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VOI Arenella Resort

Property class: 4

Choose dates to view prices

Photo gallery for VOI Arenella Resort

A beach with white umbrellas and lounge chairs arranged in rows.
Property video
A wooden deck with sun loungers and umbrellas overlooking a calm sea.
A spacious dining area with multiple tables set for dining, large windows allowing natural light, and a modern ceiling design.
A spacious indoor area with high ceilings and large windows, featuring multiple seating arrangements and a modern design.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Strada Ognina 47, Syracuse, SR, 96100
  • Place, Spiaggia dell'Arenella
    ‪15 min walk‬
  • Place, Punta Asparano Beach
    ‪30 min drive‬
  • Place, Arenella Beach
    ‪34 min drive‬

Room options

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk, and a chair.

Superior Double Room

  • Garden view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

A modern hotel room with a large bed, a desk, and a chair.

Superior Triple Room

  • Garden view
  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Double Room

A modern bedroom with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view of the outdoors through a sliding glass door.

Premium Double Room

  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room (2 adulti + 1 bambino)

A modern hotel room with a large bed, a desk, and a chair.

Superior Triple Room (2 adulti + 1 bambino)

  • Garden view
  • 366 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Premium Double Room Single Use

A modern bedroom with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view of the outdoors through a sliding glass door.

Premium Double Room Single Use

  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room

A hotel room with a large bed, a bedside table, a chair, a window with curtains, and a wall-mounted air conditioner.

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room Single Use

A hotel room with a large bed, a bedside table, a chair, a window with curtains, and a wall-mounted air conditioner.

Comfort Double Room Single Use

  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Premium

Minibar, in-room safe, desk, blackout drapes

Family Premium

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Comfort 3 adults

Minibar, in-room safe, desk, blackout drapes

Family Comfort 3 adults

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Comfort 3 adults + 1 child traveler

Minibar, in-room safe, desk, blackout drapes

Family Comfort 3 adults + 1 child traveler

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Comfort 2 adults + 2 children

Minibar, in-room safe, desk, blackout drapes

Family Comfort 2 adults + 2 children

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Junior Suite

A modern living room with a sofa, armchair, and coffee table. There is a wooden door and a painting on the wall.

Superior Junior Suite

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Junior Suite con bambino

A modern living room with a sofa, armchair, and coffee table. There is a wooden door and a painting on the wall.

Superior Junior Suite con bambino

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Tripla Comfort 3 Adulti

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Tripla Comfort 3 Adulti

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Tripla Comfort 2 Adulti + 1 Bambino

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Tripla Comfort 2 Adulti + 1 Bambino

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadrupla Comfort 4 Adulti

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Quadrupla Comfort 4 Adulti

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadrupla Premium

A modern hotel room with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view through a glass door.

Quadrupla Premium

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadrupla Premium 2 adulti + 2 bambini

A modern hotel room with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view through a glass door.

Quadrupla Premium 2 adulti + 2 bambini

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadrupla Premium 3 adulti +1 bambino

A modern hotel room with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view through a glass door.

Quadrupla Premium 3 adulti +1 bambino

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Tripla Premium

A modern hotel room with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view through a glass door.

Tripla Premium

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Tripla Premium 2 adulti + 1 bambino

A modern hotel room with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view through a glass door.

Tripla Premium 2 adulti + 1 bambino

  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

APARTMENT PREMIUM

  • Sleeps 10

Room

  • Sleeps 1

View all photos for Comfort Double

Minibar, in-room safe, desk, blackout drapes

Comfort Double

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Syracuse

VOI Arenella Resort places you 0.9 mi (1.4 km) from Punta Asparano Beach. This 410-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Spiaggia dell'Arenella - 15 min walk - 0.8 miles
  • Punta Asparano Beach - 30 min drive - 2.1 miles
  • Arenella Beach - 34 min drive - 3.1 miles
  • Archaeological Park of Neapolis - 38 min drive - 16.5 miles
  • Temple of Apollo - 44 min drive - 12.8 miles

Getting around

  • Syracuse Station - 17 min drive
  • Fontanarossa Airport (CTA) - 57 min drive

Restaurants

  • ‪991 Pub-Pizzeria - ‬13 min drive
  • ‪Ristorante Dafne - ‬14 min drive
  • ‪Villa Gaiangos - ‬15 min drive
  • ‪Varco Venti3 - ‬15 min drive
  • ‪La Capannina - ‬17 min drive

About this property

VOI Arenella Resort

VOI Arenella Resort features a private beach, a full-service spa, and 2 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for EUR 77 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 24-inch TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bidets. Furnished balconies or patios, minibars, and safes are also available. Change of towels is available on request.
A private beach and an outdoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

CARISSA WELLNESS CENTRE has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pool Pizzeria
  • Ristorante Aretusa
  • VOI GUSTO

Things to do

  • 2 outdoor padel courts
  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Free supervised activities for children
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Communal living room
  • Renovated entire property - September 2025
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 percent will be charged
  • Resort fee (May 31 - September 26): EUR 7.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

The resort fee applies to guests age 3 and older.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 77 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: EUR 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number IT089017A13HHPA92Y

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

VOI Arenella

VOI Arenella Resort

VOI Arenella Resort Syracuse

VOI Arenella Syracuse

Arenella Hotel Syracuse

Arenella Resort Syracuse

Aw Arenella Hotel Syracuse

VOI Arenella Resort Sicily/Syracuse, Italy

VOI Arenella Resort Hotel

VOI Arenella Resort Syracuse

VOI Arenella Resort Hotel Syracuse

Frequently asked questions

Is a free cancellation option available at VOI Arenella Resort?

VOI Arenella Resort offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to see near VOI Arenella Resort?

This hotel is located in Syracuse, a short 9-minute walk from Ionian Sea and also 17 minutes on foot from Punta Asparano Beach. You'll also find Fontane Bianche Beach and Ognina Beach within a short drive.

Is there parking available at VOI Arenella Resort?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa available at VOI Arenella Resort?

CARISSA WELLNESS CENTRE is the hotel's spa and services include mani/pedis, facials, massages, and body treatments.

Does VOI Arenella Resort have a casino?

No, VOI Arenella Resort doesn't have a casino.

Will I find an indoor pool at VOI Arenella Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. The seasonal pool is normally open from June until September.

What amenities will couples enjoy at VOI Arenella Resort?

There are many amenities for couples at this hotel, including a private beach and a beach bar plus some guestrooms feature a private pool.

Are there hot tubs at VOI Arenella Resort?

No, but this hotel does have a steam room.

Does VOI Arenella Resort have a restaurant that serves breakfast?

Yes, VOI Arenella Resort has 3 restaurants, and serves breakfast for a surcharge.

Will VOI Arenella Resort allow pets to stay for free?

No, pets aren't allowed at VOI Arenella Resort though service animals are welcome.

Are there connecting rooms at VOI Arenella Resort?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at VOI Arenella Resort?

Yes, every guestroom at VOI Arenella Resort comes with a furnished balcony/patio and some offer garden views.

VOI Arenella Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 49 out of 146 reviews
Rating 8 - Good. 63 out of 146 reviews
Rating 6 - Okay. 21 out of 146 reviews
Rating 4 - Poor. 9 out of 146 reviews
Rating 2 - Terrible. 4 out of 146 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved area
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be great to have hair conditioner in the room. Beautiful grounds and the beach and swim platforms were beautiful.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simlock the best
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent four nights in a Superior Triple Room, all-inclusive, and had an incredible time. The resort is vast, the food is incredible and the staff are very helpful. There is a genuine effort to offer food that is fresh, varied as well producing local delicacies. Although there is a shuttle bus frequently to Syracuse, we chose to spend all of our time within the resort alternating our time from the two wonderful pools and the beach. We would come back in a heartbeat and are interested in what other VOI resorts are available. It's worth noting that their season truly begins from 1st June meaning there are more activities from this date nevertheless we still enjoyed children's entertainment din late May despite their official season not starting quite yet. It's also worth noting that food and drink from the beach facility is excluded even if you have chosen all inclusive. 10/10 would go again!!!
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Philip

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room was very musty smelling our entire stay even with the air conditioning on!
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Arnaud

Liked: Cleanliness, amenities, property conditions & facilities
Kamer net vernieuwd en alles in orde. Enkel kleine raam en zicht belemmerd door een boom zodat we niet konden genieten van terras en vanaf 16u licht in de kamer aandoen. Ondanks het meedelen bij de eerste dag van deze teleurstelling om van kamer te veranderen, is er niets gebeurd. Ontbijt kon beter : grote buffetten en personeel in 'automatische mode' zonder goedemorgen of andere.Zwembaden heel proper, zoals ganse site. Buffet 's avonds : in orde.
Stayed 7 nights in May 2026
Verified review

4/10 Poor

Carl-Philipp

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Die Zimmer waren mal schön ausgestattet, aber brauchen dringend ein Deep Clean und eine Überholung. Sämtliche Amarturen waren stark verkalkt und das Silikon an der Dusche echt eklig. Das Essen war gut, jedoch war die Auswahl nicht extrem groß, aber ganz gut. Leider sind auch sehr viele Sachen kostenpflichtig. (Ein Tennisschläger zum leihen 20€) Am Pool darf man eigentlich nur Schwimmen oder planschen. Wasserbälle oder ähnliches sind an allen Pools verboten, was echt schade ist. Das Angebot von alkoholfreien Cocktails ist im AllInclusive Paket etwas gering und als zuckerfreien Softdrink gibt es eigentlich nur Pepsi Light... Also es war OK, aber das Preis-Leistungsverhältnis ist echt nicht gut hier.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness
Globalement déçu, points négatifs à connaître Points positifs : Musicien chanteur le soir très sympa Choix le soir au dîner buffet avec poissons grillés de bonne qualité Chambre spacieuse et propre Des personnes très disponibles et sympathiques viennent vous chercher en voiturette pour les bagages Point négatifs : Petit déjeuner de mauvaise qualité et surtout très peu de choix (pas d’œuf au plat ou omelette à la demande par exemple) Seulement des œufs brouillés froids et sans goût Peu de fruits ou fromage blanc Les serveurs retirent les assiettes régulièrement mais n’apportent jamais de café ou d’eau à table par exemple (premium) L’heure de fin du petit déjeuner à 9h30 est scandaleuse c’est beaucoup trop tôt Wifi de qualité instable, inaccessible depuis la chambre le premier jour puis réparé après demande. Pas de chaînes TV internationales juste 4 ou 5 chaînes italiennes Très grand complexe et manque d’informations ou panneaux visibles pour identifier le bloc et notre chambre (surtout la nuit) 700 personnes lors de nos 3 jours mais on imagine avec 2500 personnes en haute saison que cela doit être moins agréable Plage disponible mais via un petit train car au moins 15 ou 20 minutes à pied, ambiance très bruyante et relégué au 6 eme rang en fonction de notre chambre… Coté hôtel espace avec transats devant les rochers, pas très agréable Porte et serrure très difficiles à ouvrir ou fermer, boiseries à revoir Traces de peinture suite à des travaux
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat uns positiv überrascht, weitläuftige, schöne Anlage, tolle Pflanzen, Paddel Court, Spielplatz, gutes Essen. War super als Familie! Schöner, kleiner Strand mit flachem Meerzugang
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Vincenzo

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Bellissima struttura con enormi potenzialità, buona la qualità del cibo e dei ristoranti. Peccato per la pulizia delle camere molto superficiale e per il personale del ristorante a volte addirittura scorbutico.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

ALESSANDRO

Liked: Staff & service, property conditions & facilities, room comfort

Voi Arenella super

Mare stupendo, ambienti curati e puliti. Mio marito è celiaco e perla prima volta abbiamo trovato un servizio gluten free eccezionale. Antonia la responsabile cucina gluten free e’ attentissima, inoltre ci sono prodotti freschi e non le solite cose precotte. Personale eccellente
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Giordano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super raccomandato

Tutto molto bene. Stanza pulita e ampia. Cibo ottimo. Piscine top, mare caraibico. Personale estremamente gentile. Un ringraziamento particolare a Dylan il capo bagnino, gentilissimo con i bambini. Divertenti gli spettacoli serali. Ottima animazione. Mini club super! Team dí animazione perfetto, presenti ma non invadenti. Grazie a tutti!!!
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten sehr erholsame Ferien. Wir wurden sehr nett und hilfsbereit empfangen, uns wurde sogar extra noch ein kalter Teller bereitgestellt um 22.30 Uhr zum Essen (späte Ankunft). Wir waren in der Vorsaison dort, deshalb noch nicht alles geöffnet, dafür noch nicht so "überfüllt". Rezeption war sehr freundlich und hilfsbereit. Das Zimmer war geräumig und schöner Balkon. Wir hatten sehr ruhiges Zimmer, bequeme Betten, sogar Regendusche. Das Essen war für Buffet gut, immer gute Auswahl. Je nach Wahl leider nur lauwarm oder kalt. Aber Teigwaren wurden immer direkt frisch zubereitet und heiss. Kellner waren freundlich und aufmerksam. Haben sich immer sehr bemüht. Dank Premium Buchung hatten wir reservierten Tisch, was sehr angenehm war. Hotelanlage mit sehr schönem Garten, 3 Pools und Shuttle-Service zum Strand. Eigener grosser Parkplatz, Hotel abgelegen, aber mit Auto idealer Ausgangspunkt für diverse Ausflüge. Nicht 4-Sterne Standard wie bei uns, für uns hat alles gepasst und wir würden Hotel wieder buchen.
Stayed 12 nights in May 2025
Verified review

8/10 Good

Riccardo

Liked: Cleanliness, property conditions & facilities
Tutto molto bello tranquillo e arioso Da migliorare l'organizzazione dei tavoli per la colazione e le cene
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Nunzio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto meraviglioso
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Barbara

Liked: Staff & service
La posizione del condizionatore in camera.
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour.

Le personnel est aux petits soins et très sympa. Bel environnement. Très bonne cuisine et très variée. Seul bémol : le timinng du repas du soir est très serré, pas une minute de plus.
Stayed 11 nights in May 2024
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique

The place was excellent the food was amazing staff was friendly
Stayed 3 nights in Sep 2023
Verified review

4/10 Poor

Marta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
C’è molta disorganizzazione e non sono affatto attenti alle esigenze o problematiche di chi soggiorna, sanno solo dire “mi dispiace ma non possiamo fare nulla”. Per il mio disservizio ho dovuto discutere per 4 giorni senza mollare la presa e poi fortunatamente alla fine della vacanza hanno risolto.. Bisogna passare in reception per qualsiasi cosa e poi ti rimandano ad altri che a loro volta ti rimandano in reception. Per niente ospitali e solari. La struttura è grande e c è varietà di clientela oltre che di tariffe (prevalentemente erano presenti famiglie con bambini piccoli). Il servizio lettini in spiaggia è una tortura, non hai lettini fissi, è una corsa (di 1 km almeno) quotidiana ma la cosa brutta è che non ci sono posti per tutti quindi se ti assenti troppo per fare un bagno o mangiare i bagnini tolgono teli ed oggetti personali (che buttano in un angolo) per cedere il posto ad altri. Scortesia del personale, ad eccezione dei camerieri e dei bagnìni dell area nautica che invece sono gentili e professionali. Nel complesso la struttura è pulita, anche se datata mentre le camere spartane (anche le superior) con pulizia superficiale. Struttura poco sicura, hanno fatto dei furti in alcune stanze. Buona la ristorazione all aretusa. Non si tratta affatto di una struttura a 4 stelle ma secondo me di un villaggio popolare da 3 stelle.
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo servizio, personale gentile e preparato
Stayed 5 nights in Jun 2023
Verified review

4/10 Poor

alessandro

Liked: Cleanliness
Disliked: Amenities
La struttura vanta un mare incredibile un ottimo servizio spiaggia una zona verde molto ben curata. L’organizzazione è a mio avviso disastrosa. Occorre passare dalla reception praticamente per qualunque cosa. La reception che peraltro è sotto dimensionata per il numero di persone che la struttura può contenere e che quindi è sempre molto affollata. I ristoranti interni non hanno neanche l’autonomia per poter accettare una prenotazione o ricevere un pagamento.
Stayed 5 nights in May 2022
Verified review

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On adore ❤️

Vraiment pas déçue. Un soucis de bruit dans la chambre signalé et changement a 23h. Le personnel aux petits soins avec une mention particulière pour Adriano. Un parc botanique fabuleux et piscines sublimes.
Stayed 3 nights in Apr 2022
Verified review

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long-weekend at VOI Arenella Resort

Vi var där precis veckan innan säsongen sätter igång på riktigt och de höll på att förbereda och öppna upp. Trots det var servicen bra, maten fantastisk god och om man bor här är det få saker man kommer sakna.
Stayed 5 nights in Apr 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service
Sconsiglio!
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ci voleva!

E' stata una bellissima vacanza. Il resort è ben gestito, spazi meravigliosi, camere eleganti e spaziose e tanto verde. 2 piscine, una spiaggia e la piattaforma sugli scogli (la mia preferita). Anche la cucina abbastanza buona. Non sono fan dell'all inclusive ma essendo una vacanza di gruppo organizzata avevamo opzionato la formula colazione e cena e molti piatti erano davvero buoni.
Stayed 4 nights in Jun 2021

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