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El Santuario Resort & Spa

4.0 star property
Upscale hotel with full-service spa and free valet parking

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Photo gallery for El Santuario Resort & Spa

Reception hall
Terrace/patio
Interior
Master Suite Doble | Premium bedding, in-room safe, iron/ironing board, bed sheets
Daily buffet breakfast (MXN 300.00 per person)
Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200
  • Popular LocationValle de Bravo Dam1 min walk
  • Popular LocationCentral Square11 min drive
  • Popular LocationVelo de Novia Waterfalls29 min drive

Room options

Junior Room

  • 430 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Family Villa

  • 1615 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

Master Suite Doble

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite

8.6/10 Very Good
  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Garden Suite

10/10 Exceptional
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Master Suite King

8.2/10 Very Good
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite

  • 346 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Basic Studio Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Master Suite King

10/10 Exceptional
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Family Suite

  • 1453 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

City Studio Suite

  • 284 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Suite Lago

  • 256 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite

  • 200 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Valle de Bravo

El Santuario Resort & Spa places you next to Valle de Bravo Dam and within a mile (2 km) of Hridaya Club Garden. This 64-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Valle de Bravo Dam - 1 min walk
  • Casa De Oración Carmel Maranatha OCD - 5 min drive
  • Saint Francis of Assisi Church - 11 min drive
  • Central Square - 11 min drive
  • Velo de Novia Waterfalls - 29 min drive

Getting around

  • The preferred airport is Benito Juarez International Airport (MEX): 136-min drive, 95.6 mi/153.9 km.

Restaurants

  • Pizzas Doña Fide - 9 min drive
  • Restaurante los Veleros - 10 min drive
  • Mariscos el lobito - 5 min drive
  • Restaurante el Encanto del Lago - 2 min drive
  • Tacos y flautas Danny - 4 min drive

About this property

El Santuario Resort & Spa

Upscale hotel with full-service spa and free valet parking
Guests staying at El Santuario Resort & Spa enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. If you decide to drive, there's free valet parking. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include meeting rooms, a conference center, and a terrace.
Guests can expect to find 50-inch Smart TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Portable fans, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: MXN 300 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Naha

Things to do

  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Tennis
  • Tennis lessons

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (377 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Entertainment

  • 50-inch Smart TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MXN 200.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 300.00 per person
  • Rollaway bed fee: MXN 200.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

Are free cancellation options available at El Santuario Resort & Spa?

El Santuario Resort & Spa provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at El Santuario Resort & Spa?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at El Santuario Resort & Spa on May 31, 2024 start from $200.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of El Santuario Resort & Spa?

This hotel is located in Valle de Bravo, just steps from Valle de Bravo Dam. You'll also find Casa De Oración Carmel Maranatha OCD and Hridaya Club Garden within a short drive.

Will I be able to park at El Santuario Resort & Spa?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at El Santuario Resort & Spa?

Spa El Santuario is the hotel's spa and services include Swedish massages, hot stone massages, and reflexology.

Does El Santuario Resort & Spa feature a casino?

No, El Santuario Resort & Spa doesn't have a casino.

Is there an indoor pool at El Santuario Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at El Santuario Resort & Spa?

This lakeside hotel offers many amenities for couples such as an outdoor pool and some guestrooms include private plunge pools and fireplaces.

Are there hot tubs at El Santuario Resort & Spa?

No, there isn't a spa tub at this hotel.

Does El Santuario Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, El Santuario Resort & Spa serves buffet breakfast for a surcharge each morning at Naha.

Does El Santuario Resort & Spa allow pets to stay for free?

No, pets aren't allowed at El Santuario Resort & Spa.

Are there connecting rooms at El Santuario Resort & Spa?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at El Santuario Resort & Spa?

Yes, some guestrooms at this hotel offer either a furnished patio or a balcony where guests can enjoy lake or garden views.

Does El Santuario Resort & Spa offer wedding services?

There are wedding services available at El Santuario Resort & Spa if that's in your vacation plans.

El Santuario Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 588 reviews" "
Rating 8 - Good. 148 out of 588 reviews" "
Rating 6 - Okay. 88 out of 588 reviews" "
Rating 4 - Poor. 56 out of 588 reviews" "
Rating 2 - Terrible. 40 out of 588 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Amazing beautiful resort. If coming to Valle del Bravo highly recommend stay here
Stayed 2 nights in Dec 2023

2/10 Terrible

Angelica

Liked: Cleanliness
Stayed 3 nights in Dec 2023

8/10 Good

Luis, Ciudad De Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Beautiful place, excellent service, great staff. Walls are a bit thin. We could hear very thing from the room next door. And I mean EVERYTHING!! 😬 But definitely will come back some day!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Hermann

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra suite en lo alto de la montaña y con vista al lago fue sencillamente fascinante. Todo en ella estaba muy cómodo y limpio. La cama y almohadas súper cómodas. Lo único que cambiaria sería ponerle aire acondicionado para que fuese perfecta. Todo en general estuvo excelente excepto las condiciones de las piscinas y jacuzzi. No parecen parte de las instalaciones del hotel comparando el deterioro de sus acabados con el resto de las áreas de disfrute.
Stayed 2 nights in Jun 2023

8/10 Good

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I've come back to this hotel a couple of times is because if the heated pools (and in room pools). We have a toddler and this swimming environment is perfect for her. Also tons of grassy areas and a small playground for her. The spa is also nice (get a massage with Esveidi, she is TOP!). The food is ok but could be better, especially for the high price.
Stayed 2 nights in Apr 2023

4/10 Poor

MARCOS

Stayed 2 nights in Mar 2023

8/10 Good

Gustavo

Stayed 2 nights in Mar 2023