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The Ritz-Carlton Shanghai, Pudong

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Shanghai

Choose dates to view prices

Photo gallery for The Ritz-Carlton Shanghai, Pudong

Enjoy a cityscape view from the comfort of this stylish room, featuring a large window and modern design.
Enjoy panoramic views of the city skyline from our rooftop terrace, featuring comfortable seating and a serene waterfront view.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a plush bed and cozy seating area.
Enjoy breathtaking city views from the comfort of your room, featuring a large window and a cozy atmosphere.
Relax by the pool surrounded by city views and modern architecture.

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking available

Explore the area

Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    ‪5 min walk‬
  • Jin Mao Tower
    ‪6 min walk‬
  • The Bund
    ‪1 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪17 min drive‬

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Room options

View all photos for Club Bund View King Room

View from room

Club Bund View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Pearl Tower King Room

View from room

Club Pearl Tower King Room

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View Twin Room

1 bedroom, down comforters, in-room safe, desk

Club City Lights View Twin Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Pearl Tower Twin Room

1 bedroom, down comforters, in-room safe, desk

Club Pearl Tower Twin Room

8.0 out of 10
Very good
(1 review)
  • 560 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (View)

View from room

Room, 1 King Bed (View)

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Bund View Twin Room

View from room

Club Bund View Twin Room

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (View)

Suite, 1 King Bed, Non Smoking (View) | 1 bedroom, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking (View)

  • 807 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for City Light View Twin Room

1 bedroom, down comforters, in-room safe, desk

City Light View Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (View)

View from room

Room, 1 King Bed, Non Smoking (View)

  • 689 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shanghai Bund View Twin Room

View from room

Shanghai Bund View Twin Room

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View (Club)

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, City View (Club)

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Panoramic Suite

Club Panoramic Suite | Living room | LCD TV

Club Panoramic Suite

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite

1 bedroom, down comforters, in-room safe, desk

The Ritz-Carlton Suite

  • 4413 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for City Light View King Room

1 bedroom, down comforters, in-room safe, desk

City Light View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (Pearl Tower View)

Club Suite, 1 Bedroom, Non Smoking (Pearl Tower View) | 1 bedroom, down comforters, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking (Pearl Tower View)

  • 807 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite

Carlton Suite | 1 bedroom, down comforters, in-room safe, desk

Carlton Suite

  • 1130 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Tower (View)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower (View)

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Chairman Suite

1 bedroom, down comforters, in-room safe, desk

Chairman Suite

  • 4413 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Bund View Suite

Premier Bund View Suite | 1 bedroom, down comforters, in-room safe, desk

Premier Bund View Suite

  • 1023 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio

View from room

Club Studio

  • 689 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View King Room

1 bedroom, down comforters, in-room safe, desk

Club City Lights View King Room

  • 534 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shanghai

Located in Downtown Shanghai, The Ritz-Carlton Shanghai, Pudong is within a 10-minute walk of popular sights such as Pudong Riverside Promenade and Park and Super Brand Mall. This 285-room, 5-star hotel welcomes guests with 2 indoor pools, 4 restaurants, and a 24-hour gym. Centrally located in Shanghai, the hotel is connected to a shopping center and also a short walk from Jin Mao Tower and Lujiazui Jingting.

What's nearby

  • Oriental Pearl Tower - 5 min walk - 0.3 miles
  • Jin Mao Tower - 6 min walk - 0.3 miles
  • Shanghai Tower - 8 min walk - 0.5 miles
  • The Bund - 1 min drive - 0.6 miles
  • Yu Garden - 3 min drive - 1.4 miles

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Isola - ‬2 min walk
  • ‪Fancy Fruit - ‬2 min walk
  • ‪Kobachi - ‬1 min walk
  • ‪東京カレー - ‬1 min walk
  • ‪Flair Rooftop - ‬2 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

Luxury hotel with 4 restaurants connected to a shopping center in Shanghai
Guests staying at The Ritz-Carlton Shanghai, Pudong enjoy access to 2 indoor pools, a 24-hour gym, and a sauna. If you drive, self parking is CNY 128 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find free WiFi and wired Internet, along with 55-inch LCD TVs. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include espresso makers, free newspapers, and free local calls. Housekeeping is available on request.
2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish

Similar properties

Relax on the rooftop terrace with comfortable seating and take in the panoramic view of the city's skyline.

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  • Pool
  • Hot Tub
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 549 reviews
$220 nightly
The price is $233
Aug 10 - Aug 11
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 128 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aura 大堂酒廊及爵士吧
  • Flair 屋顶餐厅酒吧
  • 意味轩意大利餐厅
  • 金轩中餐厅

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Hot tub
  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,297 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 9 to June 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 265 for adults and CNY 133 for children
  • Self parking fee: CNY 128 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton Shanghai, Pudong?

The Ritz-Carlton Shanghai, Pudong provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton Shanghai, Pudong?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Shanghai, Pudong on Aug 4, 2025 start from $291.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Ritz-Carlton Shanghai, Pudong?

This hotel is situated in Downtown Shanghai within a short 12-minute walk of The Bund and also 8 minutes on foot from Shanghai Tower. You'll also find People's Square and Nanjing Road Shopping District within a short drive.

Will I be able to park at The Ritz-Carlton Shanghai, Pudong?

Yes, parking is offered for CNY 128 per night. Accessible parking is also available for guests.

Is there a spa available at The Ritz-Carlton Shanghai, Pudong?

Spa services at the hotel include massages and facials.

Does The Ritz-Carlton Shanghai, Pudong include a casino at the property?

No, The Ritz-Carlton Shanghai, Pudong doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton Shanghai, Pudong?

Yes, this hotel has 2 indoor pools along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at The Ritz-Carlton Shanghai, Pudong?

This riverfront hotel offers plenty of amenities for couples including 2 indoor pools, 2 bars, and a Michelin-rated restaurant.

Does The Ritz-Carlton Shanghai, Pudong have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Ritz-Carlton Shanghai, Pudong have a restaurant that serves breakfast?

Yes, The Ritz-Carlton Shanghai, Pudong has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Ritz-Carlton Shanghai, Pudong allow pets to stay for free?

No, pets and service animals aren't allowed at The Ritz-Carlton Shanghai, Pudong.

Does The Ritz-Carlton Shanghai, Pudong have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Ritz-Carlton Shanghai, Pudong?

The closest major airport to The Ritz-Carlton Shanghai, Pudong is Hongqiao International Airport (SHA), which is 11.3 mi away (38 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 25.1 mi away (43-minute drive).

Are there rooms with balconies that I can book at The Ritz-Carlton Shanghai, Pudong?

No, at The Ritz-Carlton Shanghai, Pudong, there aren't any guestrooms that list a balcony.

Does The Ritz-Carlton Shanghai, Pudong have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Ritz-Carlton Shanghai, Pudong.

The Ritz-Carlton Shanghai, Pudong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 384 out of 507 reviews
Rating 8 - Good. 81 out of 507 reviews
Rating 6 - Okay. 23 out of 507 reviews
Rating 4 - Poor. 7 out of 507 reviews
Rating 2 - Terrible. 12 out of 507 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

GE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Fen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful

10/10 Excellent

Theodore

Stayed 2 nights in Apr 2025

10/10 Excellent

Yuhua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Ritz-Carlton, Shanghai was nothing short of spectacular. From the moment we arrived, the staff went above and beyond to ensure our comfort - warm, attentive, and always ready to assist. Sara, in particular, was incredibly accommodating. We had a room which took our breath away - floor-to-ceiling windows framing the iconic Oriental Pearl Tower, with the glittering skyline of Shanghai stretching out before us at night. Mornings were just as wonderful, with a sumptuous breakfast spread overlooking the Bund. The pool also had wonderful view but you will need a swimming hat to use it. The rooftop bar had amazing views but there’s a minimum spend. The location is also great. You can get to the Bund in around 15 minutes by Didi or taxi. There’s a metro station about 5 minutes away. Overall, every detail of our stay felt special, making it an unforgettable experience. We look forward to staying again next time we’re in Shanghai.
Stayed 3 nights in Mar 2025

10/10 Excellent

Savanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention to detail was excellent! Well worth every moment we stayed there!
Stayed 4 nights in Feb 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days back in Pudong

WOW WOW WOW What an Amazing Sevice, everything else is as a high end 5 star hotel should have, but we have never experienced the service we received at this hotel, honestly the service should get 10 stars - Rosy took so good care of us, absolute amazing. The hotel is located together with the ifc mall (best in Shanghai), and right next to the 3 tall buildings.
Stayed 3 nights in Jan 2025

6/10 Okay

Jennelyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jazlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

YIFTACH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great luxury hotel in SH; modern are;

Stayed 3 nights in Nov 2024

10/10 Excellent

carlos

Stayed 7 nights in Nov 2024

10/10 Excellent

Serene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

JAMES CHENG TUNG, DIAMOND BAR

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
in room carpet is dirty. carpet on the walkway is also dirty. AC is not cool at all, so they move us to another room. we arrived on time and we communicated with them a while ago about our arrival time. but we still have to wait for 3 hours until our room is ready after 6pm. the overwhole equipments are terrible .
Stayed 3 nights in Sep 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation from beginning to end. There was a line during check-in and the hotel staff brought me to another level to check in so I didn't have to wait. The rooms were spacious and maintained twice a day by the housekeepers. Overall it was a pleasant experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing!
Stayed 1 night in Nov 2024

8/10 Good

Hwachun

Traveled with family
Liked: Cleanliness, staff & service, amenities
Buffet breakfast has great fruit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service
The staff is so so helpful and deserve heaps of praise. My husband fell sick and they helped me find a pharmacy and an international hospital. The gentleman at the desk walked me to the pharmacy and translated for me. The guest service folks helped me find an international hospital and booked a taxi to take us there in 2 minutes of making the request The only downside is the gym and the lack of vegan options for meals. Breakfast is also a bit limited, but the chef helped me find vegan options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jihad

Stayed 7 nights in Jun 2024

4/10 Poor

Jose, Miami Beach

Stayed 4 nights in Oct 2024

10/10 Excellent

Yee Kok, Kuala Lumpur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel . Lovely helpful staff. Great rooms , comfy bed. Excellent breakfast buffet. Room cleaner Jane was excellent. Lots of little extra touches I didn’t use the fitness center or pool but they look amazing. I did go for 2 runs - the concierge team can offer you a running map ( not really needed) and cold water and towels on your return . A great treat . Can’t wait to come back
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite hotel and amazing people. Club Lounge is perfect. Will recommend Ritz-Carlton Shanghai to all our friends.
Stayed 4 nights in Sep 2024

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