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M Social Hotel Suzhou

5.0 star property
Luxury hotel with a full-service spa connected to the convention center in Suzhou
VIP Access

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Photo gallery for M Social Hotel Suzhou

In-room safe, individually decorated, desk, laptop workspace
Property entrance
Indoor pool
Lobby
In-room safe, individually decorated, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
HLCC, Tower 4, No.788 Zhongyuan Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215000
  • Place, Jinji Lake
    ‪6 min drive‬
  • Place, Yuanrong Times Square
    ‪7 min drive‬
  • Place, Suzhou International Expo Center
    ‪7 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Social King Room

Social King Room | In-room safe, individually decorated, desk, laptop workspace

Social King Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Social Twin Room

Social Twin Room | View from room

Social Twin Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Social Lake Twin Room

View from room

Social Lake Twin Room

  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Social Lake King Room

Social Lake King Room | In-room safe, individually decorated, desk, laptop workspace

Social Lake King Room

  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Lake Room

View from room

Signature Lake Room

  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Stylish Suite

Stylish Suite | View from room

Stylish Suite

  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Magnificent)

Suite (Magnificent) | View from room

Suite (Magnificent)

  • 635 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Suzhou

Located in Suzhou Industrial Park, M Social Hotel Suzhou is within a 10-minute drive of Suzhou Ferris Wheel and Suzhou International Expo Center. This 5-star hotel has 294 guestrooms and offers a full-service spa, an indoor pool, and a gym. It's centrally located in Suzhou, connected to the convention center,5 mi (8 km) from Jinji Lake, and also 5.2 mi (8.3 km) from Yuanrong Times Square.

What's nearby

  • Jinji Lake - 6 min drive - 3.8 miles
  • Yuanrong Times Square - 7 min drive - 4.2 miles
  • Suzhou International Expo Center - 7 min drive - 4.4 miles
  • Suzhou Culture and Arts Center - 7 min drive - 4.5 miles
  • Yangcheng Lake - 8 min drive - 5.9 miles

Getting around

  • Zhongnan Jie Station - 4 min drive
  • Suzhou North Railway Station - 26 min drive
  • Wuxi (WUX-Shuofang) - 55 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪农乐园 - ‬4 min drive
  • ‪禧福禄 - ‬4 min drive
  • ‪星巴克 - ‬4 min drive
  • ‪SUBWAY 赛百味 - ‬3 min drive

About this property

M Social Hotel Suzhou

Luxury hotel with a full-service spa connected to the convention center in Suzhou
Built in 2023, the brand new M Social Hotel Suzhou features a full-service spa, an indoor pool, and a gym. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
40-inch TVs come with cable channels. Bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Electric kettles, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 140.80 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 7 meeting rooms

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 37 floors
  • Banquet hall
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children aged 6 to 11 years when sharing existing bedding with their parent. Breakfast fees are collected at the property.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 288 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 140.8 per person
  • Rollaway bed fee: CNY 288 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

M Social Hotel Suzhou Hotel
M Social Hotel Suzhou Suzhou
M Social Hotel Suzhou Hotel Suzhou

Frequently asked questions

Are free cancellation options available at M Social Hotel Suzhou?

M Social Hotel Suzhou provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do around M Social Hotel Suzhou?

This hotel is situated in Suzhou Industrial Park, close to Yuanrong Times Square, Suzhou Culture and Arts Center, and Jinji Lake. Suzhou Ferris Wheel is also within a driving distance of 4.5 mi.

Is parking available on site at M Social Hotel Suzhou?

Yes, there is electric car charging available.

Is there a spa available at M Social Hotel Suzhou?

There is a full-service spa available for guests to enjoy and services include massages.

Does M Social Hotel Suzhou include a casino on the premises?

No, M Social Hotel Suzhou doesn't have a casino.

Is there an indoor pool at M Social Hotel Suzhou?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What do couples enjoy most about M Social Hotel Suzhou?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does M Social Hotel Suzhou have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does M Social Hotel Suzhou have a restaurant with a breakfast menu?

Yes, M Social Hotel Suzhou serves buffet breakfast each morning for a surcharge from its restaurant.

Does M Social Hotel Suzhou allow pets to stay free of charge?

No, pets and service animals aren't allowed at M Social Hotel Suzhou.

Are there connecting rooms at M Social Hotel Suzhou?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from M Social Hotel Suzhou?

The closest major airport to M Social Hotel Suzhou is Wuxi (WUX-Shuofang), which is about 23.4 mi away.

Are there rooms with balconies at M Social Hotel Suzhou?

No, there aren't any guestrooms with balconies at M Social Hotel Suzhou.

M Social Hotel Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Aug 2025

8/10 Good

Leo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Leo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's good experience

checking experience was quick and friendly
Stayed 2 nights in Oct 2023

10/10 Excellent

Hyungseok

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room & breakfast with reasonable price
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Staff is friendly and can speak English, room is clean and modern. Very close to nice restaurants and attractions also is always a bonus
Stayed 3 nights in Apr 2025

10/10 Excellent

Tsz Ho, KLN

Stayed 2 nights in Dec 2024

10/10 Excellent

seungwon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean and room coffee also very good
Stayed 2 nights in Jun 2023