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The Vaults

2.5 star property

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Photo gallery for The Vaults

Exterior
Double Room, Ensuite
Exterior
Twin Room, Ensuite
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
16 Castle Gates, Shrewsbury, England, SY1 2AB
  • Place, Shrewsbury Castle
    ‪2 min walk‬
  • Place, Old Market Hall
    ‪7 min walk‬
  • Place, Shrewsbury Abbey
    ‪8 min walk‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Ensuite (Small)

Basic Double Room, Ensuite (Small)

Basic Double Room, Ensuite (Small)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Basic Double Room, Ensuite (Basic Double En Suite)

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Shrewsbury

The Vaults places you next to Shrewsbury Castle and within a 5-minute walk of St. Mary's Church. This 7-room inn welcomes guests with conveniences like a bar/lounge, a rooftop terrace, and a computer station.
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What's nearby

  • Shrewsbury Castle - 2 min walk - 0.1 miles
  • Old Market Hall - 7 min walk - 0.4 miles
  • Shrewsbury Abbey - 8 min walk - 0.5 miles
  • The Quarry Park - 10 min walk - 0.6 miles
  • Attingham Park - 15 min walk - 0.8 miles

Getting around

  • Shrewsbury Station - 1 min walk

Restaurants

  • ‪Tap And Can - ‬1 min walk
  • ‪The Salopian - ‬5 min walk
  • ‪Oil - ‬3 min walk
  • ‪St Nicholas Cafe-Bar - ‬2 min walk
  • ‪Shrewsbury Beaconsfield Club - ‬1 min walk

About this property

The Vaults

At The Vaults, guests have access to a rooftop terrace, free WiFi in public areas, and a computer station. Extended parking is available for a fee. Staff members can help with accommodation requests, and provide luggage storage. Other amenities at this adults-only inn include barbecue grills and a picnic area.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Extended parking on site (surcharge)

Food and drink

  • A bar/lounge

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? For a fee, this property offers extended parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit/debit cards.

Additional information about polices, regulations, and more:

  • The inn can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.

Property is also known as

Vaults Hotel Shrewsbury
Vaults Hotel
Vaults Shrewsbury
Vaults Inn Shrewsbury
Vaults Inn Shrewsbury
Vaults Inn
Vaults Shrewsbury
Inn The Vaults Shrewsbury
Shrewsbury The Vaults Inn
Inn The Vaults
The Vaults Shrewsbury
Vaults
The Vaults Inn
The Vaults Shrewsbury
The Vaults Inn Shrewsbury

Frequently asked questions

What's there to see around The Vaults?

Located steps from Shrewsbury Castle, this inn is in Shrewsbury, and within a 10-minute walk of Old Market Hall and Henry Tudor House. You'll also find The Quarry Park and Shrewsbury Abbey less than a mile away.

How much does it cost to stay at The Vaults?

As of Feb 26, 2026, prices found for a 1-night stay for 2 adults at The Vaults on Mar 4, 2026 start from 66.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Vaults?

Yes, long-term parking is available for a surcharge.

Does The Vaults feature a casino at the property?

No, The Vaults doesn't have a casino.

Will I find an indoor pool at The Vaults?

No, there is no indoor pool at this inn.

What amenities will couples enjoy at The Vaults?

At this adults-only inn, couples will appreciate amenities like a bar and a rooftop terrace plus some guestrooms include free Internet access.

Does The Vaults have a hot tub?

No, there isn't a spa tub at this inn.

Does The Vaults have a restaurant that serves breakfast?

No, The Vaults doesn't have a restaurant that serves breakfast.

Will The Vaults allow pets to stay for free?

No, pets aren't allowed at The Vaults.

Are there connecting rooms at The Vaults?

No, there aren't connecting guestrooms at this inn.

Can I book a room with a balcony at The Vaults?

No, there aren't any guestrooms with balconies at The Vaults.

The Vaults Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 142 reviews
Rating 8 - Good. 59 out of 142 reviews
Rating 6 - Okay. 28 out of 142 reviews
Rating 4 - Poor. 9 out of 142 reviews
Rating 2 - Terrible. 10 out of 142 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and the room was very nices
Stayed 1 night in Nov 2025

6/10 Okay

B

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room could have done with a deep clean
Stayed 3 nights in Nov 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, amenities
When we arrived to our room, we found our spare towels left on the floor so immediately the stay was off to a disappointing start. While we understood that there was a bar downstairs, there was no indication that the hotel would be hosting some kind of rave until midnight as we had to put up with extremely loud music, thumping bass and screaming punters all through to midnight. On top of this, the pillows were uncomfortable so safe to say we did not sleep well. We had a smart TV in the room which did not connect to the hotel WiFi so we were stuck with Freeview. The bathroom heater did not work and the bathroom smelled of damp. My grandmother who stayed with me could not use the shower because the room was too cold for her. There were sockets not placed on the wall properly. We called the 3 different numbers staff had left for us to contact if we needed help and not once did we receive an answer to our calls so our issues with the bathroom were left unresolved.
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Liked: Room comfort
O
Stayed 2 nights in Oct 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort

Midweek breat.

If all you need is a clean room and comfortable bed with en suite this is fine. Close to railway station so no taxis needed. Everything in walking distance and plenty of choice for food nearby.
Stayed 3 nights in Sep 2025

6/10 Okay

ian

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

jeffrey

Business traveler
Liked: Cleanliness, staff & service
Very close to train station
Stayed 2 nights in Aug 2025

4/10 Poor

Alison

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The carpet had holes, the bathroom layout was too cramped, the shower door wasn't on its track properly and fell off at the first touch, and the room was stiflingly hot and couldn't be made comfortable. If the curtains had been pulled across earlier in the day against the sun, it would have helped. The bed headboard smells funny - cigarette smoke? And the backyard was rather squalid with old chairs and junk. Great location, lovely staff, could be a fabulous joint with good management and modest investment.
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Stayed 2 nights in Aug 2025

8/10 Good

Jean

Traveled with partner
Liked: Amenities
We were in room 5 at the top of 3 flights of stairs, staff friendly and helpful, ideal as only 5 minute walk from the station. Comfortable bed extra large bath towels and plenty of tea, milk & sugar.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay, hosts very helpful and friendly. Next to the train station so this is excellent, but never heard a train whislt in the room. Close to town center.
Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor cleanliness and situated very high up. Outside our room was a patio area right up to our bedroom window
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good value, strange hotel

Simply put, this is a value for money hotel. Great location for trains, prison and centre and the staff are friendly. A few strange quirks make it unique but may put people off. Entering and exiting through the pub, a very narrow staircase and the shower/bathroom are not suited for larger proportioned guests.
Stayed 2 nights in Jul 2025

10/10 Excellent

vicky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied with our stay a fan was provided in the room with the weather being so warm, nothing was too much trouble, room cosy comfy bed and the pub just downstairs very handy, definitely be staying again.
Stayed 1 night in Jul 2025

10/10 Excellent

Rowena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous accommodation for an over night stay in Shrewsbury for a really good budget price. Clean and very comfy. Loved all the old features in the room. Staff were welcoming and with easy walking access to everything Shrewsbury has to offer. Would definitely book again.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact it was convenient as the train station was just around the corner.
Stayed 2 nights in Jun 2025

2/10 Terrible

Uwe

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have never walked out of a property before this in 30-something-years and I don’t like to leave negative comments but they don’t have onsite parking as advertised. I travel by motorcycle so onsite parking is a requirement and that’s why I booked this place only to find out parking was down the road. My window backed onto the beer garden on a Friday night. No thanks! The rooms were above the pub and the whole thing was just ordinary. How people gave them a 7.6 on Expedia I don’t know?!
Stayed 1 night in Jun 2025

8/10 Good

Ghzala

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. We were on bikes and nothing was too much trouble
Stayed 1 night in Jun 2025

6/10 Okay

Annette

Liked: Staff & service, room comfort

Weekend for Two

Stayed for two nights over a weekend. Couldn't fault the staff they were very friendly and helpful. The room was adequate, bed comfortable and had a small shower room/toilet which needed a bit of TLC. Room had everything necessary for a short stay i.e. ironing board and iron, hairdryer, small fan which was a godsend as our room was in full sun all day. We were on the third floor, so lots and lots of stairs (no lift, but we did know that before booking), so not for you if you have any mobility issues. Probably wouldn't stay again, due to this but all in all, not a bad stay.
Stayed 2 nights in May 2025

10/10 Excellent

Lito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Francesca

Business traveler
Liked: Cleanliness, staff & service, room comfort

Not bad

Stayed 1 night in May 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort

The castle Vaults

I had a 2 night stay in a single room it was ok and clean and tidy etc
Stayed 2 nights in Apr 2025

6/10 Okay

lisa

Stayed 1 night in Mar 2025