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Best Western Ferrat

4.0 star property
Hotel with free breakfast, a quick walk to Temuco Shopping Mall

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Photo gallery for Best Western Ferrat

Superior Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, bed sheets
Exterior
Business center
Restaurant
Shower, hair dryer, bathrobes, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Pet friendly
  • Air conditioning
  • Laundry

Explore the area

Map
JUAN REUSCH 445, Temuco, 4780000
  • Temuco Shopping Mall
    ‪9 min walk‬
  • German Clinic of Temuco
    ‪13 min walk‬
  • Temuco Catholic University
    ‪3 min drive‬

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Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, laptop workspace, bed sheets

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Temuco

Temuco Shopping Mall is a short stroll from Best Western Ferrat, and other popular attractions like German Becker Municipal Stadium are within a mile (2 km). This 88-room, 4-star hotel welcomes guests with free breakfast, free self parking, and a 24-hour business center.

What's nearby

  • Casino Dreams Temuco - 3 min walk - 0.2 miles
  • Temuco Shopping Mall - 9 min walk - 0.5 miles
  • German Clinic of Temuco - 13 min walk - 0.7 miles
  • Cerro Ñielol - 3 min drive - 1.2 miles
  • Temuco Catholic University - 3 min drive - 1.5 miles

Getting around

  • Padre Las Casas Station - 15 min drive

Restaurants

  • ‪Café El Tinto - ‬9 min walk
  • ‪Cassis - ‬11 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Imperio Peruano - ‬5 min walk
  • ‪Gohan Temuco - ‬9 min walk

About this property

Best Western Ferrat

Hotel with free breakfast, a quick walk to Temuco Shopping Mall
Guests of Best Western Ferrat enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect to find 42-inch Smart TVs with satellite channels. Bathrooms have hair dryers and bathrobes. IPod docks, minibars, and coffee makers are other standard amenities.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • Elevator

More

  • 8 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
  • 1 total (18 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco

Frequently asked questions

What is there to do around Best Western Ferrat?

This hotel in Temuco is within a 10-minute walk of Casino Dreams Temuco and Temuco Shopping Mall. You'll also find German Becker Municipal Stadium and Regional Museum of Araucania less than a mile away.

Is there parking available at Best Western Ferrat?

Yes, self parking is offered for free at the hotel.

Does Best Western Ferrat include a casino?

No, Best Western Ferrat doesn't have a casino.

Is there an indoor pool at Best Western Ferrat?

No, there is no indoor pool at this hotel.

Is Best Western Ferrat a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, a smart TV, and bathrobes.

Does Best Western Ferrat have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Ferrat feature a restaurant that includes a breakfast menu?

Yes, Best Western Ferrat serves free buffet breakfast on weekday mornings from its restaurant.

Does Best Western Ferrat allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Ferrat for a fee of USD 20 per accommodation, per night. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Best Western Ferrat?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Best Western Ferrat?

No, there aren't any guestrooms with balconies at Best Western Ferrat.

Does Best Western Ferrat have a wedding venue on site?

There are wedding services available at Best Western Ferrat if that's in your vacation plans.

Best Western Ferrat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 194 reviews
Rating 8 - Good. 38 out of 194 reviews
Rating 6 - Okay. 10 out of 194 reviews
Rating 4 - Poor. 4 out of 194 reviews
Rating 2 - Terrible. 7 out of 194 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Stayed 3 nights in Feb 2025

4/10 Poor

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never ever again

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Stayed 1 night in Feb 2025

10/10 Excellent

CARLOS, NEUQUEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre regreso
Stayed 1 night in Jan 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Esteban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gianluca

Stayed 1 night in Dec 2024

6/10 Okay

DANIEL

Liked: Cleanliness, staff & service
Hotel bueno, nuevo. Nada especial pero funciona.
Stayed 1 night in Sep 2024

8/10 Good

Lissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we need.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Rodrigo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dinner never arrived, wifi didn't work.

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, great service and location
Stayed 2 nights in Feb 2024

10/10 Excellent

Marcela, destin

Stayed 1 night in Mar 2024

8/10 Good

Charles, Vacaville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining hosts were very friendly and accommodating
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kadambari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brian

The lobby and my room are nice and modern.
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Stayed 1 night in Nov 2023

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Glayson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general excelente estadía

Además del edredón sugiero dejar una sábana extra. Material de limpeza tenía olor muy fuerte. Atención excelente, comida buena. Muy rápidos en recepción. Informaciones enviadas al WhatsApp antes de mi llegada al hotel fueron muy útiles. Buena internet. Muy buena ducha. Cama excelente.
Stayed 1 night in Aug 2023

10/10 Excellent

Florencio

Stayed 1 night in Jul 2023

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