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Mama Shelter Toulouse

4.0 star property

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Photo gallery for Mama Shelter Toulouse

A restaurant with a checkered floor, wicker furniture, and a ceiling with motivational text.
A modern interior with wooden display cases, a central wooden cabinet, and geometric ceiling patterns.
Restaurant
2 bars/lounges
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000
  • Place, Capitole de Toulouse
    ‪5 min walk‬
  • Place, Place du Capitole
    ‪6 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪11 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪18 min drive‬

Room options

View all photos for LARGE MAMA DOUBLE

A modern hotel room with a bed, bedside table, lamp, and a view of the city through the window.

LARGE MAMA DOUBLE

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for MEDIUM MAMA DOUBLE

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

MEDIUM MAMA DOUBLE

8.4 out of 10
Very good
(20 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for SMALL MAMA DOUBLE

A hotel room with a bed, a bedside table, a lamp, and a curtain.

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(11 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for XXL MAMA TERRACE

A table with a lamp, a portable speaker, a coffee maker, and a plate with sugar cubes and a card.

XXL MAMA TERRACE

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for XXL MAMA FAMILY

A hotel room with a red accent wall, a bed with white bedding, a wooden bench, a wall-mounted coat rack, and a hanging light fixture.

XXL MAMA FAMILY

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

A modern hotel room with a bed, a bathroom with a round mirror, and a small table with a pizza.

LARGE MAMA DOUBLE ACCESSIBLE

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for XXL MAMA

XXL MAMA | Premium bedding, pillowtop beds, in-room safe, desk

XXL MAMA

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for MEDIUM MAMA TWIN

Premium bedding, pillowtop beds, in-room safe, desk

MEDIUM MAMA TWIN

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Mama Shelter Toulouse is within a 10-minute walk of popular sights such as Place du Capitole and Saint Etienne Cathedrale. This 120-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Place Wilson - 2 min walk - 0.1 miles
  • Capitole de Toulouse - 5 min walk - 0.3 miles
  • Garonne - 5 min walk - 0.3 miles
  • Place du Capitole - 6 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 11 min walk - 0.6 miles

Getting around

  • Jean-Jaurès Metro Station - 2 min walk
  • Toulouse Matabiau Station - 11 min walk
  • Blagnac Airport (TLS) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Le Cardinal - ‬3 min walk
  • ‪La Cantine du Bistroquet - ‬2 min walk
  • ‪The Frog & Rosbif - ‬2 min walk
  • ‪Le Pyrénéen - ‬2 min walk

About this property

Mama Shelter Toulouse

Guests staying at Mama Shelter Toulouse enjoy a rooftop terrace, free WiFi in public areas, and a banquet hall. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include safes, phones, and desks. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 5 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Mama Shelter Toulouse caters to LGBTQ+ guests.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

Is free cancellation available at Mama Shelter Toulouse?

Mama Shelter Toulouse provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mama Shelter Toulouse?

As of Jul 19, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Toulouse on Aug 2, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mama Shelter Toulouse?

This hotel is situated in Toulouse City-Centre, just steps from Place Wilson and Théâtre de la Cité, and within a short walk of Place du Capitole. You'll also find Garonne and Basilica of Saint-Sernin less than a mile away.

Is parking available on site at Mama Shelter Toulouse?

No, there isn't parking at this hotel.

Does Mama Shelter Toulouse include a casino?

No, Mama Shelter Toulouse doesn't have a casino.

Will I find an indoor pool at Mama Shelter Toulouse?

No, there is no indoor pool at this hotel.

Is Mama Shelter Toulouse a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and proposal/romance packages.

Does Mama Shelter Toulouse have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mama Shelter Toulouse have a restaurant that serves breakfast?

Yes, Mama Shelter Toulouse serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mama Shelter Toulouse allow pets to stay free of charge?

Yes, pets stay free at Mama Shelter Toulouse and the property also provides food and water bowls for pets.

Does Mama Shelter Toulouse have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mama Shelter Toulouse?

The closest major airport to Mama Shelter Toulouse is Blagnac Airport (TLS), which is 5.4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Mama Shelter Toulouse?

No, there aren't any guestrooms with balconies at Mama Shelter Toulouse.

Mama Shelter Toulouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 551 reviews
Rating 8 - Good. 105 out of 551 reviews
Rating 6 - Okay. 38 out of 551 reviews
Rating 4 - Poor. 10 out of 551 reviews
Rating 2 - Terrible. 6 out of 551 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great at Mama Shelter!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Cheryl Baylon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff..
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yngve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice and well located. I liked the personnel, especially in the reception. The rooftop was nice. The breakfast room was less exciting, but more of a standard hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Valeriu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and comfortable rooms, welcoming personnel, good bar and restaurant.
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility with excellent entertainment and vibrant energy from all staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super emplacement, super Hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities
Super!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness
Great staff and great stqy
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sarah

Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Déborah

Correct
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Loved every minute of my stay here!
Verified

8/10 Good

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were friendly and accommodating. I would request a room on a quiet floor if you want to sleep well, further away from the terrasse. The rooms were also very warm and the air conditioner didn’t seem to work so the air in the room was stale and dry. It would be tough in the hot days of summer to stay with this issue - which others have commented on. However, I would stay here again in cooler temps as it was within walking distance to most areas.
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Sinead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, food and drinks a bit pricey though. Overall, great place to stay.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location amazing food!! Lively atmosphere
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Marjeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing. Good service, good breakfast and better ambiance.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we’re simply lovely, friendly and helpful.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were nice but no coffee maker in the regular rooms is a bust
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mama Shelter was fun and conveniently located. Room was large and nice and staff was very friendly and helpful. Perfect stay!
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Toulouse, near the train station, walkable to city centre. Decorations inside the suite were quite fun. Staff were very helpfully able to keep my bag before and after I had checked out.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were very friendly and helpful, particularly with local recommendations and bookings. The rooms were a good balance between funky decor and quality, with a comfy bed!
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Party hotel

A chain hotel with a theme and decor geared for younger guests. Rooftop bar, DJ music, and loud and party-like ambiance and music all the time. Great, if that’s your sensibility.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel!

The people at the reception and the security are very friendly!
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Tere

Liked: Cleanliness, amenities, property conditions & facilities
Very noisy until 5am, not only around the hotel, also in the rooms around ours. Staff was hit or miss, some of them very nice, helpful and kind, some of them very standoffish and rude.
Stayed 2 nights in Jan 2026