See all properties

The Swan Hotel, Stafford, Staffordshire

4.0 star property
Hotel in Stafford with a restaurant and a bar

Choose dates to view prices

Photo gallery for The Swan Hotel, Stafford, Staffordshire

Interior
British cuisine
Front of property
Bar (on property)
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
45 Greengate Street, Stafford, England, ST16 2JA
  • Place, St Chad's Church
    ‪1 min walk‬
  • Place, Stafford Gatehouse Theatre
    ‪1 min walk‬
  • Place, Ancient High House
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪44 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Double Room

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Single Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Family Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Stafford

The Swan Hotel, Stafford, Staffordshire places you next to St Chad's Church and Stafford Gatehouse Theatre. This 31-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • St Chad's Church - 1 min walk - 0.0 miles
  • Stafford Gatehouse Theatre - 1 min walk - 0.1 miles
  • Ancient High House - 9 min walk - 0.5 miles
  • Tenpin Ltd - 11 min walk - 0.6 miles
  • Stafford Castle - 7 min drive - 1.5 miles

Getting around

  • Stafford (XVB-Stafford Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 54 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Picture House (Wetherspoon) - ‬2 min walk
  • ‪Market Vaults - ‬2 min walk
  • ‪Verso Lounge - ‬2 min walk
  • ‪The Post House - ‬1 min walk

About this property

The Swan Hotel, Stafford, Staffordshire

Hotel in Stafford with a restaurant and a bar
At The Swan Hotel, Stafford, Staffordshire, guests have access to free WiFi in public areas, meeting rooms, and a terrace. You can take advantage of free parking if you drive. Front-desk staff can assist with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a garden and a banquet hall.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Electric kettles, phones, and ironing boards are also standard.

Similar properties

Breakfast, lunch and dinner served
The Moat House
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 993 reviews
$111 nightly
The price is $133
Jan 18 - Jan 19
Total with taxes and fees
The Moat House

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13 for adults and GBP 6.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Brasserie

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Cribs/infant beds are available for GBP 5 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 13.00 for adults and GBP 6.50 for children
  • Crib (infant bed) fee: GBP 5 per night
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

Frequently asked questions

Are free cancellation options available at The Swan Hotel, Stafford, Staffordshire?

The Swan Hotel, Stafford, Staffordshire offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see close to The Swan Hotel, Stafford, Staffordshire?

This hotel in Stafford is within a 10-minute walk of Stafford Gatehouse Theatre and Ancient High House. You'll also find Tenpin Ltd and Evans Park less than a mile away.

Is there parking available at The Swan Hotel, Stafford, Staffordshire?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Swan Hotel, Stafford, Staffordshire feature a casino?

No, The Swan Hotel, Stafford, Staffordshire doesn't have a casino.

Will I find an indoor pool at The Swan Hotel, Stafford, Staffordshire?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Swan Hotel, Stafford, Staffordshire?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does The Swan Hotel, Stafford, Staffordshire have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Swan Hotel, Stafford, Staffordshire have a restaurant that serves breakfast?

Yes, The Swan Hotel, Stafford, Staffordshire serves a cooked-to-order breakfast for a surcharge each morning at The Swan Brasserie.

Will The Swan Hotel, Stafford, Staffordshire allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at The Swan Hotel, Stafford, Staffordshire and the property provides food and water bowls.

Does The Swan Hotel, Stafford, Staffordshire have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Swan Hotel, Stafford, Staffordshire?

The closest major airport to The Swan Hotel, Stafford, Staffordshire is Birmingham Airport (BHX), which is about 29.2 mi away.

Are there rooms with balconies at The Swan Hotel, Stafford, Staffordshire?

No, at The Swan Hotel, Stafford, Staffordshire, there aren't any guestrooms that list a balcony.

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely hotel, Always look after you here
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent room always clean and parking easy well done the swan
Stayed 2 nights in Oct 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean . Friendly hotel . Even though it was very busy we didn’t find our self’s waiting for any service . Bar food check in etc .
Stayed 1 night in Oct 2025

8/10 Good

Ron

Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant, food, accommodation and the Staff were excellent. Friendly and welcoming, could not fault our stay at all. Hopefully will be able to revisit again soon
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

8/10 Good

M G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Liked: Cleanliness
Disliked: Staff & service
It was a well-located, nice property. But very understaffed for a busy venue.
Stayed 1 night in Sep 2025

8/10 Good

Carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially had a problem with our TV but this was resolved by a helpful staff member. Food and service in the restaurant was excellent. One small improvement opportunity - check in is at 3pm but Reception wasn’t manned at that time! Not great customer experience…
Stayed 2 nights in Sep 2025

6/10 Okay

Nick

Over priced

When we arrived no one was on reception. Our bedroom and bathroom were both very cold and the radiator did not come on ( we were advised that they were looking at the timing). The bath water on the saturday nigh was only tepid. We had a reservation in the restaurant but waited an hour for our main course to be served. The television controls were complicated and no instructions to follow.
Stayed 2 nights in Sep 2025

8/10 Good

Ally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good well priced option for Stafford town.
Stayed 1 night in Aug 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jon

Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so helpful & all lovely. I love the coaching inn hotels as a chain. The Swan Inn is defo 10/10. Rooms are amazing & the hotel is charming & has so much character
Stayed 1 night in Sep 2025

8/10 Good

Lee

Stayed 1 night in Sep 2025

6/10 Okay

Diane

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Don’t bother

The bed was very hard, so were the pillows. The noise level throughout the night was so much I barely slept. At 2:30am, Tables were being dragged around beneath us. Music was at an excessive level until early hours of the morning. And then around 6am, doors were slamming, people were shouting. Milk sachets in the room said they were in date, but came out lumpy, took 3 attempts to make 1 cup of tea. Breakfast - poor quality bacon and black pudding. Poached eggs were not cooked properly and the whites were still runny.
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Liked: Staff & service, property conditions & facilities
First impressions really good, but these are only skin deep. Such a shame the windows dont open & there's no aircon. Yes a fan had been provided, but no sockets anywhere near the bed
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were professional, helpful and knowledgeable about the local area. The breakfast was excellent - we would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice break

Friendly staff, good food and comfortable room.and bed. The location was central for us for visiting Birmingham and the Peak District
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Traditional town centre hotel

A traditional town centre hotel with large flowing bar and restaurant area on the ground floor. In spite of refurbishment, the limitations of the old building are evident. The windows of the room we were shown to would not open (broken sash cord in one and totally stuck on the other) and no sir conditioning. The replacement room was better with a modern bathroom and a window that opened even if it was in a poor state of repair. Service in the bar and restaurant was friendly and good. Breakfast good. The car park is behind the hotel and difficult to find (get the hotel to give you the postcode for the car park).
Stayed 1 night in Aug 2025

8/10 Good

Trevor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good play to stay with central location

Bed was very good. I only ate breakfast there and it was very good for options.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service

Overall OK, but service hit and miss

Its a nice hotel and has a great looking bar and restaurant area. Having stayed here a number of times, it really is hit or miss. My room this time was top floor, low ceiling round the bed and mouldy old shower. Last week was better, different room. Check in is either smooth and great, or this time, rude and painful. Some people here should not work front of house. Overall its ok if a good price, but the Vine up the road (although dated) has friendly staff.
Stayed 1 night in Jul 2025

6/10 Okay

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location in Stafford which is a lovely town
Stayed 1 night in Jul 2025