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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Property amenity
Free daily continental breakfast
Lobby
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪16 min walk‬
  • Place, Sainte Marie among the Iroquois
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Liverpool

Within a short walk of Hopkins Road County Park, Randolph House Hotel, Trademark Collection by Wyndham is within 2 miles (3 km) of Salt Museum. This 198-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Onondaga Lake Park - 15 min walk - 0.8 miles
  • Hopkins Road County Park - 16 min walk - 0.9 miles
  • Lake Onondaga - 16 min walk - 0.9 miles
  • Salt Museum - 20 min walk - 1.1 miles
  • Sainte Marie among the Iroquois - 1 min drive - 0.9 miles

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Francesca's Italian Kitchen - ‬2 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Heid's Of Liverpool - ‬2 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and airport shuttle service
Guests of Randolph House Hotel, Trademark Collection by Wyndham enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.
Guests can expect 43-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 3,147 reviews
$70 nightly
The price is $80
Jan 11 - Jan 12, 2026
Total with taxes and fees
Super 8 by Wyndham Liverpool/Syracuse North Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to March 31 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.00 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available 24 hours) or the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

Are free cancellation options available at Randolph House Hotel, Trademark Collection by Wyndham?

Randolph House Hotel, Trademark Collection by Wyndham offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Randolph House Hotel, Trademark Collection by Wyndham?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at Randolph House Hotel, Trademark Collection by Wyndham on Jan 19, 2026 start from $68.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Randolph House Hotel, Trademark Collection by Wyndham?

This hotel is located in Liverpool within a short 14-minute walk of Hopkins Road County Park. You'll also find Destiny USA and Onondaga Lake Park within a short drive.

Is parking available on site at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Randolph House Hotel, Trademark Collection by Wyndham have a casino at the property?

No, Randolph House Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Randolph House Hotel, Trademark Collection by Wyndham?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from September 24 2025 until March 31 2026 (subject to change).

What will couples enjoy most about a stay at Randolph House Hotel, Trademark Collection by Wyndham?

Couples staying at this hotel will appreciate amenities like a down comforter and free Internet access as well as wedding services.

Does Randolph House Hotel, Trademark Collection by Wyndham have a hot tub?

No, this hotel doesn't have a spa tub.

Does Randolph House Hotel, Trademark Collection by Wyndham feature a restaurant that includes a breakfast menu?

Randolph House Hotel, Trademark Collection by Wyndham offers free continental breakfast each morning though there is no restaurant.

Will Randolph House Hotel, Trademark Collection by Wyndham allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Randolph House Hotel, Trademark Collection by Wyndham for a fee of USD 25.00 per pet, per day.

Are there connecting rooms at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Randolph House Hotel, Trademark Collection by Wyndham?

The closest major airport to Randolph House Hotel, Trademark Collection by Wyndham is Hancock Intl. Airport (SYR), which is 5.5 mi away (8 minutes by car).

Are there rooms with balconies at Randolph House Hotel, Trademark Collection by Wyndham?

No, there aren't any guestrooms with balconies at Randolph House Hotel, Trademark Collection by Wyndham.

Does Randolph House Hotel, Trademark Collection by Wyndham offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Randolph House Hotel, Trademark Collection by Wyndham.

Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

6.6
Rating 10 - Excellent. 247 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 200 out of 1004 reviews
Rating 4 - Poor. 165 out of 1004 reviews
Rating 2 - Terrible. 167 out of 1004 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Willie T

Business traveler, Traveled with family
It was okay
Stayed 1 night in Oct 2025

6/10 Okay

Danesha

Parking was a bit janky but it was fine overall
Stayed 1 night in Oct 2025

10/10 Excellent

Fathi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 1 night in Sep 2025

8/10 Good

Mary

Great room and staff , but shower was cold
Stayed 1 night in Sep 2025

4/10 Poor

RICARDO

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was amazing however the first room they put me in stunk like cigarettes. They tried to accommodate me and put me in another room but that too smelled like cigarettes. Overall I needed a place to sleep for the night and it did the job. Just wish that the cleanliness would have been better.
Stayed 1 night in Sep 2025

2/10 Terrible

Rachel

Stayed 1 night in Sep 2025

6/10 Okay

Atiya

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Daniel, Redondo Beach

Disliked: Cleanliness, staff & service, property conditions & facilities
Uh, do yourself a favor and pass.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and accommodating.
Stayed 2 nights in Sep 2025

6/10 Okay

Rev. Vera, Endwell

Traveled with partner
Disliked: Property conditions & facilities
The bacon and sausage were highly salty. They ran out of orange juice. There was no microwave or ice machine on the floor. No blackout curtains to keep the sunlight out when sleeping.
Stayed 1 night in Sep 2025

6/10 Okay

Ivonne

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not the cleanest and is veryyyy outdated. Carpet was dirty
Stayed 3 nights in Sep 2025

4/10 Poor

Michele A

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice as well as the lobby. However the elevator had a terrible smell and the hallways smelled like mold. The rooms were not overly clean and we had to go to a different floor for ice and then down to desk to get more towels because we only had 2 when we booked for 4. There is no mini fridge, no coffee maker and we had no WiFi. We were not told this ahead of time and when we asked at the desk they said they would be working on the internet over the next few weeks.
Stayed 2 nights in Sep 2025

6/10 Okay

Hayden

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were very friendly but did not have hot water in our room and one morning all breakfast was cold
Stayed 2 nights in Sep 2025

2/10 Terrible

Rosalia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Greg

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Gregory

Traveled with family
Hotel needs major upgrades. Won’t stay again. I want to make sure to give thanks the amazing staff. Front desk and food area. Appreciate them for the great hospitality
Stayed 3 nights in Sep 2025

2/10 Terrible

Beth

Stayed 1 night in Sep 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Safe area, close enough to the University.
Stayed 2 nights in Sep 2025

4/10 Poor

Sean, Long Beach

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So it was a joy to find a place that was clean and not price gouging for parents weekend. That said, it feels like a remodel is kinda underway but they ran out of money. From the portable AC in our room, to the no shower curtain and the WiFi being free but no signal…. But the beds were decent. The rooms were clean enough.
Stayed 2 nights in Sep 2025

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be operational. We were told we would have a renovated room, and while it may have been painted, & possibly had some work done (evidenced by sheetrock dust on surfaces), it certainly was not nearly completed. Sat in the lobby several times during my 2 night stay & the continuous number of complaints coming to the front desk was almost unbelievable. The entire hotel was in poor condition & laden with all different issues (card key doesn’t work, shower leaking, no hot water, no AC available, filthy bathrooms, stained bedding & walls, no one at the front desk, etc.). The hotel was sorely understaffed & the owners should be ashamed at how they are operating it. We will not stay at this or any other Randolph House Hotel, Trademark Collection by Wyndham ever again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sonia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awful. The bed sheet was stained, the toilet is behind the bathroom door and the air conditioner did not work, a portable one was brought in, with the hose stuck in the window. The smoke detector battery was chirping because it was dead. The overall feel of the hotel was old.
Stayed 2 nights in Sep 2025

4/10 Poor

Karel

Traveled with family
Disliked: Property conditions & facilities
No hot water in the morning. Property is run down and needs a major refresh.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Should be shut down to upgrade first
Stayed 2 nights in Sep 2025

2/10 Terrible

Roger

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property ok front desk friendly but a month after stay still trying to get an incorrct charge refunded!!
Stayed 1 night in Aug 2025