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Four Points by Sheraton Suzhou

4.0 star property
Lakefront hotel with 2 restaurants and a marina

Choose dates to view prices

Photo gallery for Four Points by Sheraton Suzhou

Aerial view
Lobby
Executive Suite, 1 Bedroom | Minibar, in-room safe, individually furnished, desk
Lobby lounge
Executive Suite, 1 Bedroom | Minibar, in-room safe, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
No. 8 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215123
  • Dushu Lake
    ‪1 min walk‬
  • Jinji Lake
    ‪5 min drive‬
  • Suzhou International Expo Center
    ‪8 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪53 min drive‬

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Room options

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Minibar, in-room safe, individually furnished, desk

Presidential Suite, 1 Bedroom

  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed, View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, individually furnished, desk

Executive Suite, 1 Bedroom

  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Minibar, in-room safe, individually furnished, desk

Suite, 1 Bedroom, View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, City View

Minibar, in-room safe, individually furnished, desk

Premium Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, 2 Double Beds, Partial Lake View

Minibar, in-room safe, individually furnished, desk

Premium Twin Room, 2 Double Beds, Partial Lake View

  • Partial lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Partial Lake View

Minibar, in-room safe, individually furnished, desk

Premium Room, 1 King Bed, Partial Lake View

  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Minibar, in-room safe, individually furnished, desk

Twin Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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View from property

Renaissance Suzhou Hotel

Suzhou Industrial Park
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 198 reviews
The price is $100
$95 nightly
$100 total
Total includes taxes and fees
Jun 2 - Jun 3
Renaissance Suzhou Hotel

About the neighborhood

Suzhou

Located in Suzhou Industrial Park, Four Points by Sheraton Suzhou is adjacent to Dushu Lake and within a few miles (5 km) of Jinji Lake. This 280-room, 4-star hotel has private in-room pools along with 2 restaurants and a marina.

What's nearby

  • Dushu Lake - 1 min walk - 0.1 miles
  • Jinji Lake - 5 min drive - 3.2 miles
  • Suzhou International Expo Center - 8 min drive - 5.2 miles
  • Gate to the East - 11 min drive - 7.3 miles
  • Humble Administrator's Garden - 14 min drive - 10.1 miles

Getting around

  • Yueliangwan Station - 3 min walk
  • Suzhou Railway Station - 29 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 107 min drive

Restaurants

  • ‪Emmett.艾美餐厅 - ‬8 min walk
  • ‪江南食单 - ‬1 min drive
  • ‪玉榕轩 - ‬6 min walk
  • ‪星巴克 - ‬15 min walk
  • ‪独墅湖基督教堂 - ‬10 min walk

About this property

Four Points by Sheraton Suzhou

Lakefront hotel with 2 restaurants and a marina
At Four Points by Sheraton Suzhou, guests enjoy a marina, an indoor pool, and a children's pool. If you decide to drive, there's free valet parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a gym, a sauna, and free WiFi in public areas.
40-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other amenities include private pools, fireplaces, and minibars. Housekeeping is available on request.
A marina and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Similar properties

Front of property

Courtyard by Marriott Suzhou

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 200 reviews
$82 nightly
The price is $87
May 25 - May 26
Total includes taxes and fees
Courtyard by Marriott Suzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • China Spice
  • The Eatery
  • The Lobby Lounge

Things to do

  • Children's club
  • Children's pool
  • Health club
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Private plunge pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19,368 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Marina
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 290.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 290.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Sheraton Hotel Suzhou
Four Points Sheraton Suzhou
Four Points Suzhou
Sheraton Four Points Suzhou
Sheraton Suzhou
Suzhou Four Points Sheraton
Suzhou Sheraton
Four Points Sheraton Suzhou Hotel
Four Points by Sheraton Suzhou Hotel
Four Points by Sheraton Suzhou Suzhou
Four Points by Sheraton Suzhou Hotel Suzhou

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Suzhou?

Four Points by Sheraton Suzhou offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton Suzhou?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Suzhou on May 30, 2025 start from $66.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Four Points by Sheraton Suzhou?

This hotel is situated in Suzhou Industrial Park, just steps from Dushu Lake. You'll also find Jinji Lake and Suzhou Ferris Wheel within a short drive.

Is parking available on site at Four Points by Sheraton Suzhou?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Four Points by Sheraton Suzhou have a casino on the premises?

No, Four Points by Sheraton Suzhou doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Suzhou?

Yes, this hotel has an indoor pool.

Is Four Points by Sheraton Suzhou good for couples?

At this lakeside hotel, there are many amenities for couples, including a private pool and a fireplace in each guestroom with some featuring lake views.

Are there hot tubs at Four Points by Sheraton Suzhou?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Four Points by Sheraton Suzhou have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Suzhou has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Four Points by Sheraton Suzhou allow pets to stay for free?

No, pets aren't allowed at Four Points by Sheraton Suzhou though service animals are welcome.

Does Four Points by Sheraton Suzhou have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Four Points by Sheraton Suzhou?

The closest major airport to Four Points by Sheraton Suzhou is Wuxi (WUX-Shuofang), which is about 23.7 mi away.

Are there rooms with balconies at Four Points by Sheraton Suzhou?

No, at Four Points by Sheraton Suzhou, there aren't any guestrooms that list a balcony.

Does Four Points by Sheraton Suzhou offer wedding services?

There are wedding services available at Four Points by Sheraton Suzhou if that's in your vacation plans.

Four Points by Sheraton Suzhou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 79 reviews
Rating 8 - Good. 33 out of 79 reviews
Rating 6 - Okay. 12 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

10/10 Excellent

Bing Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ching Fong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

HEE SENG

Stayed 4 nights in Oct 2019

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

Pleasant stay.
Stayed 4 nights in Sep 2019

10/10 Excellent

Dove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clothesline is a good, but better on the wall equiped with more hangers for washed clothes.
Stayed 2 nights in Jul 2019

10/10 Excellent

Dove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good parking, quiet, good staff at receiption, walking around is a nice experience.
Stayed 1 night in Jul 2019

8/10 Good

Li-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.
Stayed 2 nights in Apr 2019

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Nick, New York City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was awesome here. This was my first time in China and had no idea what to expect. This hotel was a great stay. Great room, good price, helpful front desk. Only thing I didn't like was this hotel is in an industrial park on the other side of a large bay from Suzhou city. This was fine for me as I was attending a conference in the industrial park, but it was a little out of the way for sightseeing in Suzhou. However, taxis are so cheap that it still was only about $5 US to get to and from the hotel to suzhou city. Overall I HIGHLY recommend this hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Very convenient to subway. Friendly and helpful staff. Have stayed here numerous times and i am never disappointed.
Stayed 2 nights in Mar 2019

6/10 Okay

watson

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2019

8/10 Good

tayyyaba

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, poor internet service

The hotel is clean but the internet service is really poor. It was hard to get internet service consistently for more than 15 minutes.
Stayed 2 nights in Feb 2019

8/10 Good

Samir Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel. close to subway station. friendly staff. good buffet.
Stayed 3 nights in Feb 2018

8/10 Good

YFY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel for doing local business

Nice business hotel. 45 min to city center on the metro. Conveniently located next to a metro stop in the industrial park. The bed is quite firm and the breakfast buffet while large has mediocre quality

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Business trip in Suzhou

It's in a industrial area of the city. Not much around. The staff is helpful, but the beds are hard. Paid for a non smoking room but the smoke from the room next door comes into my room through the vents.

6/10 Okay

Arunima

Liked: Cleanliness, property conditions & facilities

Nice and clean place to stay

Spacious and clean rooms with nice bathrooms

10/10 Excellent

Edward, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish I could have stayed longer.

I am a business traveler that stays in hotels about 125 nights a year. This property is beautiful, comfortable, and in a great location. The rooms are big, clean, comfortable. One down side: DO NOT ORDER THE PIZZA. It is awful. Unfortunately, I was in the hotel for only about 9 hours. I really wish I could have stayed longer.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it

Nice Hotel

8/10 Good

Lingjia, Angers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Lake view room is good, however there are also street view room, not recommend it at all.