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The Star Hotel

3.0 star property

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Photo gallery for The Star Hotel

Front of property
Exterior
Front of property
Bar (on property)
Family Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Business services
  • Bar

Explore the area

View in a map
26 High Street, Southampton, England, SO14 2NA
  • Place, Tudor House and Garden
    ‪3 min walk‬
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(33 reviews)
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.4 out of 10
Good
(18 reviews)
  • 112 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(30 reviews)
  • 263 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • City view
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 217 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Southampton

Located in Southampton City Centre within a 5-minute walk of WestQuay Shopping Centre, The Star Hotel is within 2 miles (3 km) of other popular sights like Southampton Cruise Terminal. This 44-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Tudor House and Garden - 3 min walk - 0.2 miles
  • WestQuay Shopping Centre - 5 min walk - 0.3 miles
  • Mayflower Park - 6 min walk - 0.4 miles
  • St. Mary's Stadium - 13 min walk - 0.7 miles
  • Mayflower Theatre - 14 min walk - 0.8 miles

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk

About this property

The Star Hotel

Guests staying at The Star Hotel enjoy free WiFi in public areas, laundry facilities, and a banquet hall. Self parking is available for GBP 7.00 per day. Front-desk staff can assist with dry cleaning/laundry and luggage storage.
Guests can enjoy TVs and stay connected with free WiFi. Coffee makers, hair dryers, and phones are other standard amenities.

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May 4 - May 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

Is free cancellation available at The Star Hotel?

The Star Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see around The Star Hotel?

This hotel is situated in Southampton City Centre, just steps from Tudor House and Garden and Titanic Honour & Glory Exhibition - Southampton, and within a short walk of WestQuay Shopping Centre. You'll also find Mayflower Park and Southampton Guildhall less than a mile away.

Is there parking available at The Star Hotel?

Yes, parking is offered for GBP 7.00 per day.

Does The Star Hotel include a casino at the property?

No, The Star Hotel doesn't have a casino.

Is there an indoor pool at The Star Hotel?

No, there is no indoor pool at this hotel.

Is The Star Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Are there hot tubs at The Star Hotel?

No, this hotel doesn't have a spa tub.

Does The Star Hotel feature a restaurant that includes a breakfast menu?

Yes, The Star Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does The Star Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Star Hotel.

Are there connecting rooms at The Star Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Star Hotel?

The closest major airport to The Star Hotel is Southampton (SOU), which is 4.9 mi away (21 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is located 29.9 mi away (46-minute drive).

Are there rooms with balconies that I can book at The Star Hotel?

No, there aren't any guestrooms with balconies at The Star Hotel.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel is clean and friendly although the reasonable price is reflected in the fact that it is stuck in the 1980s, with poor wardrobes and rough shower room finishes. It was perfect for a quick overnight stay and is very centrally situated.
Stayed 1 night in Jan 2026

8/10 Good

Trevor

Staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Yes the room was very nice and clean and warm , nice hot shower . Bar wasn’t open but pub next door was ok , staff were very nice .
Stayed 1 night in Jan 2026

4/10 Poor

Grant

Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t have time to stay for Breakfast but it looked amazing. Staff were friendly and helpful. The building is a delightful example of a traditional coaching house and in perfect location to explore the area and attractions. My room was cosy and comfortable with everything I needed. Will definitely try and book here again next time I have an event to attend in the area.
Stayed 1 night in Nov 2025

4/10 Poor

Antony

Traveled with group
Disliked: Amenities
First room Appeared ok but very noisy from the road so requested a move if possible. After going out for the day The receptionist had offered me a room and said he would transfer my suitcase etc to new room . After a fiasco of going to room 21 No suitcase found . After confusion He said my case was poss still in old room , He gave me a pass key to open . I asked if the room had been re booked for any one else he said no . I use key only to find partially naked guy now I’m annoyed . Again another visit to reception to a sorry ! Then he gave me room at rear, where my case was found . This room was quieter but just over 3 meters wide ! With bed that squeaks as you move ! I understand the hotel is old . And can accept old windows as grade 2 building , But the lack of basic quality items like a decent bed is a poor show .On top of that I bought a breakfast for first day , how long the bacon and eggs had been there is questionable! Otherwise great location.
Stayed 4 nights in Dec 2025

6/10 Okay

Emma

Room very sparse and in need of redecorating. TV didn’t work either
Stayed 1 night in Dec 2025

10/10 Excellent

Terrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, and tidy room.
Stayed 1 night in Dec 2025

10/10 Excellent

Jin Gei

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
All very good
Stayed 2 nights in Dec 2025

8/10 Good

Sarah

Staff very welcoming approachable
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities
When you consider that the hotel started its life as a coaching house in the 1840s it is nigh on 200 years old! It is quirky and still has the feel of buildings that were designed at the time - it has great character, is very comfortable and ideally situated in the city centre. The management clearly take a lot of pride in the hotel. Great place.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

6/10 Okay

Joann

Liked: Staff & service
Room was what we needed it for, just a stop over for the football. Clean, tea, coffee, clean towels, shampoo, soap and shower gel supplied. Staff were all lovely. Super helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all polite and helpful. Everywhere is clean and tidy. Next time i come to Southampton will definitly stay here.
Stayed 1 night in Dec 2025

6/10 Okay

Sal

The room was huge with 2 double beds. Bathroom spacious and clean. However, the people upstairs, really? All blooming night, up down up down and headboard banging type noise. In the end, I shouted up, "Will you just finish your shag so we can sleep"
Stayed 4 nights in Nov 2025

8/10 Good

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Room clean friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service
Outstanding, gracious service. Lovely vintage hotel. Great bar onsite; great restaurant choices right out the door. Such an enjoyable stay before leaving on our cruise!
Stayed 1 night in Oct 2025

10/10 Excellent

Mrs J A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the best location if you plan to have a Southampton visit. Rooms clean, service fine, just worth choosing if you need to be close to the high street or the ferry or indeed the cruise
Stayed 1 night in Nov 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent. Nice big room. Quiet. But a bit tired and in need of updating.
Stayed 1 night in Nov 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet room
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Yes room were spotless and good friendly staff workers , We booked disabled room and wife use scooter, but couldn't get scooter into rooms got steps , had try keep it somewhere out of rain. Bathroom were nice but thought were shower walk in type as bath no mat in bit slippery not safe couldn't take a shower in bath . Akso told car park were £7 per night, i been charged £79 which is quite too expensive Anyway it a nice hotel but quite old fashioned inside .
Stayed 2 nights in Nov 2025