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Hôtel Héliot, Cosy Places by Charme & Caractère

3.0 star property
Hotel with a restaurant, 7-minute walk to Capitole de Toulouse

Choose dates to view prices

Photo gallery for Hôtel Héliot, Cosy Places by Charme & Caractère

Exterior
Staircase
Reception
Reception
Standard Room, 2 Twin Beds | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Room service

Explore the area

View in a map
3 Rue Heliot, Toulouse, Haute-Garonne, 31000
  • Place, Capitole de Toulouse
    ‪6 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪7 min walk‬
  • Place, Place du Capitole
    ‪8 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Premium bedding, desk, laptop workspace, blackout drapes

Superior Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hôtel SOCLO

Toulouse City-Centre
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 130 reviews
$193 nightly
The price is $221
Jan 18 - Jan 19
Total with taxes and fees
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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Hôtel Héliot, Cosy Places by Charme & Caractère is within a 5-minute walk of Place Wilson and within 15 minutes of other popular attractions like Capitole de Toulouse. Each of the 12 rooms at this 3-star hotel includes a fireplace, a coffee maker, and a flat-screen TV.

What's nearby

  • Garonne - 3 min walk - 0.2 miles
  • Place Wilson - 3 min walk - 0.2 miles
  • Capitole de Toulouse - 6 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 7 min walk - 0.4 miles
  • Place du Capitole - 8 min walk - 0.4 miles

Getting around

  • Jean-Jaurès Metro Station - 3 min walk
  • Toulouse Matabiau Station - 7 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Delirium Café - ‬2 min walk
  • ‪The Thirsty Monk - ‬1 min walk
  • ‪Thai Kafé - ‬3 min walk
  • ‪Le Diamant - ‬1 min walk
  • ‪Le Bar - ‬2 min walk

About this property

Hôtel Héliot, Cosy Places by Charme & Caractère

Hotel with a restaurant, 7-minute walk to Capitole de Toulouse
Guests staying at Hôtel Héliot, Cosy Places by Charme & Caractère enjoy free WiFi in public areas, free newspapers, and an ATM. If you drive, self parking is EUR 17 per night, or you can take advantage of the airport shuttle at scheduled times for EUR 9 per person one-way. The front desk has multilingual staff that can help with tours/tickets and luggage storage.
Guests can expect free WiFi and 80-cm flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Fireplaces, coffee makers, and free newspapers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 17 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured self parking on site (EUR 17 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 9.50 for adults and EUR 9.50 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 15.50; reservation required

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 for adults and EUR 9.50 for children
  • Airport shuttle fee: EUR 9 per person (one-way)
  • Airport shuttle fee per child: EUR 9 (one-way), (up to 18 years old)
  • Secured self parking fee: EUR 17 per night
  • Nearby parking fee: EUR 17 per day (98 ft away)
  • Hosted evening meal: EUR 15.50

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Heliot Hotel Toulouse
Héliot Toulouse
Hôtel Héliot
Hôtel Héliot Toulouse
Héliot
Hôtel Héliot
Hôtel Héliot Cosy Places by Charme Caractère
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel
Hôtel Héliot, Cosy Places by Charme & Caractère Toulouse
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel Toulouse

Frequently asked questions

Are free cancellation options available at Hôtel Héliot, Cosy Places by Charme & Caractère?

Hôtel Héliot, Cosy Places by Charme & Caractère offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hôtel Héliot, Cosy Places by Charme & Caractère?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at Hôtel Héliot, Cosy Places by Charme & Caractère on Jan 23, 2026 start from $105.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hôtel Héliot, Cosy Places by Charme & Caractère?

This hotel is situated in Toulouse City-Centre, just steps from Garonne and Place Wilson, and within a short walk of Canal du Midi. You'll also find Place du Capitole and Basilica of Saint-Sernin less than a mile away.

Is parking available on site at Hôtel Héliot, Cosy Places by Charme & Caractère?

Yes, secured parking is offered for EUR 17 per night.

Does Hôtel Héliot, Cosy Places by Charme & Caractère have a casino at the property?

No, Hôtel Héliot, Cosy Places by Charme & Caractère doesn't have a casino.

Will I find an indoor pool at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, there is no indoor pool at this hotel.

Is Hôtel Héliot, Cosy Places by Charme & Caractère a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a fireplace and premium bedding as well as a restaurant.

Does Hôtel Héliot, Cosy Places by Charme & Caractère have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hôtel Héliot, Cosy Places by Charme & Caractère have a restaurant that serves breakfast?

Yes, Hôtel Héliot, Cosy Places by Charme & Caractère serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hôtel Héliot, Cosy Places by Charme & Caractère allow pets to stay for free?

No, pets aren't allowed at Hôtel Héliot, Cosy Places by Charme & Caractère though service animals are welcome.

Are there connecting rooms at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hôtel Héliot, Cosy Places by Charme & Caractère?

The closest major airport to Hôtel Héliot, Cosy Places by Charme & Caractère is Blagnac Airport (TLS), which is 5.7 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, there aren't any guestrooms with balconies at Hôtel Héliot, Cosy Places by Charme & Caractère.

Hôtel Héliot, Cosy Places by Charme & Caractère Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 241 out of 380 reviews
Rating 8 - Good. 114 out of 380 reviews
Rating 6 - Okay. 15 out of 380 reviews
Rating 4 - Poor. 5 out of 380 reviews
Rating 2 - Terrible. 5 out of 380 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was extremely accommodating and welcoming. The room was spacious, comfortable and lovely. The location was amazing with abundant public transportation, shopping and restaurants within walking distance. We were only there for one night but would love to return again soon.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service
Very welcome reception, Frederick was helpful and informative about all aspects of the hotel and the neighbourhood. The hotel is very basic though there is a kettle and coffee and tea in the bedroom. I would highly recommend adding a bar and a bathmat in the shower as the tub is very slippery and certainly for older or less agile folks it felt dangerous getting in and out and I slipped and banged my knee rather badly. Also to be noted is the shower itself which, while I applaud the conservation meaures, feels more like a gentle mist rather than something that gets you well rinsed. The room we had was rather dark and the windows don't open, there is only airconditioning which I'm sure would be welcome in summer but felt very claustrophic in October. There are rooms on three floors but no lift which again, is fine if you don't mind the stairs. I can't fault the location, very central and easy to walk virtually everywhere and steps away from the aiport bus which stops right at Jean Jaures. Hotel prices in Toulouse appear to be fairly expensive so be prepared to pay more for something on the average scale.
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception, clean tidy room and firm beds
Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Minh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely and nicely situated. The Aéroport bus is right around the corner as well. Be aware there is no lift.
Stayed 2 nights in Sep 2025

10/10 Excellent

An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The hotel staff was very friendly and accommodating. The room was very clean, comfortable and well located in the city. Parking as easy. Would definitely stay again
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable small hotel in an ideal location for exploring Toulouse. The people were friendly and helpful. Would stay there again.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
Stayed 3 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
For my stay in Toulouse I initally booked a different hotel that I found out later was part of a global chain. I didn't want that, so I changed to Hôtel Héliot. I had read some nice reviews and it was recommended in an online travel article. It did not disappoint; I enjoyed my three-night stay. Hôtel Héliot is a boutique hotel that is family-run. The man running the hotel was always pleasant and personable, and very attentive. My room was a good size, with bedroom nook, living area with hide-a-bed sofa if needed, and a fairly large bathroom. This was unique, in my experience, for a boutique hotel. The hotel is next to a Metro stop which made it really convenient when traveling by train. It is only a several minutes from the main tourist area, numerous dining and shopping options. Also, Marché Victor Hugo is nearby if you want to pick up fresh fruit, vegetables, meats and cheese. And if you like buttery, flakey croissants I really liked the ones at Les Frères Chapelier, two long blocks away. Overall Hôtel Héliot is a pleasant and convenient place to stay to enjoy Toulouse.
Stayed 3 nights in May 2025

10/10 Excellent

Cornel, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Location,location,location. Our host was most obliging and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

The location is amazing. The bedrooms feel a bit dated but are clean. Bathrooms renovated. Absolutely charming host, very helpful. Overall, I would absolutely stay here again if I go back to Toulouse
Stayed 2 nights in Mar 2025

8/10 Good

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, excellent friendly service, but towels weren't the fluffiest!
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy, Fullerton

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.
Stayed 7 nights in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.
Stayed 1 night in Jan 2025

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator but to be expected in an old building. Room was good. Personnel friendly. They have parking but someone has to go with you every time you go to the car in order to unlock the gate. Area was good. Walked to lots of shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.
Stayed 1 night in Oct 2024