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Best Western Ferrat

4.0 star property

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Photo gallery for Best Western Ferrat

Lobby sitting area
Superior Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, bed sheets
Lobby sitting area
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Business services

Explore the area

View in a map
JUAN REUSCH 445, Temuco, 4780000
  • Place, Casino Dreams Temuco
    ‪6 min walk‬
  • Place, Temuco Shopping Mall
    ‪9 min walk‬
  • Place, German Clinic of Temuco
    ‪16 min walk‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, laptop workspace, bed sheets

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Standard Room, Safe, Work Desk, Air-Conditioned

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room, Safe, Work Desk, Air-Conditioned

  • Sleeps 2

1 King Bed, Non-Smoking, Superior Room, Safe, Work Desk, Air-Conditioned

  • Sleeps 2

About the neighborhood

Temuco

Temuco Shopping Mall is a short stroll from Best Western Ferrat, and other popular attractions like German Becker Municipal Stadium are within a mile (2 km). This 88-room, 4-star hotel welcomes guests with free breakfast, free self parking, and a 24-hour business center.

What's nearby

  • Casino Dreams Temuco - 6 min walk - 0.4 miles
  • Temuco Shopping Mall - 9 min walk - 0.5 miles
  • German Clinic of Temuco - 16 min walk - 0.9 miles
  • German Becker Municipal Stadium - 4 min drive - 1.1 miles
  • Temuco Catholic University - 5 min drive - 1.5 miles

Getting around

  • Padre Las Casas Station - 15 min drive

Restaurants

  • ‪Fresa - ‬9 min walk
  • ‪Cassis - ‬11 min walk
  • ‪Mercato - ‬7 min walk
  • ‪In - ‬4 min walk
  • ‪Papa John's - ‬3 min walk

About this property

Best Western Ferrat

Guests of Best Western Ferrat enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect to find 42-inch Smart TVs with satellite channels. Bathrooms have hair dryers and bathrobes. IPod docks, minibars, and coffee makers are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • Elevator

More

  • 8 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
  • 1 total (18 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco

Frequently asked questions

What is there to do around Best Western Ferrat?

This hotel in Temuco is within a 10-minute walk of Casino Dreams Temuco and Temuco Shopping Mall. You'll also find Regional Museum of Araucania and German Becker Municipal Stadium less than a mile away.

How much does it cost to stay at Best Western Ferrat?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Best Western Ferrat on Jun 28, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Ferrat?

Yes, self parking is offered for free at the hotel.

Does Best Western Ferrat include a casino?

No, Best Western Ferrat doesn't have a casino.

Is there an indoor pool at Best Western Ferrat?

No, there is no indoor pool at this hotel.

Is Best Western Ferrat a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, a smart TV, and bathrobes.

Does Best Western Ferrat have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Ferrat feature a restaurant that includes a breakfast menu?

Yes, Best Western Ferrat serves free buffet breakfast on weekday mornings from its restaurant.

Does Best Western Ferrat allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Ferrat for a fee of USD 20 per accommodation, per night. A deposit of USD 100 per stay is collected.

Does Best Western Ferrat have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Best Western Ferrat?

No, there aren't any guestrooms with balconies at Best Western Ferrat.

Does Best Western Ferrat have a wedding venue on site?

There are wedding services available at Best Western Ferrat if that's in your vacation plans.

Best Western Ferrat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 220 reviews
Rating 8 - Good. 42 out of 220 reviews
Rating 6 - Okay. 11 out of 220 reviews
Rating 4 - Poor. 4 out of 220 reviews
Rating 2 - Terrible. 7 out of 220 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, quiet, good breakfast, nice efficient check in and out, nice service, clean and modern and convenient to many nearby restaurants
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Extremely well managed and service provisions by hotel personnel. A 100%
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, great service and location
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot, quiet and clean.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff! Good breakfast, and clean rooms
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we need.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining hosts were very friendly and accommodating
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was really surprised 👍

One of the best experiences ever in a 4 star hotel: friendly staff, comfortable rooms and especially the breakfast is absolutely great.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Brian

The lobby and my room are nice and modern.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

PABLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in May 2024
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Pablo

Liked: Amenities
.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Strong cigarette smell in hotel room
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never ever again

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dinner never arrived, wifi didn't work.

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

WAGNER

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verne G

El desayuno fue muy bueno y lo tranquilo que era.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Angel

Liked: Cleanliness, staff & service
No cobrar por mascota. Tal vez pedir una garantía reembolsable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities
Equipe nuito gentil, estacionamento coberto e quarto bem equipado e confortável
Stayed 1 night in Dec 2025