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Hotel El Refugio

3.5 star property
Hotel in Tlaxcala with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel El Refugio

Interior
Junior Studio Suite, Multiple Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Restaurant
Reception
Lobby sitting area

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Revolucion #4 Apizaco Texmelucan KM 23.3, La Trinidad Chimalpa, Totolac, Tlaxcala, TLAX, 90166
  • Centro de Convenciones de Tlaxcala
    ‪7 min walk‬
  • Xicotencatl Theater
    ‪2 min drive‬
  • Basilica of Ocotlan
    ‪4 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

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Room options

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Studio Suite, Multiple Beds

Junior Studio Suite, Multiple Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Junior Studio Suite, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Studio Suite, Bathtub

Standard Studio Suite, Bathtub | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Studio Suite, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite, Bathtub

Family Studio Suite, Bathtub | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, Bathtub

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Tlaxcala

Hotel El Refugio places you within a 10-minute stroll of Xicotencatl National Park and Centro de Convenciones de Tlaxcala. This 3.5-star hotel has 20 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Xicotencatl National Park - 5 min walk - 0.3 miles
  • Centro de Convenciones de Tlaxcala - 7 min walk - 0.4 miles
  • Xicotencatl Theater - 2 min drive - 1.0 mile
  • Constitution Square - 2 min drive - 1.0 mile
  • Basilica of Ocotlan - 4 min drive - 1.7 miles

Getting around

  • Puebla Intl. Airport (PBC) - 32 min drive

Restaurants

  • ‪Tacos el Lobo - ‬8 min walk
  • ‪Los Magueyes - ‬4 min walk
  • ‪Hamburguesas pepe fox - ‬8 min walk
  • ‪El Checo - ‬5 min walk
  • ‪Padre Santo - ‬7 min walk

About this property

Hotel El Refugio

Hotel in Tlaxcala with a 24-hour front desk and a coffee shop
Guests of Hotel El Refugio enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a computer station, a terrace, and a garden.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include fans and phones.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 12:30 PM for a fee: MXN 100 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Fan
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 150 per pet, per night
  • Dogs only
  • Pet weight must not exceed 22 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MXN 100 for adults and MXN 80 for children
  • Pet fee: MXN 150 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel El Refugio Hotel
Hotel El Refugio Tlaxcala
Hotel El Refugio Hotel Tlaxcala

Frequently asked questions

Is free cancellation available at Hotel El Refugio?

Hotel El Refugio offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do near Hotel El Refugio?

This hotel is located in Tlaxcala, a short 6-minute walk from Xicotencatl National Park and also 20 minutes on foot from Church of Saint Joseph. You'll also find Basilica of Ocotlan and Constitution Square within a short drive.

Will I be able to park at Hotel El Refugio?

Yes, self parking is offered for free at the hotel.

Does Hotel El Refugio feature a casino on the premises?

No, Hotel El Refugio doesn't have a casino.

Will I find an indoor pool at Hotel El Refugio?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel El Refugio?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a turndown service as well as a bar.

Does Hotel El Refugio have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel El Refugio have a restaurant that serves breakfast?

Yes, Hotel El Refugio serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Will Hotel El Refugio allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel El Refugio for a fee of MXN 150 per pet, per night.

Does Hotel El Refugio have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel El Refugio?

The closest major airport to Hotel El Refugio is Puebla Intl. Airport (PBC), which is 23.9 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Hotel El Refugio?

No, at Hotel El Refugio, there aren't any guestrooms that list a balcony.

Hotel El Refugio Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, room comfort

Great view. Safe. Convenient.

Great view. Felt very safe. Very convenient location …. A few minutes walk to amazing bakery, street tacos, groceries, etc. overall excellent value for money.
Stayed 1 night in Feb 2022

4/10 Poor

cruz jair

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

XAVIER

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El peor hotel en el que me he quedado en mucho tiempo. No respwetaron el pago hecho por la plataforma por lo que me lo cobraron doble. La habitación no tiene agua caliente, no dan nisiquiera un jabon para baño en el lavabo, no hay ni una botella de agua, y el estacionamiento solo caben 5 vehoculos, tarde mas de 30 minutos para poder sacar mi camioneta porque no movian los vehiculos que estorbaban.
Stayed 1 night in Nov 2023

6/10 Okay

Aurelio

Traveled with family
Liked: Staff & service, room comfort
La limpieza no es muy buena, el desayuno muy limitado, la cabaña muy bonita, pero le faltan algunas cosas al baño.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
Limpia y tiene excelente servicio.
Stayed 1 night in Jun 2023

6/10 Okay

David Aarón

Liked: Cleanliness
Disliked: Room comfort

Bueno para llegar a dormir.

Fuimos dos parejas, al llegar al hotel, la entrada está saliendo de una curva sobre la autopista, muy peligroso a mi parecer. La habitación estaba limpia, nos salió agua casi al tiempo y después en recepción nos dijeron que era calentador solar, pero nosotros no avisamos que no teníamos agua caliente en la regadera. Entra muchísima luz a la habitación, tuvimos que poner una cobija extra en la puerta para que pudiéramos dormir. En la noche se escucha mucho el ruido de los autos que pasan en la autopista. La cama se siente un poco viejita, pero limpia. Hay muchos enchufes en la habitación, yo conté como 12.
Stayed 1 night in May 2023

10/10 Excellent

Juan Fernando

Stayed 1 night in Jan 2023

10/10 Excellent

Annett Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es buena, son amables, la habitación muy limpia, por sus precios es accesible, la verdad es un buen hotel.
Stayed 1 night in Nov 2022

8/10 Good

Gabriela

Stayed 1 night in Aug 2022

8/10 Good

Mónica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar para pasar la noche, el personal excelente, está limpio Bastante sencillo pero suficiente para descansar. .
Stayed 1 night in Aug 2022

10/10 Excellent

DANIEL ISAAC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Mirna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021