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The Q Hotel

Property class: 3

Choose dates to view prices

Photo gallery for The Q Hotel

A modern living room with a large curved sofa, a round coffee table, and a decorative chandelier.
A pool area with lounge chairs, a small pool, and a building with stone walls and a balcony.
A sauna with wooden walls and benches, featuring multiple benches and a central open space.
An outdoor patio with metal chairs and a table, surrounded by greenery and a tall church spire in the background.
A staircase with a wooden handrail and a white balustrade.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
12 Queens Road, Shanklin, England, PO37 6AN
  • Place, Shanklin Old Village
    ‪3 min walk‬
  • Place, Shanklin Chine
    ‪4 min walk‬
  • Place, Shanklin Beach
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪99 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with white linens, a bedside table with a lamp, and a wall with a floral pattern.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a bedside table with a lamp, a bedside table with a remote control, a bedside table with a book, and a wardrobe.

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite

A double bed with two nightstands, each with a lamp, in a room with a wooden ceiling and a floral-patterned wall.

Signature Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

A neatly made bed with white linens and pillows, a wall with a geometric pattern, and a lamp on a bedside table.

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A large bed with a quilted headboard, a bedside table with a lamp, and a window with sheer curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a bed, two bedside tables, lamps, and a wall mural.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted decorative piece.

Superior Double or Twin Room

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Shanklin

The Q Hotel places you within a 10-minute stroll of Shanklin Theatre and Shanklin Beach. This 3-star hotel has 31 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Shanklin Old Village - 3 min walk - 0.2 miles
  • Shanklin Theatre - 3 min walk - 0.2 miles
  • Shanklin Chine - 4 min walk - 0.3 miles
  • Shanklin Beach - 5 min walk - 0.3 miles
  • Small Hope Beach - 9 min walk - 0.5 miles

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • ‪The Falcon - ‬7 min walk
  • ‪King Harry's Bar - ‬8 min walk
  • ‪KFC - ‬4 min drive
  • ‪South East Beach Cafe - ‬10 min walk
  • ‪The Waterfront Inn - ‬5 min walk

About this property

The Q Hotel

A full-service spa, a sauna, and free WiFi in public areas are featured at The Q Hotel. If you drive, put free parking to good use. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and 41-inch flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include electric kettles, portable fans, and free tea bags/instant coffee.
Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Q. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 25 per accommodation, per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.0 per stay
  • Cribs/infant beds are available for GBP 25 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25 per stay
  • Rollaway bed fee: GBP 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:30 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to October 01.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

Frequently asked questions

Is free cancellation available at The Q Hotel?

The Q Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Q Hotel?

As of Sep 6, 2026, prices found for a 1-night stay for 2 adults at The Q Hotel on Oct 4, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Q Hotel?

This hotel is located in Shanklin, just steps from Shanklin Theatre and Shanklin Beach, and within a short walk of Shanklin Old Village. You'll also find Shanklin Chine and Isle of Wight Area of Outstanding Natural Beauty less than a mile away.

Will I be able to park at The Q Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at The Q Hotel?

The Q is the name of the hotel's full-service spa available for guests to enjoy.

Does The Q Hotel include a casino on the premises?

No, The Q Hotel doesn't have a casino.

Is there an indoor pool at The Q Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 7:00 PM and the seasonal pool will be open from May 01 until October 01.

Is The Q Hotel good for couples?

There are many amenities for couples at this hotel, including champagne service as well as proposal/romance packages and a bar/lounge.

Are there hot tubs at The Q Hotel?

No, but this hotel does have a sauna.

Does The Q Hotel feature a restaurant that includes a breakfast menu?

Yes, The Q Hotel serves continental breakfast each morning for a surcharge from its cafe.

Does The Q Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Q Hotel for a fee of GBP 25 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Q Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Q Hotel?

The closest major airport to The Q Hotel is Southampton (SOU), which is about 23.6 mi away.

Can I book a room with a balcony at The Q Hotel?

No, there aren't any guestrooms with balconies at The Q Hotel.

Does The Q Hotel have a wedding venue?

There are wedding services available at The Q Hotel if that's in your vacation plans.

The Q Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 85 out of 206 reviews
Rating 8 - Good. 77 out of 206 reviews
Rating 6 - Okay. 30 out of 206 reviews
Rating 4 - Poor. 10 out of 206 reviews
Rating 2 - Terrible. 4 out of 206 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms bet clean, staff were excellent.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rupak

Liked: Cleanliness, staff & service, amenities
Friendly staff. The lounge and bar area seemed recently renovated. Room was a bit outdated but the price was reasonable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fab bar area and outside seating, room was snug but had everything we needed and very clean. Staff very friendly and helpful, only minor issue is that property is not wheelchair accessible, althought they are ramps getting into main entrance involves getting up quite a big step, otherwise very nice hotel
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

NICOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in the perfect location with helpful, pleasant staff. The rooms however are tired and need an update to reflect the downstairs of this hotel. The shower has no pressure, the toilets are run on a very noisy macerater and generally the rooms require a total refurb which i understand from the new Managers is in hand.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy chic hotel smells Devine and staff lovely, Can’t rate amenities or breakfast as the spa and breakfast wasn’t available due to coming out of season.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel great facilities and in a great location would recommend
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Paul

Liked: Staff & service, amenities
This hotel is well situated and the reception and bar areas are top class. The staff also are not to be faulted, providing a warm welcome and nothing too much trouble. The bedroom and decor however, leave much to be improved upon. Poor paint finishing, a wash basin in the main bedroom area separate from the shower and toilet, a dreadfully weak shower and a strange pump noise going on throughout the day/night intermittently. All easily remedied which would make this welcoming hotel one of the best in Shanklin I reckon.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good with lots of choice . Room was fine but TV quite big for the size of the room. Shower very small. Lovely decor and bar staff and waitress very helpful. Nice being able to use the sauna. Pool and hot tub not yet in use
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, owners and staff lovely, friendly and helpful, great breakfast, will be going back at some point
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Mia Mayixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent single room given the price and breakfast is great
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Cosmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely place - interesting deco; infrared sauna, hot tub and heated outdoor swimming pool - all in great working condition; friendly staff; tasty breakfast
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Stayed 1 night in May 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
We were ony on the Island for a few days, but the hotel acted as a great place for us to explore the area.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Only spent a night after a late arrival, so not much time to experience the place fully, but the night and breakfast I had were truly excellent.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel with great staff and gorgeous views
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed one night, but happy with the stat.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Lisa

Liked: Staff & service
Lovely boutique style hotel quirky decor communal areas very nicely designed. Our room on the ground floor was small with the wash basin in the bedroom not in the bathroom. Towels changed and house keeping done daily. Lovely dining room the Full English Breakfast was good although a little pricey. No evening meals. The bar area and lounge was welcoming and comfortable. The outside area inc swimming pool was not in use, possibly too early in the season (11 - 15 May). A few parking space’s are available at the back of the hotel, first come basis. The staff were welcoming and friendly, especially Ewan who was very attentive during our 4 night stay Ideal location for getting to Shanklin’s beach front esplanade and to Shanklin old town with its small local shops,pubs and cafes.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time me and my partner have stayed at the Q hotel. Overall everything is great - staff lovely and easy to chat too, location and great walking distance.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy little boutique hotel.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a lovely boutique hotel and we had a lovely stay. Highly recommended
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for old and new town centres and Lift to seafront.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Dilwyn

Liked: Staff & service
Disliked: Amenities
Found the room quite claustrophobic with a very small bathroom and basin in bedroom. No food available as I was the only guest staying. Staff were very nice. Do not think I will stay there again.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to the beach. Staff was friendly and helpful.
Stayed 3 nights in May 2025