Hyatt Regency Suzhou

5.0 star property
Luxury hotel with 3 restaurants and bars

Choose dates to view prices

Photo gallery for Hyatt Regency Suzhou

Indoor pool
Reception hall
Regency Suite King | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
88 Huachi Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215000
  • Suzhou International Expo Center
    ‪4 min walk‬
  • Suzhou Culture and Arts Center
    ‪9 min walk‬
  • Jinji Lake
    ‪10 min walk‬
  • Wuxi (WUX-Shuofang)
    ‪36 min drive‬

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Room options

Club Twin

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Regency View Room Twin

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Regency Club View Room King

  • Lake view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Regency Club View Room Twin

  • Lake view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Club King

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Regency View Room King

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Regency Suite King

  • 968 sq ft
  • Sleeps 3
  • 1 King Bed

Regency Room King

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Regency Room Twin

  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Regency Suite Twin

  • 969 sq ft
  • Sleeps 3
  • 2 Twin Beds

Regency Executive Suite

  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

Diplomat Suite

  • 1335 sq ft
  • Sleeps 3
  • 1 King Bed

Club King

  • Sleeps 2
  • 1 Queen Bed

City Deluxe Room - Night View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Regency Suite Twin

  • Sleeps 2
  • 2 Twin Beds

Ultraman Themed Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

Regency King Room

  • Sleeps 2
  • 1 Queen Bed

Family Friendly Suite

  • Sleeps 2
  • 1 Queen Bed

Guestroom - With Jinji Lake View (KING Bed)

  • Sleeps 2
  • 1 Queen Bed

Hyatt Scenic Twin Room Jinji Lake View

  • Sleeps 2
  • 2 Twin Beds

Regency Twin Room

  • Sleeps 2
  • 2 Twin Beds

2-Bedroom Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Premier Queen Room

  • Sleeps 2
  • 1 Queen Bed

Suite Jinji Lake View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Hyatt Family Deluxe Room

  • Sleeps 3
  • 1 Queen Bed

Regency Suite King

  • Sleeps 2
  • 1 Queen Bed

Regency Executive Suite King

  • Sleeps 2
  • 1 Queen Bed

Egyptian Cute Gods Theme Suite

  • Sleeps 2
  • 1 Queen Bed

Club Twin

  • Sleeps 2
  • 2 Twin Beds

Ultraman Theme Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

Guestroom

  • Sleeps 2
  • 1 Queen Bed

B.Duck Themed Suite

  • Sleeps 2
  • 1 Queen Bed

Guestroom - With Jinji Lake View (Twin Bed)

  • Sleeps 2
  • 1 Queen Bed

Guestroom - With Jinji Lake View (two Beds)

  • Sleeps 2
  • 2 Twin Beds

Guestroom (Pets Allowed)

  • Sleeps 2
  • 1 Queen Bed

Connecting Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Suzhou

Located in Suzhou Industrial Park, Hyatt Regency Suzhou is within a 10-minute stroll of sights such as Yuanrong Times Square and Suzhou International Expo Center. This 355-room, 5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Suzhou International Expo Center - 4 min walk - 0.3 miles
  • Yuanrong Times Square - 6 min walk - 0.4 miles
  • Suzhou Culture and Arts Center - 9 min walk - 0.5 miles
  • Jinji Lake - 10 min walk - 0.5 miles
  • Gate to the East - 5 min drive - 3.0 miles

Getting around

  • Shidaiguangchang Station - 3 min walk
  • Suzhou Railway Station - 20 min drive
  • Hongqiao International Airport (SHA) - 69 min drive

Restaurants

  • ‪Two Birds One Stone - ‬3 min walk
  • ‪Olive tree - ‬16 min walk
  • ‪Lizarran - ‬8 min walk
  • ‪Caffè Florian Cafeteria - ‬9 min walk
  • ‪RONG Vietnamese Cuisine - ‬4 min walk

About this property

Hyatt Regency Suzhou

Luxury hotel with 3 restaurants and bars
At Hyatt Regency Suzhou, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a computer station.
Guests can enjoy free WiFi and TVs. Bathrooms offer designer toiletries, bathrobes, and slippers. IPod docks, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including reflexology.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 178 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Hua Chi 88
  • Market Cafe
  • Tea House
  • The Atrium
  • The Fireplace

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18,292 square feet of conference space
  • Computer station
  • Meeting room

Spa

  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 178 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Hotel Suzhou
Hyatt Regency Suzhou
Hyatt Suzhou
Suzhou Hyatt
Suzhou Hyatt Regency
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Suzhou
Hyatt Regency Suzhou Hotel Suzhou

Frequently asked questions

Are free cancellation options available at Hyatt Regency Suzhou?

Hyatt Regency Suzhou offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Suzhou?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Suzhou on Jun 11, 2025 start from $83.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hyatt Regency Suzhou?

This hotel is situated in Suzhou Industrial Park within a 10-minute walk of Suzhou Culture and Arts Center and Yuanrong Times Square. You'll also find Jinji Lake and Suzhou Ferris Wheel less than a mile away.

Will I be able to park at Hyatt Regency Suzhou?

No, there isn't parking available at the hotel.

Is a spa located at Hyatt Regency Suzhou?

Spa services at the hotel include detox wraps, reflexology, and massages.

Does Hyatt Regency Suzhou feature a casino at the property?

No, Hyatt Regency Suzhou doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Suzhou?

Yes, this hotel has an indoor pool.

Is Hyatt Regency Suzhou good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 3 restaurants.

Are there hot tubs at Hyatt Regency Suzhou?

No, but guests can enjoy a steam room at this hotel.

Does Hyatt Regency Suzhou have a restaurant with a breakfast menu?

Yes, Hyatt Regency Suzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hyatt Regency Suzhou allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hyatt Regency Suzhou.

Does Hyatt Regency Suzhou have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hyatt Regency Suzhou?

The closest major airport to Hyatt Regency Suzhou is Wuxi (WUX-Shuofang), which is 28.3 mi away (48 minutes by car).

Can I book a room with a balcony at Hyatt Regency Suzhou?

No, at Hyatt Regency Suzhou, there aren't any guestrooms that list a balcony.

Does Hyatt Regency Suzhou have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hyatt Regency Suzhou.

Hyatt Regency Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 132 reviews
Rating 8 - Good. 40 out of 132 reviews
Rating 6 - Okay. 6 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 0 out of 132 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wei, Lake Forest

Stayed 1 night in Feb 2025

10/10 Excellent

Chang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very professional staff, quiet and clean. Good service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star 👍

Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Stayed 10 nights in Jan 2024

8/10 Good

Yin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

8/10 Good

Lina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern hotel, well located

Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Room
Breakfast
Stayed 8 nights in Oct 2023

8/10 Good

Ryutaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Charlie

Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always.
Stayed 13 nights in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always choose Hyatt

Great as always.
Stayed 15 nights in Dec 2020

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

YIJUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Yuyu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

jen, Eugene OR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Stayed 1 night in Apr 2019

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Sidong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great and it seems that the goal of this hotel is to make customers happy. Just wish it can improve the food variety and quality in lounge. We are very satisfied with the overall experience in stay and will come back again.
Stayed 1 night in Jan 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing getaway

My husband and I stayed for 2 nights for our wedding anniversary. We were thoroughly looked after by the staff particularly by Dany. She even organised a surprise decoration in our room. Very comfortable, great service and wonderful staff. Thank you!
Stayed 2 nights in Jan 2019

10/10 Excellent

William, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff and great room.

Awesome hotel, close to the train station. The staff was really helpful and warm as well. The hotel feels like it's higher than just regency hyatt, pretty close to grand hyatt.
Stayed 1 night in Oct 2018