4/10 Poor
Lauren
Traveled with partner
Aug 11, 2025
Disliked: Staff & service
We stayed for 3 nights - When we checked in we were told that we needed to park our boat and truck at the far end of the parking lot. Our room was at the opposite end of the hotel. When I asked if we could be moved to a room that was closer to our trailer I was told quite abruptly no. No explanation given. This was after I waited patiently for her to finish a personal conversation with another employee about social media. After 5 minutes of being completely ignored by her, I kindly interrupted and asked about being moved. Our room was cleaned one time and then she only emptied the trash bin. She did not leave any toilet paper even though it was quite obvious that we needed some. I had to go looking for some myself. I had used some of the coffee pods the first morning but housekeeping did not replace the used ones nor did they pick up the used ones and the used coffee cup. One morning as I was leaving the elevator a different employee was blocking the area with her maid cart. I had to ask her to move so I could exit the elevator!!! so rude - as we were leaving the final day I asked a supervisor why we could not change rooms and she said it was because the were completely booked. Find that hard to believe since the parking lot only had about six cars in it.
Lauren
Stayed 3 nights in Aug 2025