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The Star Hotel

3.0 star property

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Photo gallery for The Star Hotel

Front of property
Bar (on property)
Exterior
Front of property
Family Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
26 High Street, Southampton, England, SO14 2NA
  • Place, Tudor House and Garden
    ‪3 min walk‬
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(33 reviews)
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.2 out of 10
Good
(17 reviews)
  • 112 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(28 reviews)
  • 263 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • City view
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 217 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Southampton

Located in Southampton City Centre, The Star Hotel is adjacent to Tudor House and Garden and within a 5-minute walk of Titanic Honour & Glory Exhibition - Southampton. This 44-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Tudor House and Garden - 3 min walk - 0.2 miles
  • Titanic Honour & Glory Exhibition - Southampton - 3 min walk - 0.2 miles
  • WestQuay Shopping Centre - 5 min walk - 0.3 miles
  • Mayflower Park - 6 min walk - 0.4 miles
  • Mayflower Theatre - 14 min walk - 0.8 miles

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪All Bar One - ‬4 min walk
  • ‪Poppins - ‬2 min walk

About this property

The Star Hotel

Guests staying at The Star Hotel enjoy free WiFi in public areas, laundry facilities, and a banquet hall. Self parking is available for GBP 7.00 per day. Front-desk staff can assist with dry cleaning/laundry and luggage storage.
Guests can enjoy TVs and stay connected with free WiFi. Coffee makers, hair dryers, and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

Is free cancellation available at The Star Hotel?

The Star Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see around The Star Hotel?

This hotel is situated in Southampton City Centre, just steps from Tudor House and Garden and Titanic Honour & Glory Exhibition - Southampton, and within a short walk of WestQuay Shopping Centre. You'll also find Mayflower Park and SeaCity Museum less than a mile away.

Will I be able to park at The Star Hotel?

Yes, parking is offered for GBP 7.00 per day.

Does The Star Hotel include a casino at the property?

No, The Star Hotel doesn't have a casino.

Is there an indoor pool at The Star Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Star Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Does The Star Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Star Hotel feature a restaurant that includes a breakfast menu?

Yes, The Star Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does The Star Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Star Hotel.

Are there connecting rooms at The Star Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Star Hotel?

The closest major airport to The Star Hotel is Southampton (SOU), which is 4.9 mi away (21 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is located 29.9 mi away (46-minute drive).

Are there rooms with balconies that I can book at The Star Hotel?

No, there aren't any guestrooms with balconies at The Star Hotel.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mrs J A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the best location if you plan to have a Southampton visit. Rooms clean, service fine, just worth choosing if you need to be close to the high street or the ferry or indeed the cruise
Stayed 1 night in Nov 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent. Nice big room. Quiet. But a bit tired and in need of updating.
Stayed 1 night in Nov 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet room
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Yes room were spotless and good friendly staff workers , We booked disabled room and wife use scooter, but couldn't get scooter into rooms got steps , had try keep it somewhere out of rain. Bathroom were nice but thought were shower walk in type as bath no mat in bit slippery not safe couldn't take a shower in bath . Akso told car park were £7 per night, i been charged £79 which is quite too expensive Anyway it a nice hotel but quite old fashioned inside .
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tidy room
Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

alan

Stayed 1 night in Nov 2025

8/10 Good

Normand

Liked: Cleanliness, staff & service, amenities
Basic room ok for pre-cruise
Stayed 2 nights in Oct 2025

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We did not have breakfast. The accommodation is old but it was comfortable. We just needed a place to stay to get on the Queen Mary II, so it was great for the one night.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Coffee in The Land Great Staff and service!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Welda

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and the receptionists Addie & co, even housekeeping staff were very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Hotel and room very clean, staff very helpful. Furniture in room a bit worn. I feel hotel needs some renovation, but generally happy with location and value for money.
Stayed 2 nights in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, amenities
The double bed was very uncomfortable, mattress should be replaced.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia e

Liked: Cleanliness, staff & service, amenities
Spacious, comfortable room and very helpful staff. Great value. I've stayed here a few times.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities
Very old building. If you like hotels with charm & Character this is the hotel. Breakfast is break also. Good location for central town.
Stayed 1 night in Nov 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was very tired furniture tatty, bathroom very dated but both clean. The general appearance of the hotel was run down. The staff were pleasant and courteous and breakfast good value.
Stayed 2 nights in Nov 2025

8/10 Good

Dianne, Bear Creek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great old hotel. We love older establishments for their richness in history. We don’t prefer cookie cutter hotels as much, at all. This is a charming place to stay. The staff was great but, Ceesay and Nwamme were especially kind and helpful. They’re both certainly an asset to the hotel. D
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great value.
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service
A little bit weathered but staff were friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Room was very good. Shower great.in room 55 but on second floor. Centally located. Stayed here on numorous occasions. Will be back.
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

GARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older room with basic necessities. Convenient location for Cruise ship departure. Good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, amenities
Overall the room was in good condition, there is however a lack of good ventilation. Our window opened into a narrow passage between buildings with little air flow. The pillows were horrendous. It was like sleeping on a bag of foam balls.
Stayed 1 night in Oct 2025

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely warm welcome, what a beautiful historic building. We just loved the whole atmosphere of this hotel. It was centrally located as well, making it easy to see Southampton without a vehicle.
Stayed 2 nights in Oct 2025