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JEN Singapore Tanglin by Shangri-La

4.0 star property
Hotel with a full-service spa, steps from Tanglin Mall
VIP Access

Choose dates to view prices

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Lobby sitting area
Executive lounge
Breakfast, lunch and dinner served
Check-in/check-out kiosk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪12 min walk‬
  • Place, Orchard Road
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(46 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Singapore

Located in Orchard, JEN Singapore Tanglin by Shangri-La is adjacent to Tanglin Mall and within a 10-minute walk of other popular attractions like Gleneagles Hospital. This 4-star hotel welcomes guests with 565 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Tanglin Mall - 1 min walk - 0.0 miles
  • Singapore Botanic Gardens - 10 min walk - 0.6 miles
  • ION Orchard - 12 min walk - 0.7 miles
  • Orchard Road - 3 min drive - 1.4 miles
  • Fort Canning Park - 4 min drive - 1.9 miles

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Caffe Beviamo - ‬3 min walk
  • ‪J65 - ‬1 min walk
  • ‪Pano Kato Grill, Pizza & Deli - ‬3 min walk
  • ‪Basilico - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with a full-service spa, steps from Tanglin Mall
JEN Singapore Tanglin by Shangri-La features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include minibars, coffee makers, and free newspapers.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SGD 108.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

Frequently asked questions

Is a free cancellation option available at JEN Singapore Tanglin by Shangri-La?

JEN Singapore Tanglin by Shangri-La offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JEN Singapore Tanglin by Shangri-La?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at JEN Singapore Tanglin by Shangri-La on Dec 5, 2025 start from $138.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to JEN Singapore Tanglin by Shangri-La?

This hotel is situated in Orchard, just steps from Tanglin Mall, and within a 10-minute walk of Singapore Botanic Gardens and Forum The Shopping Mall. You'll also find Orchard Road and Marina Bay Sands Casino within a short drive.

Will I be able to park at JEN Singapore Tanglin by Shangri-La?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at JEN Singapore Tanglin by Shangri-La?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and couples treatments.

Does JEN Singapore Tanglin by Shangri-La have a casino at the property?

No, JEN Singapore Tanglin by Shangri-La doesn't have a casino.

Is there an indoor pool at JEN Singapore Tanglin by Shangri-La?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at JEN Singapore Tanglin by Shangri-La?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does JEN Singapore Tanglin by Shangri-La have a hot tub?

Yes, this hotel has a spa tub.

Does JEN Singapore Tanglin by Shangri-La have a restaurant that serves breakfast?

Yes, JEN Singapore Tanglin by Shangri-La serves buffet breakfast for a surcharge each morning at J65.

Does JEN Singapore Tanglin by Shangri-La allow pets to stay for free?

No, pets and service animals aren't allowed at JEN Singapore Tanglin by Shangri-La.

Are there connecting rooms at JEN Singapore Tanglin by Shangri-La?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to JEN Singapore Tanglin by Shangri-La?

The closest major airport to JEN Singapore Tanglin by Shangri-La is Seletar Airport (XSP), which is 10.9 mi away (25 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 15.8 mi away (32-minute drive).

Are there rooms with balconies at JEN Singapore Tanglin by Shangri-La?

No, you won't find guestrooms with balconies at JEN Singapore Tanglin by Shangri-La.

Does JEN Singapore Tanglin by Shangri-La have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at JEN Singapore Tanglin by Shangri-La.

Reviews

JEN Singapore Tanglin by Shangri-La Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 610 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, amenities
Good location and nice clean rooms Hall carpeting had an unpleasant dmell
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel

Hotel is on the edge of downtown but conveniently located across the street from a metro station and attached to a shopping mall with restaurants and a grocery store. Breakfast buffet offered a wide variety of foods.
Stayed 1 night in Aug 2025

10/10 Excellent

Cary, Palmdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best travel i have done
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Nick

Stayed 5 nights in Jul 2025

10/10 Excellent

Dr. Steven

Business traveler
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good choice. Everything is well kept, clean and efficient. It’s good value, four star plus, perfect for our family and right next to the metro so easy to use as base to explore the city
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomodation, clean, food options plenty in hotel and nearby in a shopping mall. Close to Orchard area for shopping and to MRT station for transport. Pool have lifeguards. Only wish the pool opens longer instead of closing at 8pm.
Stayed 3 nights in Aug 2025

6/10 Okay

Takae

Stayed 3 nights in Jul 2025

10/10 Excellent

lihui

Liked: Cleanliness, staff & service, property conditions & facilities
Ci
Stayed 1 night in Jul 2025

8/10 Good

Salman Masood

Stayed 4 nights in Jul 2025

8/10 Good

Wieland

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tang Shereen Suet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Deni

Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and convenient stay. Very helpful staff!
Stayed 3 nights in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Jia Qi

Traveled with family and small children
Liked: Cleanliness
We booked 4 rooms for a family trip and had a mixed experience overall. Check-in was surprisingly slow and disorganised It took much longer than expected. Four different staff members were involved, with three of them constantly deferring to one more experienced staff, which caused unnecessary delays. There was also no explanation provided about the hotel facilities, Wi-Fi access, or any helpful information during check-in. One thing that puzzled us was the repeated “wellness check” knock on the door every single day, which felt intrusive and disrupted our rest. The air conditioning in the rooms was inconsistent, especially at night—sometimes it was too hot, other times too cold, making it hard to stay comfortable. The lobby seating was limited and uncomfortable, too small for the number of guests around. I also had an issue in the gym where I accidentally left my room card inside. There was no staff manning the gym counter, and I had to trouble another guest to help me retrieve the card. On the positive side, the hotel offers convenient access to Tanglin Mall via level 2, and the beds were very comfortable, which made for a good night’s sleep. Overall, while there are some good aspects, the service and guest experience fell short. I would not recommend this hotel for stays beyond one night.
Stayed 3 nights in Jun 2025

4/10 Poor

Jia Xhin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked 4 rooms for a family trip and had a mixed experience overall. Check-in was surprisingly slow and disorganised. It took much longer than expected. Four different staff members were involved, with three of them constantly deferring to one more experienced staff, which caused unnecessary delays. There was also no explanation provided about the hotel facilities, Wi-Fi access, or any helpful information during check-in. One thing that puzzled us was the repeated “wellness check” knock on the door every single day, which felt intrusive and disrupted our rest. The air conditioning in the rooms was inconsistent, especially at night—sometimes it was too hot, other times too cold, making it hard to stay comfortable. The lobby seating was limited and uncomfortable, too small for the number of guests around. I also had an issue in the gym where I accidentally left my room card inside. There was no staff manning the gym counter, and I had to trouble another guest to help me retrieve the card. On the positive side, the hotel offers convenient access to Tanglin Mall via level 2, and the beds were very comfortable, which made for a good night’s sleep. Overall, while there are some good aspects, the service and guest experience fell short. I would not recommend this hotel for stays beyond one night.
Stayed 4 nights in Jun 2025

4/10 Poor

Timothy R

Disliked: Cleanliness, amenities, property conditions & facilities
Average hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Naresh

Stayed 1 night in Jun 2025

6/10 Okay

massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Seng Chye

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was very convenient for our purpose and the staff were super friendly. Truly enjoyed our stay.
Stayed 2 nights in Apr 2025

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