See all properties

Borneo Royale Hotel

4.0 star property
Hotel in Tawau with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Borneo Royale Hotel

Cafe
1 bedroom, in-room safe, desk, iron/ironing board
Lobby sitting area
Front of property
Lounge

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
Mile 1, Jalan Kuhara, Tawau, Sabah, 91000
  • Place, Wisma Persekutuan Tawau
    ‪19 min walk‬
  • Place, Tawau District Library
    ‪19 min walk‬
  • Place, Tawau Tanjung Market
    ‪3 min drive‬
  • Airport, Tawau (TWU)
    ‪32 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room

  • 290 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double or Twin Room

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Single Use

1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite Single Use

  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Royale Deluxe Double Room Single Use

  • 290 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Deluxe Double Or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Or Twin Room

  • Sleeps 2

View all photos for Superior Double Or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Or Twin Room

  • Sleeps 2

View all photos for Royale Deluxe Double Or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Royale Deluxe Double Or Twin Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

About the neighborhood

Tawau

Borneo Royale Hotel places you next to Holy Trinity Catholic Church and Eastern Plaza Shopping Center. This 4-star hotel has 180 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Al-Kauthar Mosque - 18 min walk - 1.0 mile
  • Wisma Persekutuan Tawau - 19 min walk - 1.0 mile
  • Tawau District Library - 19 min walk - 1.0 mile
  • Tawau Tanjung Market - 3 min drive - 1.8 miles
  • Hospital Besar Tawau - 3 min drive - 1.6 miles

Getting around

  • Tawau (TWU) - 27 min drive

Restaurants

  • ‪Chagee - ‬8 min walk
  • ‪Pasar Malam Takada - ‬5 min walk
  • ‪Kedai Kopi Seri Gaya 湖园茶室 - ‬8 min walk
  • ‪Cafe@7 Hotel Promenade - ‬1 min walk
  • ‪Richiamo Coffee Tawau - ‬7 min walk

About this property

Borneo Royale Hotel

Hotel in Tawau with a full-service spa and a fitness center
Guests staying at Borneo Royale Hotel enjoy access to a full-service spa, a gym, and a sauna. Airport transportation is made easy with an airport shuttle (available on request) for MYR 50 per person one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a computer station.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, free toiletries, and bidets. Other standard amenities include refrigerators, coffee makers, and safes.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Front of property - evening/night

Shervinton Executive Boutique Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
6.8 out of 10, 59 reviews
$34 nightly
The price is $39
Oct 26 - Oct 27
Total with taxes and fees
Shervinton Executive Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 6:00 PM on request

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station
  • Conference center

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 60.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MYR 50 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Promenade Hotel Tawau
Promenade Tawau
Promenade Hotel Tawau Sabah
Borneo Royale Hotel Hotel
Borneo Royale Hotel Tawau
Borneo Royale Hotel Hotel Tawau

Frequently asked questions

Are free cancellation options available at Borneo Royale Hotel?

Borneo Royale Hotel provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Borneo Royale Hotel?

This hotel is located in Tawau, just steps from Eastern Plaza Shopping Center and Eastern Cineplex, and within a short walk of Takada Night Market. You'll also find Wisma Persekutuan Tawau and Tawau District Library within a short drive.

Is parking available on site at Borneo Royale Hotel?

No, this hotel doesn't offer parking.

Is a spa located at Borneo Royale Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Borneo Royale Hotel have a casino on the premises?

No, Borneo Royale Hotel doesn't have a casino.

Is there an indoor pool at Borneo Royale Hotel?

No, there is no indoor pool at this hotel.

Is Borneo Royale Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Borneo Royale Hotel?

No, but this hotel does have a sauna.

Does Borneo Royale Hotel feature a restaurant that includes a breakfast menu?

No, Borneo Royale Hotel doesn't have a restaurant that serves breakfast.

Does Borneo Royale Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Borneo Royale Hotel.

Does Borneo Royale Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Borneo Royale Hotel?

The closest major airport to Borneo Royale Hotel is Tawau (TWU), which is 18.6 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Borneo Royale Hotel?

No, at Borneo Royale Hotel, there aren't any guestrooms that list a balcony.

Does Borneo Royale Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Borneo Royale Hotel.

Reviews

Borneo Royale Hotel Reviews

7.0

Good

6.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 34 out of 188 reviews
Rating 8 - Good. 74 out of 188 reviews
Rating 6 - Okay. 40 out of 188 reviews
Rating 4 - Poor. 25 out of 188 reviews
Rating 2 - Terrible. 15 out of 188 reviews

Reviews

2/10 Terrible

Uyen, Henderson

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and smelly.
Stayed 1 night in Feb 2025

2/10 Terrible

Andrew

I asked for a booking in Lahad Datu and the Expedia site showed hotels over 200 km away without telling me so. I didn’t realize this until it was too late. Disappointed with Expedia.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2024

8/10 Good

Lan Shiun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated hotel and some facilities need some update
Stayed 3 nights in Jun 2024

8/10 Good

Katharina

Liked: Staff & service
Disliked: Cleanliness, amenities
Good place to sleep before catching a morning flight. Rooms need updating, not a single picture on the wall and dubious stains on the carpets give an eerie vibe. Was going to make a cup of tea but the kettle had exposed wires. Staff were friendly and there is a bar and restaurant and 24 hour convenience store on site. If you’re expecting the Ritz this ain’t it, but if you want an affordable place to rest your head near the airport i would recommend. Plus the beds were so comfy, one of the best sleeps I’ve had in ages!
Stayed 1 night in Jun 2024

6/10 Okay

Chung Yee

Business traveler
Disliked: Cleanliness, property conditions & facilities
Broken, even a place to keep my soap during shower also do t have
Stayed 3 nights in Jun 2024

10/10 Excellent

Chung Yee

Business traveler
Liked: Cleanliness, staff & service
The Sauna and steam room are out of order
Stayed 4 nights in May 2024

6/10 Okay

Anders

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Its okay

The hotel staff was very friendly but the hotel is a bit old and it is all around. Our phone didn't work and the bathroom was never totally clean. That being said we liked the breakfast very much and no bad word on the restaurant
Stayed 4 nights in Jan 2024

8/10 Good

Dolatkanoo

Stayed 3 nights in Jan 2024

6/10 Okay

khairul

Stayed 1 night in Sep 2023

6/10 Okay

Suryana

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is pretty old. The rooms carpet were quite dirty, and some towels were really old and torn. The rubber edges of the shower area were black.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

Love the gym and sauna

The room condition was just ok. Carpet full with iron mark because their dont provide iron board in the room. You have to request for. The one i receive not function well. The only why i choose this hotel because it have gym, jacuzi and sauna which i love to spend time there. I hope service to be improve.
Stayed 2 nights in Aug 2022

2/10 Terrible

Pik Boon, Puchong

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Rundown and no sound insulation, can clearly here next door
Stayed 2 nights in Aug 2022

10/10 Excellent

Alwaleed, Doha

Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service

Stay acceptable

This is my firstime stay at the hotel after 2 years. The room not that quite mantained as before when it was under promenade but still good for stay. The bathroom especially shower side please get rid the mold at the wall. Breakfast also good and acceptable. The reason why i will stay again at this hotel because their have the gym facilities and sauna. But please repair some gym equipment and also the jacuzi.
Stayed 3 nights in Jul 2022

8/10 Good

Ahmad Shah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Jaspal Kaur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Andy

Traveled with family
Good condition but old hotel near to town area.
Stayed 1 night in Nov 2021

4/10 Poor

Chung Yee

Stayed 2 nights in Nov 2021

10/10 Excellent

mohd safarin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveler

Business traveler, Traveled with family
I dont' have my RM50 deposit back. No receipt issue by hotel.
Stayed 1 night in Aug 2020

8/10 Good

Jacob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good room service. Clean room, free parking & good location.
Stayed 1 night in May 2020