Host was very responsive, and the space was much better in person, and very clean. Everything was ready for us when we arrived. It’s been a rough winter so there was some ice build up on the stairs leading down to the hot tub, so it would have been nice to have that checked before arriving. Also there was no tinfoil, clear wrap or wax paper type things so we had to get creative with cooking and keeping leftovers. But overall the experience was wonderful and the chalet was exactly what we needed.