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Holiday Inn Tlaxcala by IHG

3.5 star property
Riverwalk hotel with a full-service spa and an indoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Tlaxcala by IHG

Exterior
Indoor pool
Property amenity
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera Tlaxcala- Apizaco Km 10, Santa María Atlihuetzia, Yauhquemehcan, TLAX, 90459
  • Place, Xicotencatl National Park
    ‪4 min drive‬
  • Place, Centro de Convenciones de Tlaxcala
    ‪11 min drive‬
  • Place, Constitution Square
    ‪13 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Low Floor)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Low Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Shower, free toiletries, hair dryer, bathrobes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Room amenity

Suite, 1 Bedroom, Balcony

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Yauhquemehcan

Holiday Inn Tlaxcala by IHG places you within a 5-minute drive of Xicotencatl National Park and within a 10-minute drive of Centro de Convenciones de Tlaxcala. This 3.5-star hotel has 102 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Xicotencatl National Park - 4 min drive - 4.0 miles
  • Centro de Convenciones de Tlaxcala - 11 min drive - 7.2 miles
  • Constitution Square - 13 min drive - 6.3 miles
  • Xicotencatl Theater - 13 min drive - 6.3 miles
  • Government Palace - 13 min drive - 6.3 miles

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Tacos Oscar - ‬3 min drive
  • ‪Las Caballerizas - ‬3 min drive
  • ‪Restaurant Campestre Atlihuetzia - ‬18 min walk
  • ‪Italian Coffe Yauhquemecan - ‬4 min drive
  • ‪Pollos Los Mismos - ‬17 min walk

About this property

Holiday Inn Tlaxcala by IHG

Riverwalk hotel with a full-service spa and an indoor pool
Guests of Holiday Inn Tlaxcala by IHG enjoy a full-service spa, an indoor pool, and a children's pool. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a gym, a steam room, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones.
An indoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa ModelArt. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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8.8 out of 10, Excellent, 155 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 220 to 290 for adults and MXN 150 to 220 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aguamiel
  • Mayana

Things to do

  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Shopping mall
  • Steam room
  • TV in common areas
  • Ziplining

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (3,500 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Outdoor furniture

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 220 to 290 for adults, and MXN 150 to 220 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Tlaxcala
Tlaxcala By Ihg Yauhquemehcan
Holiday Inn Tlaxcala by IHG Hotel
Holiday Inn Tlaxcala an IHG Hotel
Holiday Inn Tlaxcala by IHG Yauhquemehcan
Holiday Inn Tlaxcala by IHG Hotel Yauhquemehcan

Frequently asked questions

Is free cancellation available at Holiday Inn Tlaxcala by IHG?

Holiday Inn Tlaxcala by IHG provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Holiday Inn Tlaxcala by IHG?

This hotel is located in Yauhquemehcan, close to Basilica of Ocotlan, Xicotencatl Theater, and Xicotencatl National Park. You'll also find Government Palace and Constitution Square nearby.

Will I be able to park at Holiday Inn Tlaxcala by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Holiday Inn Tlaxcala by IHG?

Spa ModelArt is the hotel's spa and services include hot stone massages, body wraps, and reflexology.

Does Holiday Inn Tlaxcala by IHG include a casino?

No, Holiday Inn Tlaxcala by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Tlaxcala by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is Holiday Inn Tlaxcala by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Tlaxcala by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Holiday Inn Tlaxcala by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Tlaxcala by IHG serves buffet breakfast for a surcharge each morning at Mayana.

Does Holiday Inn Tlaxcala by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Tlaxcala by IHG though service animals are welcome.

Does Holiday Inn Tlaxcala by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Holiday Inn Tlaxcala by IHG?

The closest major airport to Holiday Inn Tlaxcala by IHG is Puebla Intl. Airport (PBC), which is 29.6 mi away (42 minutes by car).

Are there rooms with balconies at Holiday Inn Tlaxcala by IHG?

Yes, some guestrooms at Holiday Inn Tlaxcala by IHG offer a balcony.

Holiday Inn Tlaxcala by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 208 out of 253 reviews
Rating 8 - Good. 32 out of 253 reviews
Rating 6 - Okay. 7 out of 253 reviews
Rating 4 - Poor. 2 out of 253 reviews
Rating 2 - Terrible. 4 out of 253 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrian Armenta

Traveled with family
Liked: Amenities
Thanks
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, todo está nuevo, esta bien cuidado y está en una zona muy bonita, el personal es muy amable y te hacen la estancia muy cómoda. Gran lugar, lo recomiendo altamente
Stayed 1 night in May 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta justo enmedio de Tlaxcala y Apizaco. Tiene unas instalaciones muy bien cuidadas, con actividades al aire libre como puente colgante y Tirolesa, que creo que se pueden tomar aun sin ser huespedes del hotel. La alberca es techada y es muy comoda. El buffete de desayuno es muy completo. Esperamos volver ahi.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the all
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Issuac Michelle, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and amazing view.
Stayed 2 nights in Nov 2024

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff’s friendly attitude , the customer service and amazing hotel conditions!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Daisy, Fontana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very nice and quiet. Everyone is very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Teresa, Corona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal was kindly and care to the us, Adriana in the restaurant was so nice always keeping us with hot coffee, the bedroom was so clean and nice I love the sheets and the white quilts on the beds, the view from my window was spectacular, the pool clean and warm all the time. Thank you so much for your service I enjoy a lot.
Stayed 4 nights in Apr 2024

2/10 Terrible

Sweet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was amazing until I came back home and realized THE CLEANING STAFF STOLE MY CLOTHES! The four days I stayed I never asked for cleaning service or anything but towels but to my surprise they still entered my room and took the liberty of taking my clothes counting on me not noticing because I had so much luggage what a disgrace everything was 10/10 but stealing my clothes degraded themselves to a 2/10 the staff should not be allowed in your room when you clearly stated you didn’t want them in there. Im never coming back and that’s a fact! Going to such an expensive hotel just to get robbed, what a joke!
Stayed 3 nights in Mar 2024

10/10 Excellent

ILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Although the hotel is modern and clean, we were annoyed that key attractions, the suspension bridge over the waterfall, and the walking paths leading down to the river below the waterfall were closed after 3pm, the normal time for checking in.
Stayed 1 night in Feb 2024

10/10 Excellent

Tammy, Cary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Food and serving staff are the best things this hotel has. Front office staff needs customer service training. They are never able to do anything without a manager and the manager is never at the property (so they say). Room I recently was in had dead insects in bathroom and near door.
Stayed 4 nights in Dec 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me fascinó la estancia, la cercanía a la naturaleza, la paz de los espacios exteriores, el Spa y la atención en general fue fenomenal!
Stayed 3 nights in Jan 2024

6/10 Okay

Tammy, Cary

Traveled with family
Disliked: Cleanliness
Breakfast buffet and serving staff are excellent !
Stayed 4 nights in Dec 2023

8/10 Good

Tammy, Cary

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have stayed at this property before and most staff goes out of their way to accommodate and make our stay very pleasurable, especially the restaurant staff. The buffet is excellent. The front desk is probably the worst as customer service. My husband had work papers to scan and she was quite rude her name Salma. It seems that everything you ask them to do is painful and tiring and interfering with the conversations they have amongst themselves and the concierge, Other than that first impression, everyone else is outstanding!
Stayed 3 nights in Aug 2023

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and colonial property. Great food and friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Antonio, Anacortes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Arpan, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Arlo Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and view
Stayed 1 night in Sep 2022

10/10 Excellent

Arlo Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and stay
Stayed 1 night in Aug 2022

10/10 Excellent

RENE, ROMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Nice staff Lovely place
Stayed 1 night in Aug 2022

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable. I did not like that I paid for the stay with breakfast, only to discover that is a limited breakfast option. I would had prefer to be charged more, to the unpleasant surprise that you can not do what you want, neither eat what you want. I had a meeting and wanted to have breakfast and have my meeting to save time. But it was not possible, even if you want to pay more, you would have to pay full amount and lose paid breakfast money. I will not go back. But despite that detail, it is a nice stay.
Stayed 1 night in May 2022

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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