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HOSHINOYA Guguan

5.0 star property
Suburban hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for HOSHINOYA Guguan

Relax in a spacious room with a balcony offering panoramic views of the surrounding forest.
Surrounded by lush greenery and trees, this serene landscape features a series of water channels bordered by stone walls.
Relax by the serene pool surrounded by lush greenery and trees.
Relax in a spacious bathtub with a view of the surrounding mountains.
Surrounded by serene water and lush greenery, this building offers a tranquil retreat.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
No.16, Wenquan Ln., Sec. 1, Dongguan Rd., Heping Dist., Taichung, 424
  • Guguan Hot Springs Park
    ‪6 min walk‬
  • Guguan
    ‪12 min walk‬
  • Basianshan National Forest Recreation Area
    ‪5 min drive‬
  • Taichung (RMQ)
    ‪71 min drive‬

Room options

View all photos for Double Room (Shui)

Relax in a serene forest setting with a panoramic view from the large window, a comfortable seating area, and modern furnishings.

Double Room (Shui)

10.0 out of 10
Exceptional
(5 reviews)
  • 807 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room (Feng)

Enjoy a serene view of lush greenery and mountains from the comfort of this stylish living room.

Triple Room (Feng)

9.6 out of 10
Exceptional
(4 reviews)
  • 936 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds

About the neighborhood

Taichung

Located in Heping, HOSHINOYA Guguan is a leisurely stroll from popular sights such as Guguan Hot Springs Park and Guguan. This 49-room, 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Guguan Hot Springs Park - 6 min walk - 0.3 miles
  • Guguan - 12 min walk - 0.7 miles
  • Basianshan National Forest Recreation Area - 5 min drive - 2.1 miles
  • XinShe Castle - 38 min drive - 20.2 miles
  • Dongshi Forest Garden - 51 min drive - 26.3 miles

Getting around

  • Taichung Fengyuan Station - 76 min drive
  • Taichung (RMQ) - 91 min drive

Restaurants

  • ‪白冷冰棒 - ‬13 min drive
  • ‪魚之鄉鱘味餐廳 - ‬9 min drive
  • ‪新川生鱘龍鱒魚餐廳 - ‬12 min walk
  • ‪白冷肉包 - ‬13 min drive
  • ‪金谷餐廳 - ‬10 min walk

About this property

HOSHINOYA Guguan

Suburban hotel with spa services and a 24-hour front desk
At HOSHINOYA Guguan, guests have access to an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this luxury hotel include a meeting room, a terrace, and a garden.
Guests can expect to find free WiFi. Beds are dressed in down comforters and bathrooms offer spring water baths, hair dryers, and free toiletries. Minibars, safes, and desks are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

There are 2 indoor hot springs and 2 outdoor hot springs open between 4:00 PM and midnight. The temperature in the hot springs is set to 137°F.

Awards and affiliations

HOSHINOYA Guguan is listed in the 2020 Condé Nast Traveler Hot List.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 10:30 AM for a fee: TWD 1,213 for adults and TWD 520 for children
  • A restaurant

Restaurants on site

  • Dining

Things to do

  • 2 indoor hot springs
  • Outdoor pool
  • Shopping

Family friendly

  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 137 ºF
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers High Speed Rail station shuttle pickup service from Taichung High Speed Rail station only.

Renovations and closures

This property is closed from March 9 2026 to March 20 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately TWD 1213 for adults and TWD 520 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 6:30 PM.
  • Hot springs access available from 4:00 PM to midnight.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

HOSHINOYA Guguan Hotel Taichung
HOSHINOYA Guguan Hotel
HOSHINOYA Guguan Taichung
Hotel HOSHINOYA Guguan Taichung
Taichung HOSHINOYA Guguan Hotel
Hotel HOSHINOYA Guguan
Hoshinoya Guguan Taichung
HOSHINOYA Guguan Hotel
HOSHINOYA Guguan Taichung
HOSHINOYA Guguan Hotel Taichung

Frequently asked questions

What is there to do around HOSHINOYA Guguan?

This hotel is situated in Heping within a short 8-minute walk of Guguan Hot Springs Park and also 14 minutes on foot from Guguan. You'll also find Basianshan National Forest Recreation Area and Eight Immortals Mountain within a short drive.

Is parking available on site at HOSHINOYA Guguan?

Yes, self parking is offered for free at the hotel.

Does HOSHINOYA Guguan feature a casino on the premises?

No, HOSHINOYA Guguan doesn't have a casino.

Will I find an indoor pool at HOSHINOYA Guguan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 6:30 PM.

What do couples enjoy most about HOSHINOYA Guguan?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a garden-view restaurant, and 2 outdoor hot springs.

Does HOSHINOYA Guguan have a hot tub?

No, but this hotel does have 2 indoor hot springs.

Does HOSHINOYA Guguan feature a restaurant that includes a breakfast menu?

Yes, HOSHINOYA Guguan serves Japanese breakfast for a surcharge each morning at Dining.

Will HOSHINOYA Guguan allow pets to stay for free?

No, pets aren't allowed at HOSHINOYA Guguan.

Does HOSHINOYA Guguan have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from HOSHINOYA Guguan?

The closest major airport to HOSHINOYA Guguan is Taichung (RMQ), which is about 26.1 mi away.

Can I book a room with a balcony at HOSHINOYA Guguan?

Yes, some guestrooms at HOSHINOYA Guguan offer a balcony and may feature mountain views.

HOSHINOYA Guguan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 150 reviews
Rating 8 - Good. 29 out of 150 reviews
Rating 6 - Okay. 3 out of 150 reviews
Rating 4 - Poor. 3 out of 150 reviews
Rating 2 - Terrible. 1 out of 150 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yew Kiang

Stayed 2 nights in Apr 2025

10/10 Excellent

Sze Yu Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the breakfast offer was not well communicated to us that comes with extra cost
Stayed 2 nights in Apr 2025

10/10 Excellent

Rui Shan Clarissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place to rest & relax and do nothing.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel in a lovely part of the world. Service and experience is incredible. A world class stay and experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 8 course dinner , impeccable service, beautiful scenery However, not handicap friendly Only has 2 wheel chairs and steep stairs for elderly to get down to shower Would like to come back again
Stayed 3 nights in Dec 2024

10/10 Excellent

Mimi Thuy

Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah, Bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruth

Stayed 2 nights in Dec 2024

10/10 Excellent

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Osen Resort

Comfortable osen resort, with great and friendly services. Good breakfast and dining options (refreshed menu on second day). The Spa is a hidden gem:)
Stayed 2 nights in Dec 2024

10/10 Excellent

Peiyu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love the experience. The best hotel I’ve ever stayed. The service is incredible. Both breakfast and dinner services were amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chunchi

Stayed 2 nights in Jul 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience staying at Hoshinoya. It's expensive but worth every penny. The hotel makes you slow down and relax. The room is extremely comfortable to stay. Love the experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Stayed 2 nights in Apr 2024

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really peaceful . Great onsen
Stayed 2 nights in Mar 2024

4/10 Poor

Diane

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I spent two nights at Hoshinoya Guguan in a Feng room. The hotel was accommodating, converting the beds from three singles to a king and a single for us. Regrettably, despite its stunning location in the mountains, the resort doesn’t justify its high rates. I’ve visited other hot springs resorts, and, unfortunately, Hoshinoya Guguan doesn’t measure up. Additionally, there’s ongoing construction nearby, which is incredibly loud. The noise from the banging and machines disrupted the peaceful setting, forcing us to stay indoors rather than enjoying the outdoors. For those interested in the onsen, it’s worth noting that the public hot spring is open only from 6-10 a.m. and 4-10 p.m. It closes for cleaning daily from 10 a.m. to 4 p.m., which seems impractical. Ideally, cleaning would occur overnight to not disrupt daytime use. The dining options are quite limited. Dinner at the restaurant was underwhelming with bland food, and the courses arrived too quickly, making us feel rushed. Breakfast is available from 7-9:30 a.m. and lunch from 12-2 p.m., offering narrow time frames for meals and very limited menu options. Missing the breakfast window means waiting until noon to eat. We were glad that we did not take the meal plan. In summary, the experience doesn’t live up to the price. Significant improvements are necessary to justify the cost.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jimmy, Alamo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional services, clean facilities all around, accommodating requests for transportation arrangements. Great experience. Jimmy
Stayed 2 nights in Feb 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Tsuey-Ju

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I like the hot spring in this property. But there are many areas this property is very poor design and managed. 1. Restaurant is not providing enough foods. As the high priced property, there is no food available while I stayed there. There is only drink in the room, no snack, no food in this property . Restaurant is closed and providing no food at all. I have to wait when they are opened. I will suggest future visitors to bring their own food while stay this property. To be hungry at that rural location is not good vacation at all. 3. Not safe to stay. My husband failed down in the stairs in the room. There are many stairs in the room. The black color make room so dark. The elevator is more like ghost place. In this property, everywhere is dark and black color. I don't like to stay in such dark place in my vacation. Overall we feel it's not good vacation for us at all. We were hungry with no food service and worry to fail in the room all the time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A retreat like nowhere else.

What a surprise and delight to arrive at this exclusive and secluded spa- retreat outside the beaten track. Wonderful and attentive service, comfortable rooms with hot-tub, a separate spa with treatments and hot water pool - and not to forget the exquisite japanese inspired cuisine! Thank you, Chef Hitoshi Kagawa.
Stayed 3 nights in Jan 2024

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Karen, san francisco

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spot for a quick family vacation. Lunch and snack options are lacking, especially compared to other Ryokans in Japan, but excellent breakfast and dinner quality.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nathan

Stayed 1 night in Oct 2023

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