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View all photos for Junior Suite

1 bedroom, premium bedding, down comforters, minibar

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, Non Smoking, City View

Presidential Room, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, minibar

Presidential Room, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

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Superior Double | City view

Superior Double

  • 285 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, down comforters, minibar

Superior Twin Room

  • 274 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double

  • 377 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin Room

  • 361 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Tarakan

Swiss-Belhotel Tarakan places you next to Grand Tarakan Mall and within a 15-minute walk of Gusher Plaza. This 81-room, 3.5-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Grand Tarakan Mall - 2 min walk - 0.1 miles
  • Gusher Plaza - 8 min walk - 0.5 miles
  • Bekantan Conservation Area Mangrove Park - 1 min drive - 0.7 miles
  • Mangrove Forest - 2 min drive - 1.4 miles
  • Stadium Datu Adil - 4 min drive - 2.0 miles

Restaurants

  • ‪Rumah Makan "Senang - ‬4 min walk
  • ‪Ikan bakar TURI tarakan - ‬5 min walk
  • ‪Nasi Koening Djadoel - ‬5 min walk
  • ‪RM Citra Minang - ‬5 min walk
  • ‪Griya cafe (nobar barca vs psg) - ‬5 min walk

About this property

Swiss-Belhotel Tarakan

Hotel in Tarakan with a full-service spa and a fitness center
Guests of Swiss-Belhotel Tarakan enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with a free shuttle from the airport to the hotel (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.
21-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries and slippers. Other standard amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 6:00 AM to 9:00 AM on request
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 70,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 584000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 140000 for adults and IDR 70000 for children
  • Rollaway bed fee: IDR 584000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the free airport pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 17 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Swiss-Belhotel Hotel Tarakan
Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan Hotel

Frequently asked questions

Is free cancellation available at Swiss-Belhotel Tarakan?

Swiss-Belhotel Tarakan offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Swiss-Belhotel Tarakan?

This hotel is located in Tarakan, just steps from Grand Tarakan Mall. You'll also find Gusher Plaza and Mangrove Forest within a short drive.

Is parking available on site at Swiss-Belhotel Tarakan?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Swiss-Belhotel Tarakan?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, and massages.

Does Swiss-Belhotel Tarakan feature a casino on the premises?

No, Swiss-Belhotel Tarakan doesn't have a casino.

Is there an indoor pool at Swiss-Belhotel Tarakan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Swiss-Belhotel Tarakan a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Swiss-Belhotel Tarakan have a hot tub?

No, there isn't a spa tub at this hotel.

Does Swiss-Belhotel Tarakan have a restaurant with a breakfast menu?

Yes, Swiss-Belhotel Tarakan serves buffet breakfast for a surcharge each morning at The Swiss Cafe.

Does Swiss-Belhotel Tarakan allow pets to stay for free?

No, pets and service animals aren't allowed at Swiss-Belhotel Tarakan.

Are there connecting rooms at Swiss-Belhotel Tarakan?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Swiss-Belhotel Tarakan?

No, there aren't any guestrooms with balconies at Swiss-Belhotel Tarakan.

Does Swiss-Belhotel Tarakan have a wedding venue on site?

There are wedding services available at Swiss-Belhotel Tarakan if that's in your vacation plans.

Reviews

Swiss-Belhotel Tarakan Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 16 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

Reviews

6/10 Okay

Christopher, Tolleson

Traveled with family and small children
Liked: Staff & service
The water heater was not good, a warm to cold shower was available, but a hot shower was not. Also, we got one small towel, and were asked about were the second towel was. That was new to us. The staff was excellent and attentive. The breakfast buffet was okay, and you can ask for eggs to be prepared as you like. The noise was not the fault of the hotel, it is on the main road and has old windows.
Stayed 3 nights in Mar 2025

8/10 Good

Sze Han

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptional, a little dated however blending to its surrounds and with a beautiful pool it was the place to be and cool off. The room was large and had everything we could possibly image. Service was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
The hotel was fine for the area and OK for my one night BUT they shuttle to the airport started way too late, that to me was unheard of and if you wanted it earlier you had to pay a high price.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2019

6/10 Okay

Vincent, Sarawak

Liked: Cleanliness, staff & service, room comfort

Nice hotel

The stay at the hotel was great, and the staffs were friendly and helpfull. The only downside was, booked 3 non smoking rooms (twin beds) months in advance, but was told only 1 twin rooms was available at check in. finally managed to get a twin room at the smoking level, which was less then ideal..
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2018

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First trip to Tarakan

Clean and comfortable rooms.
Stayed 1 night in Jun 2018

4/10 Poor

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

We had been looking forward to our stay and upon arrival wanting a cold beer and glass of wine only to be told no alcohol due to Ramadan. We are teachers in Malaysia and teach mostly Muslim pupils so aware of Ramadan. We purposely booked a European brand hotel to enjoy the services and on the website it shows a bar menu as well as spa services. So firstly to find outno alcohol and then that there would be no spa services either was disappointing as nothing stated this on the website or in emails.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Staff & service

Business Hotel with affordable price

the hotel location is good but it is a bit difficult to get local food

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

Disliked: Staff & service

Overpriced

Understafffed, but friendly.

6/10 Okay

Mark, Sabah, Malaysia.

Liked: Cleanliness, staff & service, room comfort

Great Hotel in Tarakan

The hotel provides the best breakfast among others in Tarakan. But, the room rates are a bit over priced for Tarakan area. The reception / front office is short of people working. (Only one person.) Got to wait for a while for your turn to check in or any inquiry about the room's complaint.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice Hotel

Swiss-Belhotel Tarakan was a nice hotel, worth the price, clean and nice room compare with other hotel with same price, this hotel really offer 3-star services.

6/10 Okay

World Traveller, Global

Disliked: Staff & service

Faded Glory

Overpriced and underserved -- This may have once been a nice hotel, but these days it is merely coasting along on the fact that it is the only hotel of its' class in Tarakan. During my stay the WiFi did not work anywhere in the hotel except the lobby and the staff repeatedly made up different stories about the reason why or when it would be fixed. Carpets worn and stained, walls scuffed, tiles chipped, bathrooms mildewy, drapes faded and the entire hotel smelled of stale cigarette smoke. To add insult to injury, they charged an outrageous rate for a 1km ride to the ferry terminal -- more than 5x what a taxi would have cost. I would highly recommend saving your money and getting a budget hotel when you are staying in the area for less than a quarter of the price.

8/10 Good

martini, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location,location,location

Very nice sorrounding view hotel and will recommend to my colleagues in every travel to tarakan. Location of hotel is one of the most important to value and this hotel located at best place in tarakan. I will frequently visiting some places in kalimantan and tarakan will be one of my destination. Swissbell hotel has hospitality that needed for traveller who faraway for office or home. Completeness and facilities also hospitality of staffs made me comfortable.

10/10 Excellent

Jeremy, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Finest otel in town

Swiss bel hotel located in very strategic area in tarakan, near central city and nice beach. This hotel provides everything that i need in business trips. Hospitality of swiss bel hotel never been questioned, i love to stay there

10/10 Excellent

Megan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

This hotel was a dream come true! Not only were the staff exceedingly helpful and friendly, but they seemed genuinely happy to see you each time you pass through the lobby. The rooms were fantastic, the elevator was fast, everything was immaculately clean and desirible. The breakfast banquet was more than sufficient. A hotel that i was sad to leave, definitely.

6/10 Okay

Verified traveler

Liked: Room comfort

For Tarakan it's Pretty Good

Although this is a business hotel we stayed here after spending 1 week in Borneo without a hot shower. Let me just say- at that point this place was luxurious. The restaurant is good and the buffet breakfast is very nice. The neighborhood is pretty standard for Indonesia but the staff could be more helpful. Most of the staff behind the front desk would evade our questions. It could possibly have been the language barrier or just not knowing the answer but they would just walk away and not return. It was . . . weird. If you are in Tarakan, this is a nice respite.

8/10 Good

KWAN YEUN

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

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