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Hôtel Héliot, Cosy Places by Charme & Caractère

3.0 star property
Hotel with a restaurant, 3-minute walk to Place Wilson

Choose dates to view prices

Photo gallery for Hôtel Héliot, Cosy Places by Charme & Caractère

Exterior
Reception
Reception
Staircase
Standard Room, 2 Twin Beds | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3 Rue Heliot, Toulouse, Haute-Garonne, 31000
  • Place, Capitole de Toulouse
    ‪6 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪7 min walk‬
  • Place, Place du Capitole
    ‪8 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Premium bedding, desk, laptop workspace, blackout drapes

Superior Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Hôtel Héliot, Cosy Places by Charme & Caractère is within a 5-minute walk of Place Wilson and within 15 minutes of other popular attractions like Capitole de Toulouse. Each of the 12 rooms at this 3-star hotel includes a fireplace, a coffee maker, and a flat-screen TV.

What's nearby

  • Place Wilson - 3 min walk - 0.2 miles
  • Capitole de Toulouse - 6 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 7 min walk - 0.4 miles
  • Place du Capitole - 8 min walk - 0.4 miles
  • Cité de l'Espace - 9 min drive - 3.8 miles

Getting around

  • Jean-Jaurès Metro Station - 3 min walk
  • Toulouse Matabiau Station - 7 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Delirium Café - ‬2 min walk
  • ‪The Thirsty Monk - ‬1 min walk
  • ‪Pho Saigon - ‬3 min walk
  • ‪Thai Kafé - ‬3 min walk
  • ‪Pizzeria Vecchio - ‬2 min walk

About this property

Hôtel Héliot, Cosy Places by Charme & Caractère

Hotel with a restaurant, 3-minute walk to Place Wilson
Guests staying at Hôtel Héliot, Cosy Places by Charme & Caractère enjoy free WiFi in public areas, free newspapers, and an ATM. If you drive, self parking is EUR 17 per night, or you can take advantage of the airport shuttle at scheduled times for EUR 9 per person one-way. The front desk has multilingual staff that can help with tours/tickets and luggage storage.
Guests can expect free WiFi and 80-cm flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Fireplaces, coffee makers, and free newspapers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 17 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured self parking on site (EUR 17 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 9.50 for adults and EUR 9.50 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 15.50; reservation required

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 for adults and EUR 9.50 for children
  • Airport shuttle fee: EUR 9 per person (one-way)
  • Airport shuttle fee per child: EUR 9 (one-way), (up to 18 years old)
  • Secured self parking fee: EUR 17 per night
  • Nearby parking fee: EUR 17 per day (98 ft away)
  • Hosted evening meal: EUR 15.50

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Heliot Hotel Toulouse
Héliot Toulouse
Hôtel Héliot
Hôtel Héliot Toulouse
Héliot
Hôtel Héliot
Hôtel Héliot Cosy Places by Charme Caractère
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel
Hôtel Héliot, Cosy Places by Charme & Caractère Toulouse
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel Toulouse

Frequently asked questions

Are free cancellation options available at Hôtel Héliot, Cosy Places by Charme & Caractère?

Hôtel Héliot, Cosy Places by Charme & Caractère offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hôtel Héliot, Cosy Places by Charme & Caractère?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Hôtel Héliot, Cosy Places by Charme & Caractère on Nov 22, 2025 start from $102.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hôtel Héliot, Cosy Places by Charme & Caractère?

This hotel is situated in Toulouse City-Centre, just steps from Garonne and Place Wilson, and within a short walk of Victor Hugo Market. You'll also find Canal du Midi and Place du Capitole less than a mile away.

Will I be able to park at Hôtel Héliot, Cosy Places by Charme & Caractère?

Yes, secured parking is offered for EUR 17 per night.

Does Hôtel Héliot, Cosy Places by Charme & Caractère have a casino at the property?

No, Hôtel Héliot, Cosy Places by Charme & Caractère doesn't have a casino.

Will I find an indoor pool at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, there is no indoor pool at this hotel.

Is Hôtel Héliot, Cosy Places by Charme & Caractère good for couples?

Couples staying at this hotel will appreciate amenities like a fireplace and premium bedding as well as a restaurant.

Are there hot tubs at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, there isn't a spa tub at this hotel.

Does Hôtel Héliot, Cosy Places by Charme & Caractère have a restaurant that serves breakfast?

Yes, Hôtel Héliot, Cosy Places by Charme & Caractère serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hôtel Héliot, Cosy Places by Charme & Caractère allow pets to stay for free?

No, pets aren't allowed at Hôtel Héliot, Cosy Places by Charme & Caractère though service animals are welcome.

Are there connecting rooms at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hôtel Héliot, Cosy Places by Charme & Caractère?

The closest major airport to Hôtel Héliot, Cosy Places by Charme & Caractère is Blagnac Airport (TLS), which is 5.7 mi away (21 minutes by car).

Are there rooms with balconies at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, there aren't any guestrooms with balconies at Hôtel Héliot, Cosy Places by Charme & Caractère.

Reviews

Hôtel Héliot, Cosy Places by Charme & Caractère Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 241 out of 380 reviews
Rating 8 - Good. 114 out of 380 reviews
Rating 6 - Okay. 15 out of 380 reviews
Rating 4 - Poor. 5 out of 380 reviews
Rating 2 - Terrible. 5 out of 380 reviews

Reviews

10/10 Excellent

An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The hotel staff was very friendly and accommodating. The room was very clean, comfortable and well located in the city. Parking as easy. Would definitely stay again
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable small hotel in an ideal location for exploring Toulouse. The people were friendly and helpful. Would stay there again.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
Stayed 3 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
For my stay in Toulouse I initally booked a different hotel that I found out later was part of a global chain. I didn't want that, so I changed to Hôtel Héliot. I had read some nice reviews and it was recommended in an online travel article. It did not disappoint; I enjoyed my three-night stay. Hôtel Héliot is a boutique hotel that is family-run. The man running the hotel was always pleasant and personable, and very attentive. My room was a good size, with bedroom nook, living area with hide-a-bed sofa if needed, and a fairly large bathroom. This was unique, in my experience, for a boutique hotel. The hotel is next to a Metro stop which made it really convenient when traveling by train. It is only a several minutes from the main tourist area, numerous dining and shopping options. Also, Marché Victor Hugo is nearby if you want to pick up fresh fruit, vegetables, meats and cheese. And if you like buttery, flakey croissants I really liked the ones at Les Frères Chapelier, two long blocks away. Overall Hôtel Héliot is a pleasant and convenient place to stay to enjoy Toulouse.
Stayed 3 nights in May 2025

10/10 Excellent

Cornel, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Location,location,location. Our host was most obliging and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

The location is amazing. The bedrooms feel a bit dated but are clean. Bathrooms renovated. Absolutely charming host, very helpful. Overall, I would absolutely stay here again if I go back to Toulouse
Stayed 2 nights in Mar 2025

8/10 Good

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, excellent friendly service, but towels weren't the fluffiest!
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy, Fullerton

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.
Stayed 7 nights in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.
Stayed 1 night in Jan 2025

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator but to be expected in an old building. Room was good. Personnel friendly. They have parking but someone has to go with you every time you go to the car in order to unlock the gate. Area was good. Walked to lots of shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.
Stayed 1 night in Oct 2024

2/10 Terrible

Gregory, Dana Point

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. The owner who runs the hotel was extremely helpful and accommodating would definitely stay again.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a great location. Host was really friendly and gave us some.good dining suggestions. Room was clean and a good size for our family. Pull out bed wasnt very comfortable and room was on a slope. Didn't love the water saving shower head. Overall really enjoyed our stay and would stay at this hotel again.
Stayed 2 nights in Aug 2024

6/10 Okay

Antonio, Quebec

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Even though this is a 3 star hotel, you still have some expectations. The furniture and walls have obvious damage (holes on the walls) that need to be fixed. There is no functional safe in the room (there is physically one in the room it just does not work) because and I quote: the hotel is a safe space. The telephone in the room does not function because and I quote again: people do not use it anymore The location is good if you visiting the downtown core, the room was made promptly and the staff was friendly but for me is a hard pass in the future
Stayed 6 nights in Sep 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient just no elevator. Staff extremely nice and helpful!!!
Stayed 1 night in Sep 2024

4/10 Poor

Nancy

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Sophie Hacker

Stayed 1 night in Jul 2024

10/10 Excellent

Thinh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location thats close to everything. Airport bus drops and picks you up right in front of the hotel for 9 euros. The host Fred is so friendly and helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

AMY, LANSING

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful experience! The hotel was lovely and in an excellent location. They were very warm and welcoming. I highly recommend!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal For This Tourist

Stayed 5 nights in Jun 2024