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Mama Shelter Toulouse

4.0 star property
Hotel with bars, a quick walk to Place du Capitole

Choose dates to view prices

Photo gallery for Mama Shelter Toulouse

Restaurant
Front of property
Exterior
Gift shop
In-room safe, desk, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry
  • Breakfast available
  • Free WiFi

Explore the area

Map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    ‪6 min walk‬
  • Capitole de Toulouse
    ‪6 min walk‬
  • Basilica of Saint-Sernin
    ‪9 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪14 min drive‬

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Room options

Room, Multiple Beds, Terrace (XXL Mama)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama) | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (Medium Mama)

  • 194.00 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama) | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (Small Mama)

  • 161.00 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama) | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Queen Bed (Large Mama)

  • 248.00 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Mama Shelter Toulouse is within a 10-minute walk of popular sights such as Place du Capitole and Saint Etienne Cathedrale. This 120-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Place du Capitole - 6 min walk - 0.4 miles
  • Capitole de Toulouse - 6 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 9 min walk - 0.5 miles
  • Pont Neuf - 12 min walk - 0.7 miles
  • Cité de l'Espace - 8 min drive - 3.6 miles

Getting around

  • Jean-Jaurès Metro Station - 2 min walk
  • Toulouse Matabiau Station - 11 min walk
  • Blagnac Airport (TLS) - 18 min drive

Restaurants

  • ‪Les Américains - ‬2 min walk
  • ‪La Grand' Pizzeria - ‬1 min walk
  • ‪Mama Restaurant Toulouse - ‬1 min walk
  • ‪Purple - ‬1 min walk
  • ‪The Frog & Rosbif - ‬2 min walk

About this property

Mama Shelter Toulouse

Hotel with bars, a quick walk to Place du Capitole
Guests staying at Mama Shelter Toulouse enjoy a rooftop terrace, free WiFi in public areas, and a banquet hall. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include safes, phones, and desks. Change of towels is available on request.

Languages

English, French, Russian, Spanish

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Terrace/patio

The Social Hub Toulouse

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 248 reviews
$98 nightly
The price is $116
Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 5 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Mama Shelter Toulouse caters to LGBTQ+ guests.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
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Toulouse Mama Shelter Toulouse Hotel
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Hotel Mama Shelter Toulouse
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Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
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Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

Is free cancellation available at Mama Shelter Toulouse?

Mama Shelter Toulouse provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mama Shelter Toulouse?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Toulouse on Jul 6, 2025 start from $101.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mama Shelter Toulouse?

This hotel is situated in Toulouse City-Centre, just steps from Place Wilson and Théâtre de la Cité, and within a short walk of Place du Capitole. You'll also find Garonne and Canal du Midi less than a mile away.

Is there parking available at Mama Shelter Toulouse?

No, this hotel doesn't offer parking.

Does Mama Shelter Toulouse include a casino?

No, Mama Shelter Toulouse doesn't have a casino.

Will I find an indoor pool at Mama Shelter Toulouse?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mama Shelter Toulouse?

There are many amenities for couples at this hotel, including Champagne service as well as 2 bars and a restaurant.

Does Mama Shelter Toulouse have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mama Shelter Toulouse have a restaurant that serves breakfast?

Yes, Mama Shelter Toulouse serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mama Shelter Toulouse allow pets to stay free of charge?

Yes, pets stay free at Mama Shelter Toulouse and the property also provides food and water bowls for pets.

Are there connecting rooms at Mama Shelter Toulouse?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Mama Shelter Toulouse?

The closest major airport to Mama Shelter Toulouse is Blagnac Airport (TLS), which is 5.4 mi away (18 minutes by car).

Can I book a room with a balcony at Mama Shelter Toulouse?

No, there aren't any guestrooms with balconies at Mama Shelter Toulouse.

Mama Shelter Toulouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 317 out of 446 reviews
Rating 8 - Good. 82 out of 446 reviews
Rating 6 - Okay. 33 out of 446 reviews
Rating 4 - Poor. 10 out of 446 reviews
Rating 2 - Terrible. 4 out of 446 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Emma L, Cardiff

Stayed 5 nights in Dec 2024

10/10 Excellent

Sina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location amazing food!! Lively atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Stayed 1 night in Oct 2024

10/10 Excellent

GARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Toulouse

Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner) Room was clean, bed was comfy but no drawers for clothing All in all a great weekend and would definitely stay at Mama Shelter again
Stayed 3 nights in Oct 2024

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, funky decor, friendly staff, very convenient location. Some street noise (as it is on a busy avenue) but nothing that woke us up in the night
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Stayed 1 night in Sep 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thaitung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Brigitte

Liked: Cleanliness

Just about average

It’s terrible that they charge you 50 euros per night for room even though I paid bill already .., it did go back into account in departure. But they should take money before just t as me card details . I e we not use them again
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great spot. Very eclectic and cool. Great restaurant and roof top bar.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

No amenities available - bad for travel

There si no shampoo. or any other 4* quality amenities. The excuse was that they are trying to be more ecological - but that would be solved by bottles fixed to the wall to reduce one use plastics. It was a stress to arrive from NYC and have nothing in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay in a long time

Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. I always use it when I am in Toulouse.
Stayed 8 nights in Oct 2023

10/10 Excellent

Mary, Halifax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A funky decor, this hotel has a great location and a fantastic breakfast. The bed and pillows were very comfortable. We enjoyed that it was handy the major metro intersection in an area with good restaurants and we could easily get to the activities we wanted. We were unhappy that we couldn’t lower the temperature in the room with out opening the windows on nights when others were celebrating rugby wins or late night music. Be forewarned that there is very little clothing storage provided.
Stayed 2 nights in Oct 2023

10/10 Excellent

heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location everything is very walkable. Room and price were great. Room was suitable for one person.
Stayed 1 night in Oct 2023

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Bianca

Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Cool place to stay. Lovely breakfast spread and cool rooftop bar. We stayed in the XL room which I recommend. Staff was lovely and very helpful. Ask for a quiet room. I think the lower rooms may be a bit noisy as it's on a main street close to clubs.
Stayed 2 nights in Sep 2023

8/10 Good

Sinead

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, food and drinks a bit pricey though. Overall, great place to stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Del

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ofelia, CULVER CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

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