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Best Western Stoke on Trent City Centre Hotel

3.0 star property

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Photo gallery for Best Western Stoke on Trent City Centre Hotel

Serves lunch, dinner, and happy hour
Point of interest
Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Point of interest
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
66 Trinity Street Hanley, Stoke-on-Trent, England, ST1 5NB
  • Place, Regent Theatre
    ‪3 min walk‬
  • Place, The Potteries Museum and Art Gallery
    ‪5 min walk‬
  • Place, Victoria Hall
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪66 min drive‬

Room options

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Superior Suite, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Executive Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Stoke-on-Trent

Best Western Stoke on Trent City Centre Hotel places you within a 5-minute walk of popular attractions such as Regent Theatre and Victoria Hall. This 3-star hotel has 135 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and a conference center.

What's nearby

  • Regent Theatre - 3 min walk - 0.2 miles
  • The Potteries Museum and Art Gallery - 5 min walk - 0.3 miles
  • Victoria Hall - 6 min walk - 0.4 miles
  • Waterworld - 19 min walk - 1.1 miles
  • Staffordshire University - 4 min drive - 1.3 miles

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 40 min drive

Restaurants

  • ‪Unicorn Inn - ‬3 min walk
  • ‪BottleCraft - ‬3 min walk
  • ‪The Slamwich Club - ‬3 min walk
  • ‪Little Dessert Shop - ‬2 min walk
  • ‪Pink - ‬4 min walk

About this property

Best Western Stoke on Trent City Centre Hotel

Best Western Stoke on Trent City Centre Hotel features free WiFi in public areas, a conference center, and a business center. Self parking is offered for GBP 7.50 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Guests can expect to find free WiFi and plasma TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks.

Similar properties

Exterior
Holiday Inn Express Stoke On Trent by IHG
Stoke-on-Trent
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,008 reviews
$61 nightly
The price is $73
Jun 21 - Jun 22
Total with taxes and fees
Holiday Inn Express Stoke On Trent by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bennett s Bar
  • Restaurant 66

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (7,610 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 1900
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.50 for adults and GBP 7.00 for children
  • Self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Stoke Stoke-on-trent
Stoke Quality Hotel
Quality Stoke
Quality Hotel Stoke Stoke-on-trent
Quality Hotel Stoke Trent Stoke-on-trent
Quality Hotel Stoke Trent
Quality Stoke Trent Stoke-on-trent
Quality Stoke Trent
Best Stoke On Trent City
Quality Hotel Stoke on Trent
Best Western Stoke on Trent City Centre Hotel Hotel
Best Western Stoke on Trent City Centre Hotel Stoke-on-Trent

Frequently asked questions

What's there to do close to Best Western Stoke on Trent City Centre Hotel?

This hotel is located in Stoke-on-Trent, just steps from Regent Theatre and The Potteries Museum and Art Gallery, and within a short walk of Victoria Hall. You'll also find Waterworld and Cariba Creek less than a mile away.

How much does it cost to stay at Best Western Stoke on Trent City Centre Hotel?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Best Western Stoke on Trent City Centre Hotel on Jun 10, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Stoke on Trent City Centre Hotel?

Yes, parking is offered for GBP 7.50 per day. RV/bus/truck parking is also available for guests.

Does Best Western Stoke on Trent City Centre Hotel feature a casino on the premises?

No, Best Western Stoke on Trent City Centre Hotel doesn't have a casino.

Is there an indoor pool at Best Western Stoke on Trent City Centre Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Stoke on Trent City Centre Hotel?

Couples staying at this hotel will appreciate amenities like a bar/lounge plus some guestrooms include a courtyard view and free WiFi.

Are there hot tubs at Best Western Stoke on Trent City Centre Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Stoke on Trent City Centre Hotel have a restaurant that serves breakfast?

Yes, Best Western Stoke on Trent City Centre Hotel serves buffet breakfast for a surcharge each morning at Restaurant 66.

Does Best Western Stoke on Trent City Centre Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Stoke on Trent City Centre Hotel though service animals are welcome.

Are there connecting rooms at Best Western Stoke on Trent City Centre Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Stoke on Trent City Centre Hotel?

The closest major airport to Best Western Stoke on Trent City Centre Hotel is Manchester Airport (MAN), which is about 23.6 mi away.

Are there rooms with balconies that I can book at Best Western Stoke on Trent City Centre Hotel?

No, you won't find guestrooms with balconies at Best Western Stoke on Trent City Centre Hotel.

Does Best Western Stoke on Trent City Centre Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Stoke on Trent City Centre Hotel.

Best Western Stoke on Trent City Centre Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 218 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 230 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great stay, friendly staff, pool was excellent.
Stayed 2 nights in May 2022
Verified

8/10 Good

Marius

Liked: Cleanliness, staff & service, room comfort
A good short stay
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room comfortable, friendly staff, excellent breakfast
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean.the lady on reception was polite and overall it was a nice stay.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent classic hotel

The hotel appears a bit old fashioned, but it has its charm. Centrally located, cozy bar and good breakfast.
Stayed 1 night in May 2022
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine for a couple of night stay
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Motel

Central location to allow easy access to town centre
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

jez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel parking is an additional 7.50 Staff all very friendly
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel is lovely clean bright well maintained, no issues no concerns at all.we stayed in a superior suite , very nice big comfy bed we will be back
Stayed 1 night in Jun 2022
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alton towers trip

Clean and spacious rooms with comfy bed and good breakfast selection
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned hotel, refreshing change from homogeneous chains we usually stay in
Stayed 1 night in May 2022
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff where helpful, excellent housekeeper who was friendly and very helpful. Room was clean and decor was lovely
Stayed 5 nights in May 2022
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night stay at Best Western Stoke on Trent

Stay was good, hotel was really clean and tidy and staff were great. only request would be for more pillows in the room.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, comfy hotel

Stayed here many times now. Good, comfy rooms bathrooms could do with updating. The parking should be free seeing as it's next to the hotel. The swimming pool is really good and the breakfast was very very good.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Alton Towers. Town centre a bit sad. Staff really helpful and friendly
Stayed 1 night in Jun 2022
Verified

6/10 Okay

joseph

Liked: Staff & service
The property is fine for the price paid. Staff are pleasant and helpful.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jh

Very nice stay , very clean and friendly service .
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel in desperate need of restoration.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Kristopher

Liked: Staff & service, room comfort

Get what you pay for

Was an ok hotel but fair for the money. I would happily stay again.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an ok stay. Rooms basic but comfortable. Quite noisy through the night until 4 a.m with people coming in and shouting but other than this no problems.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort

Comfortable Stay - everything you need

Ideal for the concert we were attending, obviously this has been a grand hotel in its time and could do with some TLC and money being lavished on it but our room was bright, modern and the bed linen/towels were clean & the bed very comfortable. Great nights sleep. Friendly, welcoming staff.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

I've visited Stoke on a number of occasions but this has been the best hotel I stayed in. it's nice and central, the rooms are good and the breakfast very tasty. The staff are very good - especially Shawney the receptionist, who was wonderful in sorting out a few niggles. I'll happily go back.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Verified traveler

1 night stay. Basic, but clean enough. Bit noisy due to location
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
If car park and swimming was included in the price I would give this hotel a better rating. Hotel experience was enjoyable.Felt it was overpriced.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Alan

Liked: Cleanliness, staff & service

Best western Hanley

The hotel quite frankly is a bit shabby and is seriously in need of modernisation/ make over.Getting past that the room was clean and tidy and the staff quite helpful.
Stayed 1 night in Sep 2021

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