10/10 Excellent
Martha
Nov 7, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed several times at the Cadenza and have found it excellent. It's an easy walk to the local subway station, allowing me to visit sights in Tokyo. Room is comforable, clean and beds had excellent mattress and pillow.
Staff are wonderful and go out of their way. When I arrived late one night with just one person on duty, she helped locate a bag that had been wrongly dropped off at a previous stop by the shuttle bus.
On checking out I only found out 5 mins from departure that the shuttle payment (for the last bus to reach Haneda airport that day) had to be by cash or a local credit card, and I had neither. Another staff member suggested the cash exchange machine in the hotel, which worked perfectly to convert my foreign currency and allowed me to reach the bus just in time.
Breakfasts (mainly Japanese style) are superb: grilled fish, rice, miso soup, steamed or stewed vegetables, eggs, etc. Even delicious yoghurt with natural fruit syrup.
The Japanese restaurant is superb - greatly enjoyed the tempura.
This hotel should be better known and patronised. It's great.
Martha
Stayed 1 night in Nov 2024