6/10 Okay
Michael M.
Jul 5, 2025
Could have been better
There were a few things that made us unhappy with our stay. First, when we checked in at 4:30pm the house was 84 degrees downstairs and 87 degrees upstairs. Obviously that’s unacceptable when you pay that much to stay somewhere. There were two infants 10 months and under staying with us and it was 81 degrees in their room when we were putting them to bed. The house is managed by a property manager (Vacasa). They were quick to message me back, but they didn’t seem empathetic at all. Their recommendation was “to set the thermostat to the desired temperature and wait for it to cool the house” lol. By the next morning, the house had cooled to 70 degrees and there were no more issues with that. Next, one of the sliding doors in the kitchen had recently been shattered by a wayward golf ball. The glass had been replaced but there was no door handle on the door leaving us unable to lock the door. This is an obvious safety hazard for several reasons. We were able to find some random poles in the garage to Jimmy the door were it wouldn’t open. There was also a few small pieces of glass left behind on the hardwood floor in the kitchen. My wife stepped on a piece, luckily it didn’t cut her foot. This was very concerning with infants crawling around. Lastly, the master bedroom had a very strong cheap cologne smell that would just about take your breath away. Luckily it was localized to that room only. The house really is beautiful, just needs better upkeep.
Michael M.
Stayed 4 nights in Jun 2025