The Highland Hotel by Compass Hospitality

3.0 star property
Hotel in Strathpeffer with a restaurant and a bar

Choose dates to view prices

Photo gallery for The Highland Hotel by Compass Hospitality

Front of property
Superior Twin Room | Desk, iron/ironing board, bed sheets
Lounge
Bar (on property)
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Strathpeffer Pavilion
    ‪3 min walk‬
  • Castle Leod
    ‪5 min drive‬
  • Falls of Rogie
    ‪8 min drive‬
  • Inverness (INV)
    ‪39 min drive‬

Room options

Family Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room

7.2 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 Double Bed

Twin Room with Scenic View

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Twin Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

Single Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

Double Room with Scenic View

7.8 out of 10
Good
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Strathpeffer

The Highland Hotel by Compass Hospitality places you next to Upper Pump Room and within a 5-minute walk of Strathpeffer Pavilion. This 131-room, 3-star hotel has a restaurant and a bar/lounge, along with free self parking.

What's nearby

  • Strathpeffer Pavilion - 3 min walk - 0.2 miles
  • Strathpeffer Pump Room - 9 min walk - 0.5 miles
  • Castle Leod - 5 min drive - 1.8 miles
  • Falls of Rogie - 8 min drive - 3.8 miles
  • Inverness Castle - 30 min drive - 22.7 miles

Getting around

  • Dingwall Station - 8 min drive
  • Inverness (INV) - 32 min drive

Restaurants

  • ‪Ord Arms Hotel Bar - ‬13 min drive
  • ‪Glen Ord Distillery, Visitor Centre & Whisky Shop - ‬11 min drive
  • ‪Batty’s Baps - ‬8 min drive
  • ‪Cookies chinese - ‬8 min drive
  • ‪Strathpeffer Old Station - ‬10 min walk

About this property

The Highland Hotel by Compass Hospitality

Hotel in Strathpeffer with a restaurant and a bar
Guests staying at The Highland Hotel by Compass Hospitality enjoy free WiFi in public areas, a terrace, and a ballroom. There's free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This hotel also has a garden.
TVs come with cable channels. Coffee makers, hair dryers, and phones are also standard.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 4:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12.0 for adults and GBP 6.0 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

Frequently asked questions

Is free cancellation available at The Highland Hotel by Compass Hospitality?

The Highland Hotel by Compass Hospitality provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see around The Highland Hotel by Compass Hospitality?

This hotel in Strathpeffer is within a 10-minute walk of Upper Pump Room and Eagle Stone. You'll also find Strathpeffer Pump Room and Blackmuir Wood less than a mile away.

Is there parking available at The Highland Hotel by Compass Hospitality?

Yes, self parking is offered for free at the hotel.

Does The Highland Hotel by Compass Hospitality have a casino at the property?

No, The Highland Hotel by Compass Hospitality doesn't have a casino.

Is there an indoor pool at The Highland Hotel by Compass Hospitality?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Highland Hotel by Compass Hospitality?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include mountain views.

Are there hot tubs at The Highland Hotel by Compass Hospitality?

No, there isn't a spa tub at this hotel.

Does The Highland Hotel by Compass Hospitality have a restaurant with a breakfast menu?

Yes, The Highland Hotel by Compass Hospitality serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Highland Hotel by Compass Hospitality allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Highland Hotel by Compass Hospitality for a fee of GBP 10 per pet, per night.

Does The Highland Hotel by Compass Hospitality have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Highland Hotel by Compass Hospitality?

The closest major airport to The Highland Hotel by Compass Hospitality is Inverness (INV), which is 26.8 mi away (32 minutes by car).

Are there rooms with balconies at The Highland Hotel by Compass Hospitality?

No, you won't find guestrooms with balconies at The Highland Hotel by Compass Hospitality.

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 173 out of 577 reviews
Rating 8 - Good. 208 out of 577 reviews
Rating 6 - Okay. 107 out of 577 reviews
Rating 4 - Poor. 60 out of 577 reviews
Rating 2 - Terrible. 29 out of 577 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very friendly and helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Highly recommended.
Stayed 1 night in Jun 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve had multiple stays here and it’s clean, welcoming and quiet, with good parking and comfortable rooms. Dining available onsite or nearby. Tour buses call in the summer but visitors are mainly elderly and calm. There’s sometimes hoochter-teuchtar or country and western music on in the foyer in the evening but if that’s not your thing, you can retreat to the quiet of your room or have a peaceful stroll in the village. Reasonably priced.
Stayed 1 night in Jun 2025

4/10 Poor

Jayne

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
With a very grand facade, this is a beautiful building in a lovely location. Handy for an overnighter on our way to catch the ferry to Ullapool the next morning. The staff were also great. However, our room was awful. We had a laugh about it as it was only for a night, but it was pretty grim. The walls were absolutely filthy, the window frame black with mould, the bathroom, while actually looking quite new and having all the mod cons, appeared neglected with the tiles in the shower showing signs of mould and the showerhead needing a good clean. The hairdryer was a real relic! As I say, fine for a night but don't expect anything more than you would find in a hostel. Also, to mention - the walls are paper thin. Could hear the people talking in the next room until about 4 in the morning. Could do with some serious investment and upgrading (even a lick of paint!) and it would be AMAZING! (Breakfast was good.)
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and unique hotel with a lot of charm and history. Staff are very friendly and helpful. The town of Strathpeffer is beautiful, quaint and peaceful. I am so glad I stayed here rather than in a bigger city like Inverness. Some of the interiors are a bit outdated, so if you are looking for something super modern and high tech, this may not be for you.
Stayed 5 nights in May 2025

6/10 Okay

Todd

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were amazing and made the stay a plus, especially the food and beverage manager. Room was clean, but a few draw backs were the tv which was the size of a computer screen and the one tiny window about 1 foot in width that only opened 3 inches was a negative. Was a little warm and dark because of this. If you get this type of room consider asking for an upgrade. Breakfast was a bargain and definately worth it. Had a concern that for some reason, the wifi in this hotel wouldn't allow us to us LGBTQ apps which made us feel they were blocked which made us wonder if the community and or owner are extremely conservative which made us feel uncomfortable. Apps worked in every other part of town and all over Scotland except the hotel wifi.
Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not as helpful or friendly as other hotels we stayed in during our trip to Scotland. When I notified the front desk that we had no TV remote in our room their response to correct the issue was none existent. The only elevator was not working during our stay which made moving luggage difficult to the second floor. Not many food options to choose from in the small town center.
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found it to be quite charming and relaxing. The only negative is their restaurant can't handle the number of guests the hotel can accommodate. We had to walk down the street and pick up Chinese food. That made the experience less than perfect
Stayed 1 night in Jun 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highlander

A very good mid-range hotel with adequate parking, comfortable, quiet rooms and friendly, helpful staff. If looking for an evening meal, book ahead. There are busloads of visitors at this time of year, and management seem to have difficulty fitting in one extra traveller at teatime.
Stayed 1 night in Jun 2025

8/10 Good

Stefanie

Traveled with family
Liked: Cleanliness, amenities
The hotel had a nice atmosphere and friendly staff, although everybody seemed overwhelmed with a local event that night. We stayed for 2 nights, and it would have been nice if room service had cleaned up our overflowing waste bin as well as some used plates and glasses after the first night. The building itself needed some work in the upper floors. We looked over a rotting terrace/roof to the terrace on the ground floor. The carpet in our room needed replacement. But the room and bathroom were clean and spacious. I would likely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is old it is well kept…only issue was the walls were very thin and both nights I had a loud snoring person next door that kept me awake.
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Not worth the money

Hotel is very dated although the bedroom was ok. The lift only worked when it felt like it. The staff were few and far between and juggling different jobs. I asked if they were short staffed and was told it was like that all the time. The menu and food was the worst. Breakfast was a buffet which wasn't restocked when it ran out. Plates were a mystery. My husband had to have his food on a side plate, making several trips and the man at the next table had his porridge on a side plate because that was all that was available. Dinner menu was very limited and the food was very badly presented and poor quality. Definitely not value for money
Stayed 2 nights in May 2025

10/10 Excellent

Douglas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Darren

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and beat up.
Stayed 3 nights in May 2025

6/10 Okay

Patricia

Liked: Room comfort

Almost good

Room was a bit of a mixture. New furniture and a comfortable clean bed. However it could really do with a paint and the window frames were dirty and peeling. Bathroom could have been cleaner and there was dirty soap left on the shower tray. Shour had no curtain or screen when we arrived although we eventually got on on our second day .Used pillow in the wardrobe so we had to ask for a clean pillow slip. The staff were lovely and the breakfast was good. A little investment in cleaning and paint would make all the difference
Stayed 1 night in May 2025

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel doing a good job with coach parties making it busy
Stayed 1 night in May 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

The hotel is grand and getting on in years now. For instance the lift is ancient/quaint. However the room was very clean and comfortable. The hotel appeared to cater for a number of large coach parties so if you came down for breakfast at the wrong time the dining room was mobbed and you sometimes had to wait for some items. The staff were very pleasant and hard working and on occasion trying to keep up with the rush. Having said that overall we really enjoyed our stay. The hotel/Strathpeffer is very well situated for access to both the east and west coasts of the NC500 which is why we spend 2 nights here on the way out and one on the way back. A short drive to (maybe) see the dolphins at Chanonry Point and just 10 minutes to the Rogie Falls in the other direction.
Rogie Falls
Chanonry Point
Stayed 1 night in May 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff

Was upgraded following an issue with the toilet. The staff were lovely and very helpful. Breakfast was really good.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely be back

Had a great 1 night stay. Have stayed here a few times before but this was the nicest room. Had recently been done up with new carpet. Wasn’t the biggest room but was lovely. Lovely little town. Didn’t have breakfast this time. Will definitely be back. Staff friendly.
Stayed 1 night in May 2025

8/10 Good

Darron

Liked: Cleanliness, staff & service, room comfort

Good place to stay overnight

Property needed some investment. Staff were excellent. Meal was good. Would have liked a little more choice for evening meal. Generally good value a pleasant stay
Stayed 1 night in May 2025

4/10 Poor

Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
COACH PARTIES MEANT INDIVIDUAL GUESTS GOT LITTLE ATTENTION. Breakfast was especially bad food and drink items were running out and not replaced young staff were taking one plate at a time to kitchen when there were dirty tables everywhere. Staff just seemd uninterested. One exeption was reception who was very good. Whole hotel a bit tired
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Highland Fawlty Towers

What was once a grand hotel in its hey-day, it is now very tired, e.g. peeling paint, water stains on bedroom ceiling, etc. Very limited menu selection for evening meal, but food was the hotel's only saving grace. Everything else, sadly, had a Fawlty Towers vibe to it. The hotel needs a lot of investment and a complete overhaul of its staff training programme.
Stayed 1 night in May 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel we itj character in the Scottish Higlands
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Disappointed

Lovely place, been before, totally different this time, a couple of staff really rude, cleanliness is not great, carpet dirty, lots of cobwebs on inside of windows, hardly any alcohol on tap as staff said theyve not had an order from Easter, shocked to see the manager still there, after stories.
Stayed 2 nights in May 2025