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City Express by Marriott Tepotzotlan

Property class: 3.5
VIP Access

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Photo gallery for City Express by Marriott Tepotzotlan

A spacious lobby with a reception desk, seating area, and large windows.
An outdoor patio with tables and chairs, a large umbrella, and a potted plant.
A dining area with a table, chairs, a meal, a drink, and a counter with a TV in the background.
A hotel room with two beds, a desk, a chair, a wardrobe, and a window with a view.
A hotel with a sign reading 'City Express by Marriott,' palm trees, and a van parked in front.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Autopista Mex Qro Km 42.5 Col., Barrio Texcacoa, Tepotzotlán, MEX, 54600
  • Place, Xochitla Ecological Park
    ‪10 min walk‬
  • Place, National Museum of the Viceroyalty
    ‪3 min drive‬
  • Place, Temple of San Francisco Javier
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window.

Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a chair, a coffee maker, and a lamp.

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed

A bathroom with a toilet, a sink, and an ironing board.

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Tepotzotlán

Xochitla Ecological Park is a short stroll from City Express by Marriott Tepotzotlan, and other popular attractions like National Museum of the Viceroyalty are within a couple of miles (3 km). This 3.5-star hotel has 109 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Xochitla Ecological Park - 10 min walk - 0.6 miles
  • National Museum of the Viceroyalty - 3 min drive - 1.2 miles
  • Temple of San Francisco Javier - 3 min drive - 1.2 miles
  • St. Peter the Apostle Church - 3 min drive - 1.2 miles
  • Artisan Market - 4 min drive - 1.4 miles

Getting around

  • Mexico City Fortuna Station - 27 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 44 min drive

Restaurants

  • ‪Norteño - ‬19 min walk
  • ‪La Cochiñera - ‬19 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Restaurante Los Arcos Tepoztlan - ‬19 min walk
  • ‪Tacos "El Parrillero - ‬15 min walk

About this property

City Express by Marriott Tepotzotlan

At City Express by Marriott Tepotzotlan, guests have access to a gym, free WiFi in public areas, and a conference center. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Check-in: 3 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

City Express Tepotzotlan

City Hotel Tepotzotlan Express

City Express Tepotzotlan Hotel

Frequently asked questions

Is a free cancellation option available at City Express by Marriott Tepotzotlan?

City Express by Marriott Tepotzotlan provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at City Express by Marriott Tepotzotlan?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott Tepotzotlan on Sep 18, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around City Express by Marriott Tepotzotlan?

This hotel is located in Tepotzotlán within a short 8-minute walk of Xochitla Ecological Park. You'll also find National Museum of the Viceroyalty and San Marcos Power Center within a short drive.

Does City Express by Marriott Tepotzotlan include a casino?

No, City Express by Marriott Tepotzotlan doesn't have a casino.

Is there an indoor pool at City Express by Marriott Tepotzotlan?

No, there is no indoor pool at this hotel.

Does City Express by Marriott Tepotzotlan feature a restaurant that includes a breakfast menu?

City Express by Marriott Tepotzotlan offers free full breakfasts each morning though there is no restaurant.

Does City Express by Marriott Tepotzotlan allow pets to stay free of charge?

No, pets aren't allowed at City Express by Marriott Tepotzotlan though service animals are welcome.

What is the closest airport to City Express by Marriott Tepotzotlan?

The closest major airport to City Express by Marriott Tepotzotlan is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is 29 mi away (44 minutes by car). Another top airport is Benito Juarez International Airport (MEX), which is around 20.6 mi away.

Does City Express by Marriott Tepotzotlan have a wedding venue?

Take advantage of the wedding venue at City Express by Marriott Tepotzotlan if you plan to say "I do" during your trip.

City Express by Marriott Tepotzotlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 826 reviews
Rating 8 - Good. 221 out of 826 reviews
Rating 6 - Okay. 109 out of 826 reviews
Rating 4 - Poor. 20 out of 826 reviews
Rating 2 - Terrible. 30 out of 826 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few yards before the Tepotzotlan toll booth. Great for overnight stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet property, good stuff, very clean
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located for business. However, the service is awful and the property pretty rundown.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities
The Hall, Service Was Perfect
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok for a quick business trip.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

JEAN LUIS

Liked: Cleanliness, staff & service
Very good, the room are clear
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

RAMSEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stop in the middle of a long trip

Was tired and was not going to reach Queretaro that night coming from Mexico CIty so we atopped just before the toll station in Tepozotlan. The hotel is a few hundred meters from the toll station, clean, comfortable, good breakfast, just what we needed.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
fast check in
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Cornelio

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking feels safe. Breakfast is good, but not excellent. Wi-Fi access should be simpler, requiring only a username and password. They ask for too much personal information, such as your address and phone number, which should not be necessary just to connect to the internet.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Blankets and sheets need updates. The breakfast was not that great. The price was good and the service was friendly and the hotel was clean
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Fernanda

Good
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness
N/A
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Sangku

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Express blamed hotels.com for sending reservation day before check in. My family had to stay in a different hotel. This was for my wedding and ruined the experience.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Rafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

BENITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
They give 1 small bottle of water , 3 pillows . There are 2 of us in the room. These are small things that matter and don’t cost much. Room was small . No restaurant, room service was very mediocre
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Magda

Me robaron en la habitación
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ioram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo resultó estar en perfecto orden
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal fue muy amable y siempre nos dieron un excelente servicio. Definitivamente los recomiendo.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Omar Francisco

Liked: Staff & service
Disliked: Property conditions & facilities
Excelente ubicación, sin embargo le falta mantenimiento a las habitaciones.
Stayed 1 night in May 2026