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Best Western Plus Lozenetz Hotel

3.0 star property
Central hotel with a full-service spa connected to a shopping center in Sofia

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Photo gallery for Best Western Plus Lozenetz Hotel

Deluxe Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | 1 bedroom, minibar, in-room safe, desk
Bar (on property)
Dining
Front of property - evening/night
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast included
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
23, Bul. Sveti Naum, Sofia, 1421
  • Place, National Palace of Culture
    ‪12 min walk‬
  • Place, Vitosha Blvd
    ‪15 min walk‬
  • Place, Alexander Nevski Cathedral
    ‪3 min drive‬
  • Airport, Sofia (SOF)
    ‪12 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Comfort Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Comfort Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

1 bedroom, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2

View all photos for 1 Double Bed, Non-Smoking, Comfort Room, Hairdryer, Wi-Fi, Mini Bar

1 bedroom, minibar, in-room safe, desk

1 Double Bed, Non-Smoking, Comfort Room, Hairdryer, Wi-Fi, Mini Bar

  • Sleeps 2

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Family Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking (with Sofabed)

Superior Room, 2 Twin Beds, Non Smoking (with Sofabed) | 1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking (with Sofabed)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Suite-1 Double 2 Single Beds, Non-Smoking, Family Room, Wi-Fi, Hairdryer, Mini Bar

  • Sleeps 4

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Sofabed, Mini Bar, Wi-Fi, Hairdryer

1 bedroom, minibar, in-room safe, desk

2 Single Beds, Non-Smoking, Superior Room, Sofabed, Mini Bar, Wi-Fi, Hairdryer

  • Sleeps 3

View all photos for 1 Double Bed, Non-Smoking, Deluxe Room, Stair Access Only, Mini Bar, Wi-Fi, Hairdryer

1 bedroom, minibar, in-room safe, desk

1 Double Bed, Non-Smoking, Deluxe Room, Stair Access Only, Mini Bar, Wi-Fi, Hairdryer

  • Sleeps 2

1 Double 2 Single Beds, Non-Smoking, Junior Suite, Mini Bar, Wi-Fi, Hairdryer

  • Sleeps 4

About the neighborhood

Sofia

Located in Lozenets, Best Western Plus Lozenetz Hotel is within a 10-minute stroll of sights such as Park Center and Borisova Gradina Park. This 31-room, 3-star hotel welcomes guests with free breakfast, a full-service spa, and free in-room WiFi. Located centrally in Sofia, it's connected to a shopping center and also close to National Palace of Culture and NDK.

What's nearby

  • National Palace of Culture - 12 min walk - 0.6 miles
  • Vitosha Blvd - 15 min walk - 0.8 miles
  • Alexander Nevski Cathedral - 3 min drive - 1.6 miles
  • Bulgarian Parliament - 3 min drive - 1.6 miles
  • Sofia Central Mineral Baths - 4 min drive - 1.6 miles

Getting around

  • Moesia/New Bulgarian University Metro Station - 10 min drive
  • Sofia Central Station - 20 min drive
  • Sofia Airport (SOF) - 18 min drive

Restaurants

  • ‪Centobuchi - ‬3 min walk
  • ‪Sushi Store - ‬5 min walk
  • ‪Atila - ‬4 min walk
  • ‪Ресторант 21 (Restaurant 21) - ‬4 min walk
  • ‪Arcadia Balkan Grill - ‬5 min walk

About this property

Best Western Plus Lozenetz Hotel

Central hotel with a full-service spa connected to a shopping center in Sofia
Guests of Best Western Plus Lozenetz Hotel enjoy features like a full-service spa, free WiFi in public areas, and a business center. If you drive, self parking is BGN 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for BGN 26 per person one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this spa hotel include a computer station, express check-in, and express check-out.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Minibars, electric kettles, and fans are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Nov 27 - Nov 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (BGN 20 per day)

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • High chair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 2004
  • Renovated entire property - November 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for BGN 19.90

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BGN 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: BGN 26 per person (one-way)
  • Self parking fee: BGN 20 per day
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
  • Check-in: 2 PM—-5:00 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Lozenetz
Hotel Lozenetz Sofia
Lozenetz
Lozenetz Hotel
Lozenetz Sofia
Lozenetz Hotel Sofia
Best Western Lozenetz Hotel Sofia
Best Western Lozenetz Sofia
Best Western Lozenetz
Best Western Lozenetz Hotel
Best Plus Lozenetz Hotel Sofia
Best Western Plus Lozenetz Hotel Hotel
Best Western Plus Lozenetz Hotel Sofia
Best Western Plus Lozenetz Hotel Hotel Sofia

Frequently asked questions

What can I see within easy reach of Best Western Plus Lozenetz Hotel?

This hotel is situated in Lozenets within a 10-minute walk of Borisova Gradina Park and Park Center. You'll also find National Palace of Culture and Vitosha Blvd less than a mile away.

How much does it cost to stay at Best Western Plus Lozenetz Hotel?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lozenetz Hotel on Nov 17, 2025 start from $79.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Lozenetz Hotel?

Yes, parking is offered for BGN 20 per day.

Is there a spa available at Best Western Plus Lozenetz Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Best Western Plus Lozenetz Hotel feature a casino?

No, Best Western Plus Lozenetz Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus Lozenetz Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Plus Lozenetz Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at Best Western Plus Lozenetz Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Best Western Plus Lozenetz Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Lozenetz Hotel serves free full breakfasts from its restaurant.

Does Best Western Plus Lozenetz Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Lozenetz Hotel.

Does Best Western Plus Lozenetz Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Lozenetz Hotel?

The closest major airport to Best Western Plus Lozenetz Hotel is Sofia Airport (SOF), which is 7.1 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Lozenetz Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Lozenetz Hotel.

Best Western Plus Lozenetz Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 60 out of 253 reviews
Rating 8 - Good. 105 out of 253 reviews
Rating 6 - Okay. 39 out of 253 reviews
Rating 4 - Poor. 24 out of 253 reviews
Rating 2 - Terrible. 25 out of 253 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with great location and service.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the center of Sofia. It will be a first choice for us when we visit the city.
Stayed 2 nights in Jul 2025

8/10 Good

Docho

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Miroslav

Stayed 1 night in Jun 2025

8/10 Good

elhanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a homely atmosphere

Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request
Stayed 5 nights in Jun 2025

8/10 Good

Sarah Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
Stayed 4 nights in May 2025

8/10 Good

Yuri, Glen Allen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nick

Stayed 1 night in Mar 2025

10/10 Excellent

Julian, Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpfull staff, english speaking. Comfortable rooms, clean and bright
Stayed 3 nights in Mar 2025

10/10 Excellent

Julian, Sofia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2025

8/10 Good

Julian, Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Recommend
Stayed 1 night in Feb 2025

10/10 Excellent

ILYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Risto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

gary

Stayed 1 night in May 2023

4/10 Poor

Ireneusz

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Stayed 1 night in Apr 2023

6/10 Okay

NEARCHOS

Stayed 4 nights in Mar 2023

2/10 Terrible

Engela

Stayed 10 nights in Mar 2023

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad service

Stayed 2 nights in Mar 2023

6/10 Okay

Svetlana

Stayed 3 nights in Dec 2022

2/10 Terrible

Shai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended

2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!
Stayed 4 nights in Nov 2022

6/10 Okay

Sasho

Traveled with family
Liked: Room comfort
Stayed 1 night in Nov 2022

8/10 Good

TATIANA

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Not a warm welcome

I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
Stayed 1 night in Oct 2022

8/10 Good

Maia, Yellowstone NP

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnight stay in Sofia. Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep.
Stayed 1 night in Oct 2022