Comfort Inn & Suites

2.5 star property
Hotel with free breakfast, near University of Massachusetts Amherst

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Lobby
Free daily full breakfast
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
400 Russell St, Hadley, MA, 01035
  • University of Massachusetts Amherst
    ‪2 min drive‬
  • Amherst College
    ‪3 min drive‬
  • Emily Dickinson Museum
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪60 min drive‬

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Room options

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hadley

Within a short walk of Cinemark At Hampshire Mall, Comfort Inn & Suites is within 2 miles (3 km) of University of Massachusetts Amherst. This 100-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Massachusetts Amherst - 2 min drive - 1.4 miles
  • Amherst College - 3 min drive - 1.8 miles
  • Emily Dickinson Museum - 4 min drive - 2.5 miles
  • Mullins Center - 4 min drive - 2.7 miles
  • Hampshire College - 16 min drive - 3.3 miles

Getting around

  • Amherst Station - 10 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 33 min drive

Restaurants

  • ‪Berkshire Dining Commons - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Arizona Pizza Company - ‬12 min walk

About this property

Comfort Inn & Suites

Hotel with free breakfast, near University of Massachusetts Amherst
At Comfort Inn & Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and free newspapers.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from August 16 2025 to August 21 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from August 16 2025 to August 21 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004601170.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites?

Comfort Inn & Suites provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn & Suites?

As of Aug 2, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on Sep 2, 2025 start from $148.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Comfort Inn & Suites?

This hotel is located in Hadley within a short 11-minute walk of Cinemark At Hampshire Mall. You'll also find Emily Dickinson Museum and Elements Hot Tub Spa within a short drive.

Is there parking available at Comfort Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites have a casino on the premises?

No, Comfort Inn & Suites doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from August 16 2025 until August 21 2025 (subject to change).

What amenities will couples enjoy at Comfort Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Comfort Inn & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites have a restaurant that serves breakfast?

Comfort Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Comfort Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites.

Does Comfort Inn & Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn & Suites?

The closest major airport to Comfort Inn & Suites is Westfield, MA (BAF-Barnes Municipal), which is 22 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Comfort Inn & Suites?

No, at Comfort Inn & Suites, there aren't any guestrooms that list a balcony.

Comfort Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah, Haverhill

Liked: Cleanliness, staff & service, property conditions & facilities
Great free breakfast Very clean Loved the pool and spa Friendly helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Kirstie

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tahtyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it , would recommend and come again only downfall was our card randomly stopped working but they were communicative with us and got it back working quickly
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

No repair person on durt

It was fine--clean, pleasant employees, quiet. But when my toilet clogged, I was offered the option of either fixing it myself or moving to a new room. No repair person was on duty. This seemed pretty odd to me. I am not sure I'd stay there again because of this.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice breakfast. Convenient location. Everything was fine.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Amenities
Super convenient to the entire 5-colleges region!
Stayed 1 night in Apr 2025

10/10 Excellent

Laurie, Bellingham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms, comfortable beds. My daughter wanted to go across the street to The Skinny Pancake so we didn't try the breakfast but looked like they had a big spot and decent options for breakfast. Would stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Corryn

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I was worried at check in that the front desk area had a large propane smell. My daughter and I both were shocked and worried. The front desk woman was kind of rude when we asked about it and said the dryers run on propane so
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, best part was the bed and pillows! Like sleeping on a cloud!
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Amenities
Everything was good except the air conditioner sounds like a truck emptying the dumpster
Stayed 1 night in Apr 2025

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bedding, clean, nicely sized rooms, good breakfast area.
Stayed 1 night in Apr 2025

4/10 Poor

Kathleen

Upon my arrival i was greeted with a very rude associate. When checking in the associate, seems like a manager was so rude and she was not helping me directly. A question was asked to the associate whom was helping me to see if I can get a late check out. The other associate answered very rudely “when do you want to check out out” I responded at 1pm and she said that it was not possible. I asked how late can i check out then and she said 11:30. I do not appreciate the manner in which i was talked to given how much I am paying to stay here over night. I drove from 5 hours away to stay the night here on my anniversary. I would have liked her to be more helpful .
Stayed 1 night in Apr 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and services
Stayed 3 nights in Apr 2025

8/10 Good

Kim

Stayed 1 night in Apr 2025

8/10 Good

Norwood

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Molly

Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025