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Refugio Amazonas

3.0 star property
Family-friendly inn with airport shuttle service and spa services

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Photo gallery for Refugio Amazonas

Reception
Front of property - evening/night
Garden
Garden
Rainforest Comfort Twin Room | Bathroom | Bathtub, designer toiletries, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Rio Tambopata, Tambopata, Madre de Dios
  • Place, Tambopata National Reserve
    ‪1 min walk‬
  • Place, Lac Sachavacayoc
  • Place, Puerto Maldonado Plaza de Armas
  • Airport, Puerto Maldonado (PEM-Padre Aldamiz Intl.)

Room options

View all photos for Amazon Suite

Amazon Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Amazon Suite

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Rainforest Comfort Twin Room

Rainforest Comfort Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Rainforest Comfort Twin Room

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 913 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Tambopata

Refugio Amazonas places you next to Tambopata National Reserve. This 32-room, 3-star inn has a restaurant, a free airport shuttle, and a free children's club.
View more Inns in TambopataOpens in a new window

What's nearby

  • Tambopata National Reserve - 1 min walk - 0.0 miles

About this property

Refugio Amazonas

Family-friendly inn with airport shuttle service and spa services
Guest of Refugio Amazonas enjoy features like a free kid's club, spa treatment rooms, and coffee in a common area. Airport transportation is made easy with a free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly inn include a meeting room, express check-out, and a terrace.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Interior

Posada Amazonas

  • Spa
  • Free airport shuttle
  • Restaurant
  • Business services
9.6 out of 10, Exceptional, 12 reviews
$889 nightly
The price is $889
Sep 26 - Sep 27
Posada Amazonas

Property amenities

Parking and transportation

  • No onsite parking available
  • Free roundtrip airport shuttle from 8:00 AM to noon at scheduled times

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Free children's club
  • Hiking/biking trails
  • Mountain biking
  • Playground
  • TV in common areas

Family friendly

  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • On the boardwalk/promenade
  • On the riverwalk
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 floor
  • 4 buildings
  • Built in 2005
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: 1:30 PM
Contactless check-in available

Check-out

Check-out before 7:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 10 AM—-1:30 PM
  • Check-out: 7:30 AM
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours).
Property Registration Number 20199904192

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Refugio Amazonas
Refugio Amazonas Inn
Refugio Amazonas Inn Tambopata
Refugio Amazonas Tambopata
Refugio Amazonas Hotel Puerto Maldonado
Refugio Amazonas Inn
Refugio Amazonas Tambopata
Refugio Amazonas Inn Tambopata

Frequently asked questions

What's there to see around Refugio Amazonas?

This inn is located in Tambopata, just steps from Tambopata National Reserve. You'll also find Condemned Lake and Lac Sachavacayoc nearby.

Is there parking available at Refugio Amazonas?

No, there isn't parking available at the inn.

Is there a spa at Refugio Amazonas?

Spa services at the inn include hot stone massages, sports massages, and aromatherapy.

Does Refugio Amazonas include a casino?

No, Refugio Amazonas doesn't have a casino.

Is there an indoor pool at Refugio Amazonas?

No, there is no indoor pool at this inn.

What will couples enjoy most about a stay at Refugio Amazonas?

There are plenty of amenities for couples at this inn, including a bar, a restaurant, and a nature reserve.

Are there hot tubs at Refugio Amazonas?

No, there isn't a spa tub at this inn.

Does Refugio Amazonas feature a restaurant that includes a breakfast menu?

Yes, Refugio Amazonas serves free breakfast each morning from its restaurant.

Will Refugio Amazonas allow pets to stay for free?

No, pets and service animals aren't allowed at Refugio Amazonas.

Are there connecting rooms at Refugio Amazonas?

Yes, this inn has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Refugio Amazonas?

The closest major airport to Refugio Amazonas is Puerto Maldonado (PEM-Padre Aldamiz Intl.), which is about 22.8 mi away.

Are there rooms with balconies at Refugio Amazonas?

Yes, every guestroom at Refugio Amazonas comes with a balcony with some featuring garden views.

Reviews

Refugio Amazonas Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

Reviews

10/10 Excellent

Yadira

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was amazing! This was an experience that I have always dreamed about. The guides for the excursions were the best. They were so knowledgeable and friendly. I will never forget all the beautiful sounds that you wake up to in the rainforest. The lodge was very eco friendly and the rooms were very clean. The rooms only have three walls so it is normal to find an insect here and there. I will definitely be returning.
Stayed 2 nights in Apr 2022

8/10 Good

Sherry, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refugio Amazonas is well organized by Rainforest Expedition, all transportation, meals and activities arranged thoughtfully, all staff and guides are friendly and attentive. It's beautifully designed and integrated with its rainforest surrounding. You get the full rainforest experience, falling asleep to the the sound of rain at night, being woken up by birds' singing in the morning, being taken to explore the jungle or river, and being pampered with healthy meals in the between. The food is good, well presented in buffet style, not a big selection as it's deep in the Amazon, but very fresh and tasty, always ended with excellent desert; a different menu is served everyday, and the menu and recipes are on display for anyone who is interested in. We were very "lucky" to get the true RAINforest experience as it had been raining heavily during our entire 3 day stay, which is not unexpected. Somehow starting from the 2nd day the temperature dropped to as low as 15C(according to our guide it's caused by the cold current from Patagonia during the transition from raining season to dry season), which caught us completely off guard. Being wet and cold, we put on all our clothings, still felt freezing, the staff quickly came to rescue giving everyone hot water bags and extra blankets to keep warm. Our guide arranged our group to go see macaw clay lick in Chuncho on the 3rd day. We left at 5am in heavy rain, took 4 hour round trip boat ride with the gusty wind, waited for more than 1 h
Stayed 3 nights in Jun 2018

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great activities. Great guides. Room was not cleaned everyday (I believe they just forgot).
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Once in a lifetime experience

Would go there again in a minute. The guides, staff, itinerary was amazing. Just remember you are in the middle of nowhere so internet can be spotty, electricity is on during certain hours but worth it
Stayed 3 nights in Jul 2017

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable!

Amazing stay, Refugio Amazonas is a beautiful lodge - you're guaranteed to have a wonderful time! The rooms are spacious and well presented, comfortable and airy as they are open to the rainforest. The lodge is very well run from collection at the airport to the time you leave - the manager Carlos has it running like clockwork. The guides are absolutely fantastic too, and each group will have someone dedicated to them for the duration of their stay - my wife and I had Boris who was brilliant and he made our stay an unforgettable experience.

4/10 Poor

Igor, New York

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Overpriced for what it is, no privacy!!

We stayed in much better remote jungle lodge in Iquitos for the same price. Food bland and not enough, cafeteria style with 2 options, ran out every night because staff + scientists eat it too -- 5 minutes after guests get theirs -- DONT BE LATE and get everything at once!! ran out nightly. Rooms have no privacy, 10 rooms under one roof with dividing walls that don't reach ceiling. You hear your neighbors whispering and every drop in the toilet -- not exactly the sounds of nature we were expecting. No ceiling fans in common areas, so food has flies and bees all over it during the mornings and day. Boardwalks slippery when wet, easy to split your head open when walking barefoot -- they don't allow boots in the common areas or boardwalks, I suppose too lazy to clean. Long walk (10-20 minutes) with A LOT of steps when you arrive by boat through the jungle, which is OK, except no one helped us with bags upon arrival or greeted us, we had to walk all the way to the lodge. Staff's kid taking up space in the common areas every single day and night, watching videos -- unprofessional. Bottled toiletries not eco-friendly. Toilets had bullet ants crawling all over at night. These guys have a very painful sting, made going to the bathroom at night an adventure. We didn't feel the place was catering to guests as much as it was catering to the staff and researchers. Would not recommend to friends and family, and would not spend more than $200 for the experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

refugio Amazonas

For a jungle resort this is done up nicely. The atmosphere was awesome and we got a good jungle feel. We were pleasantly surprised that were not as many mosquitos as we had anticipated but we also wore good bug dope. Staff were all friendly and accommodating and the activities suited the surroundings. This is the jungle.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing guides, unforgettable experience!

The Refugio Amazonas is truly unforgettable. The experience of living in the jungle, and being in the presence of natural beauty, and learning so much about the rainforest environment from the knowledgeable guides is very unique and enriching. Be prepared for true wilderness - heat, rain, bugs, critters, mud - and enjoy it.

8/10 Good

Cliff, Vernon, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looking for an adventure?

If you are wanting privacy this isn't the place! But Wow what an amazing experience! It's pretty much like sleeping under the stars! The whole experience from the daily treks, to the food, to the sleeping conditions was truly a great way to experience the jungle for the first time.

10/10 Excellent

Kory, los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rainforest adventure!

Very cool hotel and great experience. Only critique is that we only had the option of leaving on the 7am boat even though we didn't need to be back to Puerto Maldonado till 8pm. It would have been nice to have a few extra hours in the hotel that morning. They kept us so busy we didn't have anytime to enjoy the hotel. There were some pretty nice looking hammocks that got no use. Really fun adventure otherwise!

10/10 Excellent

Kelly, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome to the Jungle!

Our family of six had a fantastic visit to Refugio Amazonas. Set in the heart of the rain forest, the location is a great place for those wanting to get up close to nature. The lodge combines an authentic experience - rooms open directly to the jungle and you sleep under mosquito nets - with luxury. Our meals were a great introduction to Peruvian cuisine from throughout the country. The staff could not have been better. From the meal service, to the bar, the hotel staff were exception. However, the highlight was our guide Cesar. Courteous, professional, and passionate, he couldn't have been a better ambassador for the hotel and the beautiful country of Peru. His ability to find birds and animals in the rain forest (not always an easy task) was truly amazing. We cannot recommend the Refugio highly enough, and we look forward to our next visit (where we will hopefully again have monkeys directly outside the lodge eating nuts!).

8/10 Good

Nazar, New york

Liked: Staff & service, room comfort

Great experience everyone should have

My girlfriend and I are in our mid 30s from nyc and stayed at Refugio for 3 nights in November 2014. Pros: 1. Considering the alternatives, if you go to the Amazon I don't think you'll find a better place in terms of infrastructure. 2. Very organized. Our flight was late getting and they had to arrange special transfer just for us. 3. Great guide and cool family style dinners Cons: 1. Can get very hot and humid in the summers with no fan relief and obviously no A/C 2. Know what you're getting into. There will be bugs everywhere in your room. It's the jungle after all.

10/10 Excellent

M, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place in the jungle!

Wonderful place in the middle of the amazon, our guide was intelligent, funny and engaging. The staff were accomodating and concerned throughout. Highly recommend!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great experience

it is not a normal hotel stay, but an experience in a jungle lodge

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place if you like nature

You need to be reasonably fit and not expect luxury it is all good but basic. You can only go out of the area with a guide and are busy with local trips on the boat and on foot. A lot of walking through the jungle. Make sure you bring plenty of changes of clothes especially if it is likely to rain, need good rain gear.

2/10 Terrible

Richard, Hawaii

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recurring nightmares from this stay

Very poor & immature management that will laugh at your issues.Yes, this is in the jungle and yes you can expect mosquitoes - however, what you shouldn't have to expect or accept is bed bug bites and the real possibility that you will take some away with you. The manager suggested that the slow-moving rat I found in the bathroom was our fault as we might have had food in the room (we did not), and when I told him there was no food, he then said it must be the neighbor in next room. Funny though that the hotel puts RAT BAIT in the bathroom behind the shower stall (where most guests won't see it). They ration food - almost every meal they ran out of food! Bottom line - this place was very expensive and very very awful. Huge mistake to stay here.

2/10 Terrible

Richard, Honolulu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bed bugs

Stay away from this place if unless you don't mind bed bugs, rats in your room, limited menu and not enough food to feed everyone. Management has bad attitude. Extremely expensive and even without the bed bugs not a good value. Bed bugs will leave you itching for days, you may get 30 or more bites a night and there's a fair chance you will have bed bug hitch hikers in your belongings to remind you long after you've left of your mistake of staying here.

10/10 Excellent

Stephanie, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Lodge!

This lodge gives you everything you want regarding the rustic Amazon feel with all the amenities. It is a wonderful lodge with plenty to do and see and good food. It was a great experience!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This was the highlight of our 4 week journey through South America. The amount of wild life we saw, coupled with the knowledge of the guides who accompanied us to the service at the lodge was simply amazing. The rooms were in keeping with the surroundings - loved the outdoor feel to them, but didn't particularly like the lack of light in the rooms when the sun went down. Only kerosene lamps and 2 candles. The buffet meals were great and unique to the area. Would certainly have liked to have stayed longer.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Natur pur im Regenwald mit schönem Ambiente

Schöne Lodge mitten im Regenwald mit freundlichem Personal, gutem Essen und tollen Ausflügen in die Natur.

10/10 Excellent

Claudia, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rodeados de vida

Hermoso lugar

10/10 Excellent

Lotte, Aarhus C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flot Lodge midt i junglen

Flot hotel og flotte hotelværelser midt i Junglen. Hotelværelserne er åbne verandaer ud til junglen. Maden er en lille buffet. Når du booker hotellet bliver du automatisk tilknyttet ture ud fra hotellet. Vi bookkede 3D/2N og følte at dette var rigeligt selvom turen med bus og båd dertil tager 3 timer. husk varmt tøj til bådturen da det kan blive lidt koldt når båden kommer op i fart.