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Sheraton Shantou Hotel

4.5 star property

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Exterior
Suite, 1 King Bed (行政套房) | Premium bedding, desk, soundproofing, iron/ironing board
2 restaurants, dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011
  • Place, Shantou the Mixc
    ‪6 min walk‬
  • Place, Shipaotai Park
    ‪3 min drive‬
  • Place, Dahao Ancient City
    ‪12 min drive‬
  • Airport, Shantou (SWA-Jieyang Chaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed (高级大床房)

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed (高级大床房)

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, City View (豪华城景大床房)

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed, City View (豪华城景大床房)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View (豪华城景双床房)

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, City View (豪华城景双床房)

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Double Beds and 1 Sofa Bed

Family Room, 2 Double Beds and 1 Sofa Bed | Premium bedding, desk, soundproofing, iron/ironing board

Family Room, 2 Double Beds and 1 Sofa Bed

8.0 out of 10
Very good
(2 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Sea View (豪华海景大床房)

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Sea View (豪华海景大床房)

  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Garden View (豪华园景双床房)

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds, Garden View (豪华园景双床房)

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (行政海景双床房)

Room, 2 Double Beds (行政海景双床房) | Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Double Beds (行政海景双床房)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (行政海景大床房)

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed (行政海景大床房)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (行政大床房)

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed (行政大床房)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (行政双床房)

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Double Beds (行政双床房)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (行政套房)

Suite, 1 King Bed (行政套房) | Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed (行政套房)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (豪华海景套房)

View from room

Suite, 1 King Bed (豪华海景套房)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Shantou

Located in Longhu Qu, Sheraton Shantou Hotel is 1.9 mi (3.1 km) from Shipaotai Park and within a 10-minute drive of other popular attractions like Shantou Museum. This 4.5-star hotel welcomes guests with 330 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Shantou, and a short drive from Shantou the Mixc and Jinsha Park.

What's nearby

  • Shantou the Mixc - 6 min walk - 0.4 miles
  • Shipaotai Park - 3 min drive - 1.7 miles
  • Chaoshan Stadium - 4 min drive - 2.3 miles
  • Shantou Museum - 4 min drive - 2.7 miles
  • Dahao Ancient City - 12 min drive - 9.6 miles

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 46 min drive

Restaurants

  • ‪鲜来厚道 - ‬4 min walk
  • ‪金口福牛肉(龙湖区长平路沃尔玛东侧食街店) - ‬11 min walk
  • ‪阿赤牛肉丸 - ‬11 min walk
  • ‪Block Pizzeria 街区披萨 - ‬2 min walk
  • ‪Smile Smile Cafe - ‬8 min walk

About this property

Sheraton Shantou Hotel

At Sheraton Shantou Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer spring water baths, rainfall showers, hair dryers, and free toiletries. IPod docks, coffee makers, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Lobby lounge, beach views, open daily
Shantou Marriott Hotel
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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 67 reviews
$120 nightly
The price is $129
Jul 1 - Jul 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 大堂吧
  • 盛宴标帜西餐厅
  • 采悦轩中餐厅

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 168 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay.
  • Onsite safety features include a fire extinguisher and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 08 to November 30.
  • Pool access available from 7:00 AM to 10:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shantou
Shantou Hotel
Shantou Sheraton
Shantou Sheraton Hotel
Sheraton Hotel Shantou
Sheraton Shantou
Sheraton Shantou Hotel
Sheraton Shantou Hotel Hotel
Sheraton Shantou Hotel Shantou
Sheraton Shantou Hotel Hotel Shantou

Frequently asked questions

What is there to do within easy reach of Sheraton Shantou Hotel?

This hotel is situated in Longhu Qu within a short 6-minute walk of Shantou the Mixc. You'll also find Shipaotai Park and Shantou Museum within a short drive.

How much does it cost to stay at Sheraton Shantou Hotel?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Sheraton Shantou Hotel on Jul 5, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Sheraton Shantou Hotel?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Are there luxury amenities available at Sheraton Shantou Hotel?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a bar/lounge at this hotel.

Does Sheraton Shantou Hotel have a casino at the property?

No, Sheraton Shantou Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Shantou Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:30 PM and the seasonal pool will be open from March 08 until November 30.

Is Sheraton Shantou Hotel good for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a bar/lounge.

Does Sheraton Shantou Hotel have a hot tub?

No, but all guestrooms at this hotel have spring water bathtubs.

Does Sheraton Shantou Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Shantou Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Shantou Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Shantou Hotel.

Does Sheraton Shantou Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Sheraton Shantou Hotel?

The closest major airport to Sheraton Shantou Hotel is Shantou (SWA-Jieyang Chaoshan Intl.), which is 24.7 mi away (46 minutes by car).

Are there rooms with balconies that I can book at Sheraton Shantou Hotel?

No, there aren't any guestrooms with balconies at Sheraton Shantou Hotel.

Does Sheraton Shantou Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Shantou Hotel.

Sheraton Shantou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 363 reviews
Rating 8 - Good. 133 out of 363 reviews
Rating 6 - Okay. 19 out of 363 reviews
Rating 4 - Poor. 7 out of 363 reviews
Rating 2 - Terrible. 6 out of 363 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Song Nguan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient localities with shopping and eateries all within walking distance. Rooms are well kept and staff are all helpful.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Wing Cheong Simon

Liked: Cleanliness, staff & service, amenities
Room is clean and very good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, excellent breakfast buffet with a lot choices, very professional staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thanh T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stayed
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

An Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful and friendly, room is big , clean and comfortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

KAI MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area yet convenient walking distance to large malls and restaurants.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Rebekah is very helpful and a such a joy! She helped with communication with the driver and also recommended places of interest for us to visit. Very fruitful trip and highly recommend this stay!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Nice Hotel.
Stayed 5 nights in May 2024
Verified

8/10 Good

Li

Liked: Cleanliness
Just Ok
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shianti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location staff very helpful and friendly
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Binh Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean, friendly staffs
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

YAN MING

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and services of the hotel is excellent
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Pui Ha

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Breakfast variety is good. The Swimming pool is not big but pleasant.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Yui Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service well
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Siu Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to stay

Very Nice and will visit next time. Shopping area nearby and food street also walk 10mins. distance. Highly recommend to stay here
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Siu Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Weican

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with perfect location nearby the big shopping mall. Staff is very nice and helpful. Though the hotel is a little old but the maintenance is good. Have an enjoyable trip with family. Would love to stay at this hotel next time.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome environment
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Rui Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Mong Lee

Disliked: Property conditions & facilities
I asked for a non-smoking room but got a smoking one which even after cleaning smelled of smoke for 2 days. The lobby lounge had few alchohol choices with most brands out of stock and no live band. The staff were few and somewhat clueless.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Stayed 1 night in Feb 2024
Verified

8/10 Good

Tetsuji

Liked: Cleanliness, amenities
Totally it was good. It may be a little expensive.
Stayed 1 night in Sep 2023