8/10 Bueno
Andrea
13 mar. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was our second extended stay at The Gaya in Taitung, while visiting family. it felt 'tired' this time. Carpets in hallway a bit dirty, although I understand wheeling luggage along them won't help. Since our last visit, Taiwan has implemented no single use items in the room. And I do support this. On the other hand, the tea/coffee station was very sparse... 2 coffee bags, 2 tea bags. No sugar, no milk/creamer, no spoons. Maybe I could have requested that, but it was not a welcoming experience in my opinion. The front desk staff are nice but the language is a barrier as they didn't understand much English. I will say the bedding and duvet, and beds and pillows are wonderful! So comfortable. The floors have a nice quiet vibe and we didn't hear noise from any other rooms, so that is a huge plus. And finally.... as a few have pointed out in the reviews.... why on earth is the pool closed at the nicest part of the day when it would be nice to sit and read and swim?. It's closed from 11am to 3.30pm give or take 30 mins with winter/summer hours. It left us very frustrated after a morning out in the sun and heat. We did check out the Sheraton while we were there and may consider that next time, but overall I do recommend this hotel.