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Phoenix International Serviced Apartment

4.5 star property
Luxury aparthotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Phoenix International Serviced Apartment

Exterior
1 bedroom, desk, iron/ironing board, free WiFi
1 bedroom, desk, iron/ironing board, free WiFi
Exterior
1 bedroom, desk, iron/ironing board, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Dryer
  • Washer
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
No. 80 Xingdu Street, Wu Zhong District, Suzhou, Jiangsu, 215000
  • Gate to the East
    ‪13 min walk‬
  • Jinji Lake
    ‪2 min drive‬
  • Humble Administrator's Garden
    ‪5 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪33 min drive‬

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Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • 1184 sq ft
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Suite, 2 Bedrooms

  • 1399 sq ft
  • Sleeps 3
  • 2 King Beds and 1 Large Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 775 sq ft
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Bed Room [Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Bed Room [Clothes Dryer + Private Kitchen]

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Family Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Two-Bedroom Family Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

  • Sleeps 4
  • 1 Queen Bed

View all photos for Light Luxury Audio-Visual Double Bed Room [100-Inch Projectable Screen + Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Light Luxury Audio-Visual Double Bed Room [100-Inch Projectable Screen + Clothes Dryer + Private Kitchen]

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Bed Room [Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Executive Double Bed Room [Clothes Dryer + Private Kitchen]

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Executive Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Two-Bedroom Executive Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Three-Bedroom Two-Bathroom Family Suite [Clothes Dryer + Private Kitchen + Master Bedroom Bathtub + 270° View]

1 bedroom, desk, iron/ironing board, free WiFi

Three-Bedroom Two-Bathroom Family Suite [Clothes Dryer + Private Kitchen + Master Bedroom Bathtub + 270° View]

  • Sleeps 5
  • 1 Twin Bed, 1 Queen Bed and 1 Double Bed

View all photos for Hourly Rate Room

1 bedroom, desk, iron/ironing board, free WiFi

Hourly Rate Room

  • Sleeps 2
  • 1 Queen Bed

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$96 nightly
$102 total
Total includes taxes and fees
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About the neighborhood

Suzhou

Located in Suzhou Industrial Park within a short walk of Gate to the East, Phoenix International Serviced Apartment is within a mile (2 km) of In City Shopping Mall. The 102 rooms at this 4.5-star aparthotel include kitchens, dining areas, and sitting areas.
View more Aparthotels in SuzhouOpens in a new window

What's nearby

  • Gate to the East - 13 min walk - 0.7 miles
  • Jinji Lake - 2 min drive - 1.0 mile
  • Pingjiang Road - 4 min drive - 2.6 miles
  • Humble Administrator's Garden - 5 min drive - 3.1 miles
  • Suzhou Museum - 6 min drive - 3.1 miles

Getting around

  • Xinghai Square Station - 4 min walk
  • Suzhou Railway Station - 19 min drive
  • Wuxi (WUX-Shuofang) - 47 min drive

Restaurants

  • ‪兰巴赫西餐啤酒坊 - ‬1 min walk
  • ‪丰茂盛朝鲜族烤串 - ‬2 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪Wagas - ‬1 min walk
  • ‪猫屎咖啡 - ‬4 min walk

About this property

Phoenix International Serviced Apartment

Luxury aparthotel with a 24-hour fitness center and a 24-hour front desk
Guests staying at Phoenix International Serviced Apartment enjoy a 24-hour gym, free WiFi in public areas, and an ATM. Onsite parking is offered for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage.
Each apartment is air-conditioned and features a kitchen and space to spread out with a separate bedroom, a dining area, and a sitting area. Guests can expect to find free WiFi and a 32-inch LCD TV with cable channels. The bathroom offers hair dryers, free toiletries, and slippers. Other standard amenities include a washer/dryer, an electric kettle, and free bottled water.
Recreational amenities at the aparthotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (surcharge)

Kitchen

  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 102 units
  • Built in 2017
  • Electric car charging station

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: CNY 500.0 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Alipay and WeChat Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Mobile payment options include: Alipay and WeChat Pay.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Phoenix Serviced Suzhou
Phoenix International Serviced Apartment Suzhou
Phoenix International Serviced Apartment Aparthotel
Phoenix International Serviced Apartment Aparthotel Suzhou

Frequently asked questions

Is a free cancellation option available at Phoenix International Serviced Apartment?

Phoenix International Serviced Apartment offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What can I see around Phoenix International Serviced Apartment?

This aparthotel is situated in Suzhou Industrial Park within a short 18-minute walk of In City Shopping Mall and also 20 minutes on foot from Jinji Lake. You'll also find Suzhou Center and Guanqian Street within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is available for a surcharge. Electric car charging is also available for guests.

Does Phoenix International Serviced Apartment have a casino on the premises?

No, Phoenix International Serviced Apartment doesn't have a casino.

Will I find an indoor pool at Phoenix International Serviced Apartment?

No, there is no indoor pool at this aparthotel.

Is Phoenix International Serviced Apartment good for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchen and slippers as well as a 24-hour fitness facility.

Are there hot tubs at Phoenix International Serviced Apartment?

No, this aparthotel doesn't have a spa tub.

Does Phoenix International Serviced Apartment have a restaurant with a breakfast menu?

No, Phoenix International Serviced Apartment doesn't have a restaurant that serves breakfast.

Will Phoenix International Serviced Apartment allow pets to stay free of charge?

No, pets aren't allowed at Phoenix International Serviced Apartment.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Phoenix International Serviced Apartment?

The closest major airport to Phoenix International Serviced Apartment is Wuxi (WUX-Shuofang), which is 28.1 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Phoenix International Serviced Apartment?

No, there aren't any apartments with balconies at Phoenix International Serviced Apartment.

Phoenix International Serviced Apartment Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, great location

This property has a fantastic location and the amenities are very nice.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

호텔이라고 생각안하고 그냥 빈 작은 아파트라고 생각하면....

다른 평에도 있었지만 일반적인 호텔이라고 생각하면 안됨. 우선 호텔 찾기가 어려움. 일반 사람들이 거주하는 아파트의 몇개층을 이용하는 것으로 보이며 입구도 동일함. 입구들어가면 왼쪽에 일반 평상복을 입은 여성들이 작은 카운터놓고 앉아있슴. 그게 프론트데스크이고 여권주고 확인되면 방키 케이스도 없이 그냥 줌.견줄지에 방번호 볼펜으로 적혀있슴. 객실은 그냥 일반 작은 아파트로 방안에 전자렌지 ,IH 있으나 그릇 기타 아무것도 없슴. TV방송은 중국것만 나옴. 다행히도 샴푸 칫솔등은 불만없슴. 타올도 .... 난방은 잘 모르겠슴. 조절안됨. 지하철역에서 걸어서 이동 가능하며 그 건물에 스타벅스도 있고 편의점도 있고 주변 환경은 별로 나쁘지 않음. 딱 그정도임. 그냥 청소해주는 빈 아파트...가격이 싸다면 잠만자는거라면 뭐 별로 나쁘지는 않음. 아주 청결은 기대하면 안됨
Stayed 3 nights in Nov 2017

4/10 Poor

Avi

Disliked: Cleanliness, property conditions & facilities, room comfort

THIS IS NOT A PLACE FOR TOURISTS

This is not a place for tourists. The building location is far from any tourist attraction. The reception is occupied 24/7, but it is not really a reception, as it is not really a hotel. Nobody speaks English, they cannot assist with a map of the area (they simply do not have one), or any other service that is common in every hotel. The AC did not work at the room and when we inquired, we've been told that the whole building is working on one system and at this time, it is only on heating!!! and you cannot change that at the room. They were kind enough to bring a fan to our room, but still.... The room was not cleaned until late afternoon and even that was more or less changing towels and toilet paper. We would not recommend this place if you are a tourist.
Stayed 3 nights in Oct 2017