk of Pierre Baudis Congress Center. You'll also find Canal du Midi and Basilica of Saint-Sernin less than a mile away.

Is parking available on site at Novotel Toulouse Centre Compans Caffarelli?

Yes, parking is offered for EUR 18 per day. Accessible parking is also available for guests.

Does Novotel Toulouse Centre Compans Caffarelli have a casino?

No, Novotel Toulouse Centre Compans Caffarelli doesn't have a casino.

Is there an indoor pool at Novotel Toulouse Centre Compans Caffarelli?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Novotel Toulouse Centre Compans Caffarelli good for couples?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Novotel Toulouse Centre Compans Caffarelli have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Toulouse Centre Compans Caffarelli have a restaurant with a breakfast menu?

Yes, Novotel Toulouse Centre Compans Caffarelli serves buffet breakfast for a surcharge each morning at Le Gourmet Bar.

Does Novotel Toulouse Centre Compans Caffarelli allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Toulouse Centre Compans Caffarelli for a fee of EUR 15 per pet, per night.

Does Novotel Toulouse Centre Compans Caffarelli have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Novotel Toulouse Centre Compans Caffarelli?

The closest major airport to Novotel Toulouse Centre Compans Caffarelli is Blagnac Airport (TLS), which is 5.3 mi away (11 minutes by car).

Are there rooms with balconies at Novotel Toulouse Centre Compans Caffarelli?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Novotel Toulouse Centre Compans Caffarelli Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 224 out of 568 reviews
Rating 8 - Good. 242 out of 568 reviews
Rating 6 - Okay. 68 out of 568 reviews
Rating 4 - Poor. 25 out of 568 reviews
Rating 2 - Terrible. 9 out of 568 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Nicolas

Stayed 2 nights in Oct 2024

10/10 Excellent

ilham

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Séjour agréable à Toulouse

Super Hôtel, très bien situé ! Le petit déjeuner est correct mais un peu cher par rapport à ce qu'il y a sur le buffet, service correct aussi. J'y reviendrai sans hésitation.
Stayed 4 nights in Oct 2024

8/10 Good

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, just not in the centre despite the name
Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Stayed 1 night in Sep 2024

6/10 Okay

Charlene

Not the 4 star hotel I expected. Rooms are in need of upgrade and redecoration, somewhat bleak. Area around the hotel isn’t great, concrete jungle. Hotel served a purpose but wouldn’t I wouldn’t recommend.
Stayed 3 nights in Sep 2024

4/10 Poor

Burkan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Not the best experience

Our room did not have a desk or chair; just a bed and a single couch. I guess they did not have them because the room was too small. I know that other rooms had desks and chairs. All the rooms were booked so we were out of luck to change rooms. When I asked for a small portable desk and chair so that we can do some work in the room (we had to do confidential online meetings) , we were told that this was not possible. While I was kindly discussing our options with one receptionist, another one came and acted all weird. She was rather rude. So I gave up discussing our options as it was no use. We ended up staying there, but it was not a good experience. On top of this, the restaurant was not at all accommodating for dietary restrictions. This is not surprising in France, as they don’t understand the concept of dietary restrictions in most places outside Paris, but I was expecting at least some effort. Nothing was offered. Breakfast was also rather poor. In the land of cheese, they had only one type that was not particularly good. We ended up skipping the breakfast even though we paid for it as part of the room cost. Perhaps others had better experience with this hotel, but we thought we made a mistake. We chose it because it was close to the convention center, but we should have stayed near the center of the city where all the action takes place. This location is rather far to the good restaurants, etc. Overall, we did not have a great experience.
Stayed 6 nights in Aug 2024

6/10 Okay

Ross

Stayed 1 night in Sep 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Staff were ALL very nice and accommodating. The hotel does need a concierge to assist visitors with questions about the area and with helping set up activities. Our room was overly warm even with the AC turn down to the coldest it would go. We had to ask for a fan. The bathroom sink stopper would not stay in the open position and the water did not drain well. Just washing your hands could cause an overflow.
Stayed 4 nights in Jul 2024

8/10 Good

António, Maia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
attentive staff
Stayed 1 night in Aug 2024

10/10 Excellent

CLARE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Friendly, helpful staff. Great breakfast with lots of choice. Pool was lovely. Nice complimentary extras in room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness
Disliked: Amenities
The service at fr9nt desk, dtaff was extremely kond.
Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness, staff & service
A fairly tired Novotel. Main bar and restaurant nicely done but dated rooms with tiny showers and No desk or usable chair to work on the room if required. Fitness suite basically an old bedroom with a bike in it not really 4* experience. Otherwise usual expected too amenities. Quiet location by the a park is a bonus although general exterior area feels a bit run down.
Stayed 3 nights in May 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Bojan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

The hotel has a lot of potential (next to a very nice park and close to the city centre), but very outdated. Just some of many specific issues we experienced: - very small rooms (especially if travelling with small kids) - not clean + not cleaning rooms properly - quite outdated interior - very hot, no AC - beds, pillows, sheets all need a refresh - employees should be much friendlier. They are not rude, but need to learn basics: hello, good day, yes of course, goodbye etc - the whole hotel needs a renovation
Stayed 5 nights in Apr 2024

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was ok, and so was the service. It has a motel feel.
Stayed 1 night in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and pleasant staff.

Return visit to this establishment . Located out of town but easy access by public transport.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Tol Visit

As expected for a Novotel hotel, clean, well-organized, restaurant, pool, service, and personnel. Our only concern was the exterior appearance of the property from the front. Upon arrival from the airport, it does not look very inviting. Overgrown weeds, and a dirty appearance, we were not sure if it was the right place until we saw the Novotel hotel signs. This REALLY needs to be worked on.
Stayed 2 nights in Jul 2023

10/10 Excellent

Judy

Stayed 2 nights in Jul 2023

10/10 Excellent

Gilles

Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Stayed 2 nights in May 2023

10/10 Excellent

MUNEVVER

Stayed 4 nights in May 2023

10/10 Excellent

Pardeep

Stayed 3 nights in Feb 2023

10/10 Excellent

Justin

Stayed 2 nights in Nov 2022

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