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Hotel Garza Canela

2.0 star property

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Photo gallery for Hotel Garza Canela

Garden
Outdoor pool
Exterior
On the beach
Double Room, 2 Double Beds | 1 bedroom, desk

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Carretera Federal Nautla Poza Rica km 34, Colonia La Vigueta, Tecolutla, VER
  • Place, Cienega del Fuerte State Park
    ‪17 min drive‬
  • Place, El Playon Community Center
    ‪54 min drive‬
  • Place, Tecolutla Mangroves
    ‪57 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, desk

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Tecolutla

Located 2.9 mi (4.7 km) from Cienega del Fuerte State Park, Hotel Garza Canela is within a 15-minute drive of El Playon Community Center. This 15-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Cienega del Fuerte State Park - 17 min drive - 3.3 miles
  • El Playon Community Center - 54 min drive - 10.0 miles
  • Tecolutla Mangroves - 57 min drive - 13.2 miles

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 89 min drive

Restaurants

  • ‪Lupita Restaurante - ‬4 min drive
  • ‪Hotel-Restaurant Garza Canela - ‬2 min walk
  • ‪Restaurant Briss - ‬6 min drive
  • ‪Palapa Brenda - ‬6 min drive
  • ‪Restaurant Bar El Tucán - ‬10 min walk

About this property

Hotel Garza Canela

At Hotel Garza Canela, guests have access to an outdoor pool, a terrace, and barbecue grills. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Other amenities at this beach hotel include a picnic area and a garden.
Recreational amenities at the hotel include an outdoor pool.

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The price is $103
Aug 10 - Aug 11
Total with taxes and fees
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Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee: MXN 80 per person
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 80 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Garza Canela Tecolutla
Garza Canela Tecolutla
Hotel Garza Canela Hotel
Hotel Garza Canela Tecolutla
Hotel Garza Canela Hotel Tecolutla

Frequently asked questions

Is free cancellation available at Hotel Garza Canela?

Hotel Garza Canela offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do near Hotel Garza Canela?

This hotel is located in Tecolutla, close to Cienega del Fuerte State Park.

Is there parking available at Hotel Garza Canela?

Yes, self parking is offered for free at the hotel.

Does Hotel Garza Canela have a casino?

No, Hotel Garza Canela doesn't have a casino.

Will I find an indoor pool at Hotel Garza Canela?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Garza Canela?

There are plenty of amenities for couples at this hotel, including a beach, a restaurant, and an outdoor pool.

Does Hotel Garza Canela have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Garza Canela have a restaurant with a breakfast menu?

Yes, Hotel Garza Canela serves continental breakfast for a surcharge from its restaurant.

Will Hotel Garza Canela allow pets to stay free of charge?

No, pets aren't allowed at Hotel Garza Canela.

Does Hotel Garza Canela have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Garza Canela?

No, there aren't any guestrooms with balconies at Hotel Garza Canela.

Hotel Garza Canela Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 11 out of 43 reviews
Rating 4 - Poor. 8 out of 43 reviews
Rating 2 - Terrible. 12 out of 43 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio, pésimas instalaciones, no lo remiendo en absoluto.
Stayed 2 nights in Mar 2021
Verified review

4/10 Poor

Ana Luisa

Disliked: Staff & service, room comfort
No tienen mucho de lo que te ofrece,no lo recomiendo
Stayed 2 nights in Mar 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Realicé reservación por Internet con un supuesto pago con tarjeta. Sin embrago al llegar al Hotel me enteré que no se había realizado el cobro y por tanto la reservación no estaba asegurada. Tuve que pagar en efectivo al momento de ingreso y tuve suerte de que no se hubiera ocupado el lugar, ya que realmente no había reservación.
Stayed 3 nights in Mar 2021
Verified review

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola! El hotel estaba abandonado prácticamente, las fotos nada que ver con el lugar. Tuvimos que buscar otra opción.
Stayed 2 nights in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Pésimas condiciones, todo mal, chapas oxidadas, cubre camas y fundas, sucias y demasiado desgastadas. La televisión nunca se apagó, control remoto no servía. Todo pésimo, pague las dos noches y realmente ocupe nada más la primera por necesidad
Stayed 2 nights in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
No tienen terminal bancaria para hacer pagos con tarjeta
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities
Me gusto la ubicación, tiene su playa privada, el personal es muy atento y resolvieron todos los problemas que surgieron. No me gusto que no ponen agua en el cuarto. Aparte por Expedia me pidieron el número de tarjeta y el número secreto y al llegar y querer pagar con tarjeta, me dijeron que el pago se debería hacer en efectivo, lo que me puso en un gran aprieto porque lo que llevaba para gastar lo ocupe para el hotel, gracias a que mi hija llevaba dinero tuvimos para los gastos, y en el lugar no hay bancos cercanos. Le falta mantenimiento al hotel por ejemplo en donde se encuentra una terraza se sumió por la humedad y no lo han reparado
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Claudia Ivete

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
las instalaciones estan descuidadas, l apersona que recibe en recepcion no es nada servicial. el costo de las habitaciones no corresponde a la calidad del hotel.
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Para empezar la dirección me dice que es en Tecolutlas, y esta ubicado en costa Esmeralda aproximadamente 35 km más, , consulta previa en la pagina, me dice que cuenta con cafetería, así es es, cuentan con cafetería pero no tienen servicio, el costo es elevado para la calidad de infraestructura y equipamiento que tiene el hotel, el acceso a la playa, esta muy peligroso, ya al bajar se terminan las escaleras, hay piedra y desechos de construcción, que hacen peligro y difícil el acceso.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Me gusto son muy amables no me gusto no asearon la habitacion.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Teresa

Liked: Property conditions & facilities
En general bien, pero falta un poco de higiene en las habitaciones.
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Laura

Liked: Cleanliness, staff & service, room comfort

Beautiful location, but overpriced room.

The staff and owner did do their best to make us happy. The location is beautiful on the outside, right by the beach, with garden areas and pool area also nice and cozy. The cleaning ladies were amazingly kind and kept the place clean, despite the water being out often, the toilet clogging, we had a REALLY GOOD time.The only reason I don't give it a better rating is because when I reserved the price was $76 USD, when I arrived, they charged us $120 USD which times five rooms and four nights, were a huge financial impact to my family. The rooms were very rustic, there was no WiFi, the price they charge, does not justify the amenities, except for the private beach we could enjoy. The A/C on/off switch is outside the room :( - Imagine, getting up in the middle of the night because you are cold, or hot and having to go outside the room, around the corner to turn on/off the A/C.
Stayed 4 nights in Apr 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Malo

En realidad fue complicada... Desde la llagada me dijeron que no había reservación a mi nombre, al final me dijeron que siempre sí... Una tarde nos quedamos sin luz, otra sin agua, se anuncian con Wi-Fi pero solo hay señal en la recepción. Le falta mucho mantenimiento. Cuando dejamos el hotel no habia quien me recibiera la llave y el control del aire. De verdad mal.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Foster

Liked: Cleanliness, staff & service
la tranquilidad del hotel es muy buena, playa en lo que cabe limpia
Stayed 2 nights in Apr 2019
Verified review

4/10 Poor

Juan Carlos Germán

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal olganizados

No me respetaron la reservación que hice y Tuve que buscar otra opción
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Gerardo David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal servicio y pesima honestidad

No respetan la reservacion
Stayed 3 nights in Apr 2019
Verified review

2/10 Terrible

Job

Liked: Staff & service
Disliked: Cleanliness
Que ya no tenia disponible la habitación que reserve y tuve que rentar otra de Mayor costo, asas de que la limpieza es criticable.
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Es un hotel muy deteriorado le falta mantenimiento necesita mejor servicio
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Alan

Disliked: Cleanliness, staff & service

instalaciones buenas pero con un pésimo servicio¡¡

No reciben pago con tarjeta. la publicidad dice que tienen internet y cuando llegas te dicen que no tienen, el restaurante solo tiene desayunos y de los cuales solo son huevos con jamon y cafe (sin pan ni tortillas) estuve dos noches y no hicieron el servicio en el cuarto, nos dejaron sin papel y sin toallas limpias, nadie se nos nos pregunto nada, nadie se acerco a preguntarnos algo ni mucho menos a dar un buen servicio, ele Hotel esta muy bonito con buenas instalaciones y muy buen lugar en, la playa es bonita y privada pero todo se opaca con la falta de servicio y criterio de la gente que atiende¡¡¡
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones no estaban en condiciones optimas
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Nada, el hotel es decepcionante las instalaciones que dan hacia la playa están rotas derrumbadas todas, el área del “ restaurante” sucia parece abandonada, nada que ver con lo que anuncian por internet , eso me molesto mucho porque es un fraude, tienen publicidad engañosa y esta página debería de verificar que lo que anuncian los hoteles sea real. Todo mal el colchón terrible, agua fría , solicitamos cobijas y no tenían nos dieron lo que pudieron. Muy decepcionante
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
La ubicación excelente, todo limpio, pero las instalaciones están muy dañadas, no salia agua de la regadera, tiene televisión y no se ve ni un solo canal, la taza del baño de movía el lavabo esta suelto y tiene mucha humedad. Por el costo Vs Servicios esta muy caro.
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo, empezando por que solo acepta pagos en efectivo, no emite facturas y siempre te atiende en el estacionamiento, no permite que entres a la dizque recepción. Fue una pesadilla estar ahí, la señora recepcionista (gorda y de mal aspecto) de ese hotel me puso una llamada con unos extorcionistas y tuve un secuestro virtual por culpa de esa señora. POR FAVOR NO VAYAN AHI.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Muy bonito porque la playa esta muy cerca y la vista es muy bonita
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Gerardo

Disliked: Cleanliness, property conditions & facilities, room comfort
No habia agua caliente, el clima no funcionaba, en general las instalaciones estan descuidada.
Stayed 3 nights in Nov 2018