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City Garden Hotel

3.0 star property
Central Tawau hotel connected to a shopping center, steps from Tawau State Library

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Photo gallery for City Garden Hotel

Interior
Laundry
In-room safe, desk, soundproofing, iron/ironing board
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
TB457, TB458 & TB459, Lot 92/93/94, Blk M, Bandar Sabindo, Tawau, Sabah, 91000
  • Place, Tawau State Library
    ‪2 min walk‬
  • Place, Tawau Tanjung Market
    ‪6 min walk‬
  • Place, Hospital Besar Tawau
    ‪3 min drive‬
  • Airport, Tawau (TWU)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room, Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen

Coffee and/or coffee maker

Standard Queen

  • Sleeps 2

View all photos for Standard Twin

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Queen

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Queen

  • Sleeps 2

View all photos for Triple Room

In-room safe, desk, soundproofing, iron/ironing board

Triple Room

  • Sleeps 3

About the neighborhood

Tawau

City Garden Hotel places you next to Tawau State Library and within a mile (2 km) of other popular attractions like Hospital Besar Tawau. This 39-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free newspapers in the lobby, and dry cleaning/laundry services. It's connected to a shopping center in central Tawau and also close to Tawau Golf Club.

What's nearby

  • Tawau State Library - 2 min walk - 0.1 miles
  • Tawau Tanjung Market - 6 min walk - 0.4 miles
  • Al-Kauthar Mosque - 6 min walk - 0.4 miles
  • Hospital Besar Tawau - 3 min drive - 1.1 miles
  • Tawau Golf Club - 4 min drive - 2.0 miles

Getting around

  • Tawau (TWU) - 35 min drive

Restaurants

  • ‪Restoran Yassin - ‬5 min walk
  • ‪Good View Seafood Restaurant - ‬1 min walk
  • ‪Gerai Nasi Lalap & A.B.C - ‬1 min walk
  • ‪Nafeesa Beriyani House - ‬5 min walk
  • ‪Restoran Hamed Firdaus - ‬4 min walk

About this property

City Garden Hotel

Central Tawau hotel connected to a shopping center, steps from Tawau State Library
City Garden Hotel features free WiFi in public areas and free newspapers. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Electric kettles, laptop-compatible safes, and phones are other standard amenities.

Similar properties

Front of property
Check Inn Hotel Tawau
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
8.6 out of 10, Excellent, 39 reviews
$30 nightly
The price is $35
Nov 13 - Nov 14
Total with taxes and fees
Check Inn Hotel Tawau

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the waterfront

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 50.0 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Garden Hotel Tawau
City Garden Tawau
City Garden Hotel Hotel
City Garden Hotel Tawau
City Garden Hotel Hotel Tawau

Frequently asked questions

Are free cancellation options available at City Garden Hotel?

City Garden Hotel offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see around City Garden Hotel?

This hotel is located in Tawau, just steps from Tawau State Library and Sabindo Plaza, and within a short walk of Tawau Tanjung Market. You'll also find Tawau Federal House and Tawau Fish Market less than a mile away.

Is parking available on site at City Garden Hotel?

No, there isn't parking at this hotel.

Does City Garden Hotel have a casino at the property?

No, City Garden Hotel doesn't have a casino.

Will I find an indoor pool at City Garden Hotel?

No, there is no indoor pool at this hotel.

Is City Garden Hotel good for couples?

Couples staying at this waterfront hotel will appreciate amenities like slippers and a 24-hour front desk.

Does City Garden Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Garden Hotel have a restaurant with a breakfast menu?

No, City Garden Hotel doesn't have a restaurant that serves breakfast.

Will City Garden Hotel allow pets to stay free of charge?

No, pets aren't allowed at City Garden Hotel.

Does City Garden Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to City Garden Hotel?

The closest major airport to City Garden Hotel is Tawau (TWU), which is 19.7 mi away (35 minutes by car).

Can I book a room with a balcony at City Garden Hotel?

No, there aren't any guestrooms with balconies at City Garden Hotel.

Reviews

City Garden Hotel Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 23 out of 54 reviews
Rating 8 - Good. 26 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

Reviews

8/10 Good

Kui Foh

Stayed 1 night in Jul 2024

8/10 Good

657

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, breakfast is nice
Stayed 1 night in Jun 2024

10/10 Excellent

Tapos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel near the waterfront. Lots of street food restaurants nearby. Local shopping mall at walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place really surprised me. The pictures do not do it justice. I stayed in a non-smoking room, not sure what smoking floors are like. Staff there are very helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Lee Kah

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money. 10 minute walk to the ferry terminal with loads of food options on its doorstep. Very clean and comfortable with toiletries provided.
Stayed 1 night in Apr 2023

8/10 Good

Katherine

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The water pressure for the shower is good but the towel provided is dark and looked unclean. Overall, the room is clean.
Stayed 1 night in Feb 2023

8/10 Good

KOK TUCK

Traveled with group, Business traveler
Liked: Cleanliness
Opposite restaurant there’s row of food stalls.Tv channels lousy.Aircond cold but can’t control temperature
Stayed 1 night in Aug 2022

8/10 Good

Hossin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
New hotel. Super clean. Safe parking
Stayed 1 night in Jun 2022

8/10 Good

Harmiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Toiletries are complete in the bathroom. If you're staying for the weekend, there's a Sunday market nearby to visit! There's seafood restaurant and nearby grocery store if you need to buy extra stuff.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a great location downtown near the sea, the mosque and the fish markets. Easy walk to many local sites and restaurants.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.. I like to come again
Stayed 1 night in Feb 2020

8/10 Good

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Nice, clean and fresh

Nice, clean and fresh hotel in Semporna. Easy base to walk around town and access restaurants. Didn't hear a peep from outside or any other guests. Reception staff were super helpful in organising an early morning ride to Tawau and got us a great price. Only negative would be that i found the bed way too hard... felt like 10cm of padding on top of a slab of wood. Don't know that i could have handled more than 2 nights purely from the mattress perspective. Other than that would recommend it.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

SYAWAL, Kota Kinabalu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness.
Stayed 3 nights in Aug 2019

10/10 Excellent

Winnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Location is good.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Tawau. It was clean, felt new, affordable, and has an elevator. It’s across the street from the seafood court. Kam Ling is wonderful. Centrally located, and very convenient for shopping.
Stayed 1 night in May 2019

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for a few nights

Friendly staff, comfortable bed, right across from sea food restaurants
Stayed 2 nights in May 2019

6/10 Okay

Xuanyi

Liked: Staff & service, property conditions & facilities, room comfort

Smelly sheets

The hotel and everything else was okay except the smell of the bedsheets and towels. They smelled like they didn't put detergent in the laundry and it smelled really horrible. Even when I was sleeping face up, I could still smell it. Not a pleasant experience. Had a booking with the same hotel a few days later and went to hurriedly cancel the booking.
Stayed 1 night in Dec 2018

8/10 Good

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and relaxing.

I was quite sick when I arrived. The desk told me where to find a health clinic and it was a positive experience. Also found me a breakfast place near the hotel. The local breakfast was not the best. The air conditioner was too floral for me and I mentioned it to the desk and they immediately changed the air filters. Good area for shopping for essentials. I enjoyed my stay and the people were warm and welcoming.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic location with good value

Near to local fruit stall and famous restaurant serve fresh seafood. Very friendly staff. Comfort bed with clean room.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort. Freiendly staff that can help you with ttip arrangements.
Stayed 2 nights in May 2018