Comfort Inn & Suites

2.5 star property
Hotel with free breakfast, near University of Massachusetts Amherst

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Lobby
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
Free daily full breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
400 Russell St, Hadley, MA, 01035
  • University of Massachusetts Amherst
    ‪2 min drive‬
  • Amherst College
    ‪3 min drive‬
  • Emily Dickinson Museum
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪61 min drive‬

Room options

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(68 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hadley

Within a short walk of Cinemark At Hampshire Mall, Comfort Inn & Suites is within 2 miles (3 km) of University of Massachusetts Amherst. This 100-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Massachusetts Amherst - 2 min drive - 1.4 miles
  • Amherst College - 3 min drive - 1.8 miles
  • Emily Dickinson Museum - 4 min drive - 2.5 miles
  • Mullins Center - 4 min drive - 2.7 miles
  • Hampshire College - 16 min drive - 3.3 miles

Getting around

  • Amherst Station - 10 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 33 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Wendy's - ‬4 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬9 min walk

About this property

Comfort Inn & Suites

Hotel with free breakfast, near University of Massachusetts Amherst
At Comfort Inn & Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include meeting rooms, a 24-hour business center, and free newspapers.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004601170.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites?

Comfort Inn & Suites provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn & Suites?

As of Sep 23, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on Sep 28, 2025 start from $139.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Comfort Inn & Suites?

This hotel is located in Hadley within a short 11-minute walk of Cinemark At Hampshire Mall. You'll also find Warren McGuirk Alumni Stadium and Emily Dickinson Museum within a short drive.

Is there parking available at Comfort Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites have a casino on the premises?

No, Comfort Inn & Suites doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Comfort Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Comfort Inn & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites have a restaurant that serves breakfast?

Comfort Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Comfort Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites.

Are there connecting rooms at Comfort Inn & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn & Suites?

The closest major airport to Comfort Inn & Suites is Westfield, MA (BAF-Barnes Municipal), which is 22 mi away (33 minutes by car).

Can I book a room with a balcony at Comfort Inn & Suites?

No, at Comfort Inn & Suites, there aren't any guestrooms that list a balcony.

Reviews

Comfort Inn & Suites Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 713 out of 1011 reviews
Rating 8 - Good. 214 out of 1011 reviews
Rating 6 - Okay. 47 out of 1011 reviews
Rating 4 - Poor. 16 out of 1011 reviews
Rating 2 - Terrible. 21 out of 1011 reviews

Reviews

4/10 Poor

Sandeep

Traveled with family
Disliked: Staff & service, property conditions & facilities
Staff response to issues with room.
Stayed 2 nights in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away and pleasant to get into and out of.
Stayed 2 nights in Jun 2025

10/10 Excellent

Guy, Sarasota

Liked: Cleanliness, amenities, property conditions & facilities
The property has a nice indoor pool and it is in a quiet area.
Stayed 6 nights in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

2/10 Terrible

David

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Boston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice economy hotel. Good location. Near stores/shopping and UMass Amherst.
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for one night attending an event at UMass. The place was immaculate!
Stayed 1 night in Jun 2025

10/10 Excellent

Glenna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My my highest rating for this establishment. Clean convenient great service lots of amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

PATRICK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, amenities, and parking were all great!
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience! Everything was just what we had hoped for. Quite location and friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO recycling bins in hotel room :(. Had to put recyclables into trash bin. No chair other than desk chair in room. Bed was very comfortable and no hallway noise after 10PM :) Free breakfast included good muffins! Back part of parking lot was rather dark…
Stayed 3 nights in May 2025

10/10 Excellent

Michael, York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included
Stayed 4 nights in May 2025

10/10 Excellent

Johan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff! It's ALWAYS staff that make you feel welcome, that give you smiles, that is efficient and helpful. That make you want to book again. Location is excellent, facilities are excellent. Warmly recommended.
Stayed 4 nights in May 2025

8/10 Good

Russell, Clifton Park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Driveway hard to find, particularly at night, but staff are friendly and helpful. Room was clean and spacious. Conveniently located for Amherst and UMASS and reasonably priced.
Stayed 2 nights in May 2025

8/10 Good

Tao

Stayed 2 nights in May 2025

10/10 Excellent

Anna

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Johan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, quiet hotel in a very convenient location. Close to the 5 colleges, close to the stores, close to the restaurants. Great choice.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Stayed 3 nights in May 2025