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The Star Hotel

3.0 star property
Hotel with a restaurant, a short walk to WestQuay Shopping Centre

Choose dates to view prices

Photo gallery for The Star Hotel

Front of property
Front of property
Bar (on property)
Exterior
1 bedroom, individually decorated, individually furnished, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
26 High Street, Southampton, England, SO14 2NA
  • WestQuay Shopping Centre
    ‪5 min walk‬
  • Mayflower Theatre
    ‪14 min walk‬
  • Southampton Cruise Terminal
    ‪3 min drive‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished, desk

Small Double Room

7.8 out of 10
Good
(30 reviews)
  • 170 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, individually decorated, individually furnished, desk

Standard Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 217 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double or Twin Room

1 bedroom, individually decorated, individually furnished, desk

Family Double or Twin Room

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, individually decorated, individually furnished, desk

Standard Double Room

7.6 out of 10
Good
(19 reviews)
  • 263 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, individually decorated, individually furnished, desk

Standard Twin Room

7.0 out of 10
Good
(9 reviews)
  • 170 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, individually decorated, individually furnished, desk

Standard Single Room

7.0 out of 10
Good
(16 reviews)
  • 112 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Southampton

Located in Southampton City Centre within a 5-minute walk of WestQuay Shopping Centre, The Star Hotel is within 2 miles (3 km) of other popular sights like Southampton Cruise Terminal. This 44-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • WestQuay Shopping Centre - 5 min walk - 0.3 miles
  • Mayflower Park - 6 min walk - 0.4 miles
  • St. Mary's Stadium - 13 min walk - 0.7 miles
  • Mayflower Theatre - 14 min walk - 0.8 miles
  • Southampton Cruise Terminal - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk
  • ‪Poppins - ‬2 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪The Titanic - ‬2 min walk

About this property

The Star Hotel

Hotel with a restaurant, a short walk to WestQuay Shopping Centre
Guests staying at The Star Hotel enjoy free WiFi in public areas, laundry facilities, and a banquet hall. Self parking is available for GBP 7.00 per day. Front-desk staff can assist with luggage storage and dry cleaning/laundry.
Guests can enjoy TVs and stay connected with free WiFi. Coffee makers, hair dryers, and phones are other standard amenities.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

Is free cancellation available at The Star Hotel?

The Star Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see around The Star Hotel?

This hotel is situated in Southampton City Centre, just steps from Oceans - A unique Southampton Experience and Tudor House and Garden, and within a short walk of WestQuay Shopping Centre. You'll also find Mayflower Park and SeaCity Museum less than a mile away.

Will I be able to park at The Star Hotel?

Yes, parking is offered for GBP 7.00 per day.

Does The Star Hotel include a casino at the property?

No, The Star Hotel doesn't have a casino.

Is there an indoor pool at The Star Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Star Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Does The Star Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Star Hotel feature a restaurant that includes a breakfast menu?

Yes, The Star Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Star Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Star Hotel.

Does The Star Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Star Hotel?

The closest major airport to The Star Hotel is Southampton (SOU), which is 4.9 mi away (21 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is located 29.9 mi away (46-minute drive).

Can I book a room with a balcony at The Star Hotel?

No, there aren't any guestrooms with balconies at The Star Hotel.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 932 reviews
Rating 8 - Good. 329 out of 932 reviews
Rating 6 - Okay. 157 out of 932 reviews
Rating 4 - Poor. 77 out of 932 reviews
Rating 2 - Terrible. 60 out of 932 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

jerone

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the smell is overpowering in this hotel, especially in the stairs
Stayed 1 night in Mar 2025

8/10 Good

Mirko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At the check-in the lady at the reception desk was very kind and welcoming.
Stayed 1 night in May 2025

6/10 Okay

Susan

Stayed 1 night in Apr 2025

8/10 Good

Terrence

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Southampton stay.

Good location, cheap and cheerful, needs some work doing, like so many old hotels.Would used again.
Stayed 1 night in May 2025

8/10 Good

WALTER, Depoe Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 4 nights in Apr 2025

10/10 Excellent

Simon

Stayed 1 night in Apr 2025

10/10 Excellent

Grace Gengpu Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Victoria

Disliked: Cleanliness, property conditions & facilities

Great staff awful conditions

Staff very good - but husband has bed bug bites!
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and nice
Stayed 1 night in Apr 2025

8/10 Good

Neha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was near to the central, you can visit most of the places by walking
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

Pre Cruise Stay

It was an overnight stay in a budget hotel that was adequate for our needs
Stayed 1 night in Apr 2025

6/10 Okay

colin

Liked: Cleanliness
Disliked: Property conditions & facilities
It’s okay….
Stayed 1 night in Apr 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy outside so didn't have a good nights sleep.
Stayed 1 night in Apr 2025

8/10 Good

Bernardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 3 nights in Apr 2025

8/10 Good

Herbert

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Wonderful lobby people. Great English breakfast, comfy bed, very nice room
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

evelyn

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an old coach house which I love old building, it's a bit dated, but our room was clean and good value , booked breakfast which was excellent value £5.99 staff friendly , can't fault it, we walked to the cruise ship about 10 mins walk , will use again
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable that can do with updating
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service

The staff made this stay

Do you know I wasn't best pleased with the room. The bed was small, floors sloped but the staff and the ambience were awesome. Breakfast was yummy so I'm giving them 5 stars. Price was excellent, close to cruise terminal.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I love the lift, breakfast and location
Stayed 1 night in Apr 2025