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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Lobby
Dining
Lobby
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, New York State Fairgrounds
    ‪10 min drive‬
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Liverpool

Within a short walk of Hopkins Road County Park, Randolph House Hotel, Trademark Collection by Wyndham is within 2 miles (3 km) of Salt Museum. This 198-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Destiny USA - 4 min drive - 3.4 miles
  • NBT Bank Stadium - 4 min drive - 3.4 miles
  • Armory Square - 7 min drive - 5.8 miles
  • New York State Fairgrounds - 10 min drive - 7.4 miles
  • St. Joseph’s Health Amphitheater at Lakeview - 10 min drive - 9.2 miles

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪Heid's Of Liverpool - ‬2 min drive
  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Francesca's Italian Kitchen - ‬2 min drive
  • ‪The Retreat - ‬3 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and a 24-hour fitness center
Guests of Randolph House Hotel, Trademark Collection by Wyndham enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.
Guests can expect 43-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to November 30 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.00 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

Are free cancellation options available at Randolph House Hotel, Trademark Collection by Wyndham?

Randolph House Hotel, Trademark Collection by Wyndham offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Randolph House Hotel, Trademark Collection by Wyndham?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Randolph House Hotel, Trademark Collection by Wyndham on Sep 30, 2025 start from $71.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Randolph House Hotel, Trademark Collection by Wyndham?

This hotel is located in Liverpool within a short 14-minute walk of Hopkins Road County Park. You'll also find Destiny USA and Onondaga Lake Park within a short drive.

Is there parking available at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Randolph House Hotel, Trademark Collection by Wyndham have a casino at the property?

No, Randolph House Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Randolph House Hotel, Trademark Collection by Wyndham?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from September 24 2025 until November 30 2025 (subject to change).

Is Randolph House Hotel, Trademark Collection by Wyndham good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and free Internet access as well as wedding services.

Does Randolph House Hotel, Trademark Collection by Wyndham have a hot tub?

No, this hotel doesn't have a spa tub.

Does Randolph House Hotel, Trademark Collection by Wyndham feature a restaurant that includes a breakfast menu?

Randolph House Hotel, Trademark Collection by Wyndham offers free buffet breakfast each morning though there is no restaurant.

Will Randolph House Hotel, Trademark Collection by Wyndham allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Randolph House Hotel, Trademark Collection by Wyndham for a fee of USD 25.00 per pet, per day.

Are there connecting rooms at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Randolph House Hotel, Trademark Collection by Wyndham?

The closest major airport to Randolph House Hotel, Trademark Collection by Wyndham is Hancock Intl. Airport (SYR), which is 5.5 mi away (8 minutes by car).

Can I book a room with a balcony at Randolph House Hotel, Trademark Collection by Wyndham?

No, there aren't any guestrooms with balconies at Randolph House Hotel, Trademark Collection by Wyndham.

Does Randolph House Hotel, Trademark Collection by Wyndham offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Randolph House Hotel, Trademark Collection by Wyndham.

Reviews

Randolph House Hotel, Trademark Collection by Wyndham Reviews

6.8

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 277 out of 1059 reviews
Rating 8 - Good. 295 out of 1059 reviews
Rating 6 - Okay. 200 out of 1059 reviews
Rating 4 - Poor. 141 out of 1059 reviews
Rating 2 - Terrible. 146 out of 1059 reviews

Reviews

8/10 Good

sheldon

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Practically the only people there. Staff was helpful when you could find them. I had to walk down my wakeup call request since nobody was there to answer the phone.
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
Paid for 2 queen beds, given 2 full/double beds. Poor WiFi and cell service. Poor breakfast presentation and food supply - not enough for all guests
Stayed 2 nights in Aug 2025

4/10 Poor

John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bath tub was cracked drain was clogged portable AC unit in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

aubri

Stayed 1 night in Jun 2025

10/10 Excellent

Indrani

Stayed 1 night in Aug 2025

6/10 Okay

Barry

Traveled with family
Liked: Cleanliness
Older hotel which needs updating. Close to the Thruway and ample parking on-site
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's beautiful but kind of like not noticing when you pull in, and the AC was very very inefficient, I asked for a fan and I guess it's ok but honestly you should look into fixing the AC to central air or something not the indoor stand-up ones like what's there. Other than that beautiful.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a car show the nights that we stayed. And food trucks. Awesome
Stayed 2 nights in Jul 2025

10/10 Excellent

Likia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

4/10 Poor

Soyika

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Hotel was hard to find even with Google Maps, and condition was a bit rough. Was fine for a one night stay and for the price though.
Stayed 1 night in Jun 2025

10/10 Excellent

Dimas

Stayed 1 night in Jun 2025

2/10 Terrible

Anne Marie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our five-night stay at this facility was a TOTAL disappointment. Shower did not drain, rooms only had portable air conditioners, none of fitness equipment worked, had to have keys reprogrammed every day, room was never cleaned, pool empty and roped off, one ice machine and employee had to access it, wanted extra towels but person at front desk was only employee on duty so we got none until someone else came in....and the list goes on. Worst hotel experience ever! Big negative on our vacation and sorry we wasted the money.
Stayed 5 nights in Jun 2025

2/10 Terrible

Alexander

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Stayed 1 night in Jun 2025

4/10 Poor

Shanell

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property just opened the rooms have not been cleaned for months and the rooms have portable ac in rooms and the hallways there is no ac we food a old pill in bed and also there were dead bugs on the bed.
Stayed 5 nights in Jun 2025

2/10 Terrible

Chris

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no room at all

Well the room was booked! And we got there there wasn’t a room at all! Apparently the hotel never updated its inventory online. To be told you and your friends don’t have a room at 1am and then DRIVE 6 hours back home is just awful
Stayed 1 night in Jun 2025

2/10 Terrible

Vivian

Traveled with family
Liked: Staff & service
Disliked: Amenities
Around 11:30 pm while we were sleeping, two men walked into our room. They had been given a key to our occupied room. It was awful.
Stayed 2 nights in Jun 2025

6/10 Okay

Ranna

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Emily

Disliked: Cleanliness, property conditions & facilities, room comfort
No AC in the room I booked in advance. Had to get a completely different room to hav
Stayed 1 night in Jun 2025

2/10 Terrible

Dakota

Stayed 1 night in Jun 2025

6/10 Okay

Deborah

Traveled with family
Liked: Staff & service
The original ac in the room was replaced by a portable floor unit. The room did have a fridge. The bathroom didn’t have a fan. Tv didn’t work. There was no one on hand to get it working. Room was clean. Beds comfy.
Stayed 1 night in Jun 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities
No air-conditioning, otherwise good.
Stayed 2 nights in May 2025

2/10 Terrible

Adeline

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Reviews are deceiving. You get what you pay for, I switched a reservation to this hotel for price and convenience of location of where I needed to be. Once I checked & got off the elevator for my room. I immediately smelled cigarette smoke in the hallway. The ceilings are low in the hallways fyi tall ppl over 6ft may have to duck in areas The room was clean but outdated. The hallways not updated. No bugs. Newer mattresses. old heating AC unit in the room that remains, but not working. there was a portable AC with a hose to the window. Tho It did keep the room very cold and comfortable not aesthetic looking. I didn’t mind much because we basically only sleeping there .bathroom VERY small . door swings less than an inch from the toilet. Very little counter space small sink. All functional, but not spacious After my 12-year-old son‘s shower, he told me that the water wasNT going down the drain. Front desk took my room number down and was told a few people on the floor have been complaining of the same thing, but never heard from them again. I overheard the staff talking and that the hotel was shut down for two years.We dealt with water not going down in the bath for hours. After that, we made sure to take quick showers for the rest of our stay .Free breakfast is grab and go snacks.large dining room, but no hot food. pool is empty NO WATER IN IT! It says that the hotel is under renovation, but everything is outdated.didn’t see any construction or updating. Better than a motel
Stayed 2 nights in Jun 2025