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Hotel Willow Banks Shimla

4.0 star property
Hotel with 5 restaurants, steps from Mall Road

Choose dates to view prices

Photo gallery for Hotel Willow Banks Shimla

Restaurant
Exterior
Restaurant
Premium bedding, minibar, in-room safe, individually decorated
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Near Tourism Lift, The Mall, Shimla, Himachal Pradesh, 171001
  • Place, Mall Road
    ‪2 min walk‬
  • Place, Christ Church
    ‪5 min walk‬
  • Place, Lakkar Bazar
    ‪10 min walk‬
  • Airport, Shimla (SLV)
    ‪14 min drive‬

Room options

View all photos for Super Deluxe Room with Small Balcony and Bathtub

Premium bedding, minibar, in-room safe, individually decorated

Super Deluxe Room with Small Balcony and Bathtub

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room - Mall road facing with Bathtub

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room - Mall road facing with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 375 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room with Large Balcony and Bathtub

Premium bedding, minibar, in-room safe, individually decorated

Premium Room with Large Balcony and Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Interconnected Family Rooms with Jacuzzi

Premium bedding, minibar, in-room safe, individually decorated

Interconnected Family Rooms with Jacuzzi

  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Rooms with Kitchenette

32-inch LED TV with cable channels, TV

Premium Rooms with Kitchenette

  • 375 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury rooms with Balcony (Limited View) and Bathtub

Premium bedding, minibar, in-room safe, individually decorated

Luxury rooms with Balcony (Limited View) and Bathtub

  • 200 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room with Balcony and Bathtub

Club Room with Balcony and Bathtub | Premium bedding, minibar, in-room safe, individually decorated

Club Room with Balcony and Bathtub

  • 375 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Shimla

Hotel Willow Banks Shimla places you next to Mall Road and within a 10-minute walk of Christ Church. This 55-room, 4-star hotel welcomes guests with 5 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Mall Road - 2 min walk - 0.1 miles
  • Christ Church - 5 min walk - 0.3 miles
  • Gaiety Theater - 7 min walk - 0.4 miles
  • Lakkar Bazar - 10 min walk - 0.6 miles
  • Jakhu Temple - 15 min walk - 0.6 miles

Getting around

  • Shimla Station - 8 min drive
  • Shimla (SLV) - 21 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cafe Simla Times - ‬1 min walk
  • ‪Wake and Bake Cafe - ‬9 min walk
  • ‪Eighteen71 Cookhouse & Bar - ‬1 min walk
  • ‪Hotel Clarke's - An Oberoi Hotel - ‬3 min walk

About this property

Hotel Willow Banks Shimla

Hotel with 5 restaurants, steps from Mall Road
At Hotel Willow Banks Shimla, guests enjoy a full-service spa, a nightclub, and a gym. If you drive, self parking is INR 200 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sitting areas, refrigerators, and minibars are also standard.
Recreational amenities at the hotel include a health club and a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Reception
Royale Retreat Hotel & Spa Near Mall Road
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
7.4 out of 10, Good, 22 reviews
$54 nightly
The price is $57
Jan 27 - Jan 28, 2026
Total with taxes and fees
Royale Retreat Hotel & Spa Near Mall Road

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (INR 200 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: INR 700 for adults and INR 500 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator (48 inch wide door)

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for INR 2000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: INR 4000
  • New Year's Eve (December 31) Gala Dinner per child: INR 3000 (up to 5 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 700 for adults and INR 500 for children
  • Self parking fee: INR 200 per day
  • Rollaway bed fee: INR 2000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-2:30 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Willow
Hotel Willow Banks
Hotel Willow Banks Shimla
Willow Banks
Willow Banks Hotel
Willow Banks Shimla
Willow Banks Shimla
Hotel Willow Banks Hotel
Hotel Willow Banks Shimla
Hotel Willow Banks Hotel Shimla

Frequently asked questions

What's there to do within easy reach of Hotel Willow Banks Shimla?

Located steps from Mall Road, this hotel is in Shimla, and within a 10-minute walk of Gaiety Theater and The Ridge. You'll also find Lakkar Bazar and Himalayan Aviary less than a mile away.

Is parking available on site at Hotel Willow Banks Shimla?

Yes, parking is offered for INR 200 per day.

Is a spa located at Hotel Willow Banks Shimla?

There is a full-service spa available for guests to enjoy and services include Thai massages, Swedish massages, Ayurvedic treatments, and aromatherapy.

Does Hotel Willow Banks Shimla have a casino on the premises?

No, Hotel Willow Banks Shimla doesn't have a casino.

Is there an indoor pool at Hotel Willow Banks Shimla?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Willow Banks Shimla?

There are plenty of amenities for couples at this hotel, including 2 bars, 5 restaurants, and a full-service spa.

Are there hot tubs at Hotel Willow Banks Shimla?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Willow Banks Shimla have a restaurant with a breakfast menu?

Yes, Hotel Willow Banks Shimla has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Willow Banks Shimla allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Willow Banks Shimla.

Does Hotel Willow Banks Shimla have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Willow Banks Shimla?

The closest major airport to Hotel Willow Banks Shimla is Shimla (SLV), which is 12.5 mi away (21 minutes by car).

Are there rooms with balconies at Hotel Willow Banks Shimla?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy valley or city views.

Hotel Willow Banks Shimla Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 7 out of 55 reviews
Rating 4 - Poor. 6 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Harsh, Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla.
Stayed 4 nights in Sep 2025

8/10 Good

Kenneth, horseheath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. A proper European level service and maintained hotel. Rare for India. Stayed there twice. Would recommend. Food and drink relatively pricey as you would expect.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth, horseheath

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
There is no accessible parking. Beware! It's a long climb up steps or by the Govt restricted roadway. The hotel is not set up for anybody with an accessibility issue. Generally nice staff, professionally run. Food offering is pretty standard for India. Hotel is recommended. Would happily stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service

Shimla. Awesome, but Make your own decision.

My first time in Shimla, which turns out to be a party town. Epic views, but noisy accommodation as there are several bars in this place. It is on Mall Road which for first time travellers here is a tourist hotspot for national and international travellers. Depends on you, if you like to be in the heart of town then go if not choose somewhere else.
View from room.
In the old Townhouse. Either side of this is a KFC, Costa and Pizza Hut?!
Cool building
Stayed 1 night in Apr 2025

6/10 Okay

Jatin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old,well maintained .Still property needs to be renovated. Poor experience with wifi.
Stayed 1 night in May 2025

6/10 Okay

Jatin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is old & decent to live. Very poor experience with wifi . Wifi does not work at all. They need to work upon the room maintenance a lot now .Still the rooms of year 1817
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the best

Fantastic location, clean comfortable rooms with good quality amenities. Clear instructions on how to find hotel. Great views of Shimla. Thoroughly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sushant

Stayed 2 nights in Feb 2025

10/10 Excellent

jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding place with really helpful people who are so polite, courteous, and willing to go way beyond the ordinary to make your stay worthwhile.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amarjeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of property is very idyllic, staff very friendly & helpful x
Stayed 2 nights in Dec 2024

8/10 Good

Baburao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is in nice location

It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sally

Stayed 1 night in Mar 2024

8/10 Good

Louisa

Stayed 3 nights in Mar 2023

10/10 Excellent

Nisha

Traveled with family
Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service crew are friendly
Stayed 1 night in May 2022

2/10 Terrible

Sandeep

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No heat no view but I paid for view room
Stayed 1 night in Feb 2022

10/10 Excellent

Anupam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Good
Stayed 1 night in Jan 2022

2/10 Terrible

Gagandeep

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in process was not smooth.
Stayed 1 night in Jan 2022

4/10 Poor

DONG J

Traveled with family
Disliked: Staff & service, amenities
I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel.
Stayed 3 nights in Nov 2021

10/10 Excellent

Amrita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2021

6/10 Okay

Krishan

Traveled with family
Hotel hasn’t Parking and overall is good
Stayed 1 night in Oct 2021

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2021

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