10/10 Excellent
Lesley, RICHMOND
Feb 8, 2025
Liked: Staff & service, property conditions & facilities
Nice size hotel but on a very narrow plot. The beds on the beach were about six rows deep and the ones around the pool were four deep. The sun beds were good but the umbrellas were too small to supply enough shade and you couldn’t move them.
Breakfast was good although coffee from the machines was average. Lots of variety and choice in each section. Staff were lovely.
We had booked a deluxe room and were very grateful as they are on the ground floor and open directly on to the gardens. They have enough outdoor space for two sun beds, an umbrella and a table and two chairs. We spent most days sitting here as it was lovely and peaceful. The room was large, freshly decorated, with a good size bathroom and excellent shower. Towels were new and fluffy. the king sized bed was at least Emperor sized as it was two queens together so 10’ wide! Hilarious .
Housekeeping was hit and miss, the room often not being cleaned until mid afternoon and one day not at all until chased.
The gym was really not up to scratch. Small with very old machines and the exchangeable hand holds were missing so we couldn’t use most of them. The mats were dirty and ripped. Very disappointing as everything else was great.
Lesley
Stayed 5 nights in Jan 2025
