See all properties

The Portman Ritz-Carlton, Shanghai

5.0 star property
Luxury hotel with a sauna connected to the convention center in Shanghai

Choose dates to view prices

Photo gallery for The Portman Ritz-Carlton, Shanghai

Aerial view
Property video
Lounge
Interior detail
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

View in a map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040
  • Place, West Nanjing Road
    ‪1 min walk‬
  • Place, Jing An Kerry Centre
    ‪3 min walk‬
  • Place, Jing'an Temple
    ‪10 min walk‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Skyline View - King

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Skyline View - King

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View - King

Premium bedding, pillowtop beds, minibar, in-room safe

Club Skyline View - King

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe City View - King

Premium bedding, pillowtop beds, minibar, in-room safe

Club Deluxe City View - King

7.0 out of 10
Good
(2 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite - King

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Suite - King

7.0 out of 10
Good
(2 reviews)
  • 845 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View - King

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe City View - King

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe - Twin

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe - Twin

9.4 out of 10
Exceptional
(13 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe City View - Twin

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe City View - Twin

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe City View - Twin

Premium bedding, pillowtop beds, minibar, in-room safe

Club Deluxe City View - Twin

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite - Twin

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Suite - Twin

  • 845 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Skyline View - Twin

Premium bedding, pillowtop beds, minibar, in-room safe

Club Skyline View - Twin

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Business Studio - Twin

Club Business Studio - Twin | Premium bedding, pillowtop beds, minibar, in-room safe

Club Business Studio - Twin

  • 516 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Skyline View - Twin

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Skyline View - Twin

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe - King

Deluxe - King | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe - King

9.4 out of 10
Exceptional
(19 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | Premium bedding, pillowtop beds, minibar, in-room safe

One Bedroom Penthouse Suite

  • 1163 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3

View all photos for Two Bedroom Penthouse Suite

Two Bedroom Penthouse Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Two Bedroom Penthouse Suite

  • 1928 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5

View all photos for Club Premier Suite - King

Premium bedding, pillowtop beds, minibar, in-room safe

Club Premier Suite - King

  • 845 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Business Studio - King

Club Business Studio - King | Premium bedding, pillowtop beds, minibar, in-room safe

Club Business Studio - King

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Presidential Suite, 1 King Bed | View from room

Hilton Shanghai City Center

Jing'an
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 90 reviews
$152 nightly
The price is $162
Dec 22 - Dec 23
Total with taxes and fees
Hilton Shanghai City Center

About the neighborhood

Shanghai

Located in Jing'an within a short walk of Jing'an Temple, The Portman Ritz-Carlton, Shanghai is within 2 miles (3 km) of other popular sights such as People's Square. This 593-room, 5-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and a gym. It's connected to the convention center in central Shanghai and also close to The Bund.

What's nearby

  • West Nanjing Road - 1 min walk - 0.0 miles
  • Jing An Kerry Centre - 3 min walk - 0.2 miles
  • Jing'an Temple - 10 min walk - 0.6 miles
  • Former French Concession - 14 min walk - 0.8 miles
  • Shanghai Exhibition Center - 15 min walk - 0.8 miles

Getting around

  • Jing'an Temple Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 21 min drive

Restaurants

  • ‪The Ritz Bar & Lounge - ‬2 min walk
  • ‪The Lobby Lounge - ‬3 min walk
  • ‪Portman's - ‬2 min walk
  • ‪Beef & Liberty - ‬1 min walk
  • ‪Baker & Spice - ‬2 min walk

About this property

The Portman Ritz-Carlton, Shanghai

Luxury hotel with a sauna connected to the convention center in Shanghai
The Portman Ritz-Carlton, Shanghai features an indoor pool, an outdoor pool, and a gym. If you drive, self parking is CNY 120 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and access to locker space. Other amenities at this luxury hotel include a sauna, a hot tub, and a conference center.
Bathrooms offer hair dryers and slippers, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

3 restaurants, lunch, dinner served; Mediterranean cuisine
The Langham, Shanghai, Xintiandi
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,001 reviews
$218 nightly
The price is $231
Jan 4 - Jan 5, 2026
Total with taxes and fees
The Langham, Shanghai, Xintiandi

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Self parking on site (CNY 120 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 288 for adults and CNY 144 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Portman's

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Baby bath
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (60,665 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable bathtub seat
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 45 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 408.1 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a deadbolt lock.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Is free cancellation available at The Portman Ritz-Carlton, Shanghai?

The Portman Ritz-Carlton, Shanghai offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at The Portman Ritz-Carlton, Shanghai on Jan 2, 2026 start from $165.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Portman Ritz-Carlton, Shanghai?

This hotel is situated in Jing'an, just steps from West Nanjing Road and Shanghai Centre, and within a short walk of Jing An Kerry Centre. You'll also find People's Square and Nanjing Road Shopping District within a short drive.

Will I be able to park at The Portman Ritz-Carlton, Shanghai?

Yes, parking is offered for CNY 120 per night. Though parking is limited, accessible parking and electric car charging are also available.

Does The Portman Ritz-Carlton, Shanghai have a casino at the property?

No, The Portman Ritz-Carlton, Shanghai doesn't have a casino.

Will I find an indoor pool at The Portman Ritz-Carlton, Shanghai?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What will couples enjoy most about a stay at The Portman Ritz-Carlton, Shanghai?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Portman Ritz-Carlton, Shanghai?

Yes, guests can enjoy a spa tub at this hotel.

Does The Portman Ritz-Carlton, Shanghai have a restaurant that serves breakfast?

Yes, The Portman Ritz-Carlton, Shanghai serves a full breakfast for a surcharge each morning at Portman's.

Does The Portman Ritz-Carlton, Shanghai allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Portman Ritz-Carlton, Shanghai.

Are there connecting rooms at The Portman Ritz-Carlton, Shanghai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Portman Ritz-Carlton, Shanghai?

The closest major airport to The Portman Ritz-Carlton, Shanghai is Hongqiao International Airport (SHA), which is 7.9 mi away (21 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 29 mi away (48-minute drive).

Are there rooms with balconies at The Portman Ritz-Carlton, Shanghai?

No, at The Portman Ritz-Carlton, Shanghai, there aren't any guestrooms that list a balcony.

Does The Portman Ritz-Carlton, Shanghai host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Portman Ritz-Carlton, Shanghai.

The Portman Ritz-Carlton, Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 770 reviews
Rating 8 - Good. 177 out of 770 reviews
Rating 6 - Okay. 52 out of 770 reviews
Rating 4 - Poor. 18 out of 770 reviews
Rating 2 - Terrible. 20 out of 770 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kok keong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Yeap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service staff attentive, friendly, welcoming .. makes one feel it’s a hotel of choice in Shanghai.
Stayed 5 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In typical Ritz fashion, everything was always beyond your expectations. It's what has made them the elite chain we have all come to know through the generations. Fifty years ago, it was always my dad's go-to place wherever he travelled. Do not hesitate whatsoever, book your stay.
Stayed 13 nights in Aug 2025

10/10 Excellent

Man Hei

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very attentive. I would stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

WAFA

Liked: Cleanliness, staff & service
Our check in was excellent and smooth with the help of Ms. Helen, offering a discounted breakfast for the three of us. She also added my daughter in WeChat in case we need anything, and was kind enough to check every now and then even after we checked out. Our booking was for five nights, since the first night we noticed that the master bedroom was hot no matter how we try to adjust the temperature. The next morning we went to the reception and they told us we can’t change your room but will try to fix it. It was not fixed but they brought a portable Ac unit, the next night we asked for another one. One night before our departure we saw Ms. Helen and she offered to change our room but we told her we are checking out the next morning so there is no time for the late change. She was kind enough to give the girls small gifts, ice cream, and escort us to our cars.
Stayed 5 nights in Aug 2025

2/10 Terrible

Daqing

Stayed 1 night in Aug 2025

8/10 Good

Kevin

Stayed 1 night in Jul 2025

8/10 Good

Minghui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice grand hotel, even it’s a bit dated, but very well maintained. Rooms are good size in this location, but the view from our rooms are not great. Breakfast is good, not outstanding though. Staffs are ok, only if you ask something, they will talk to you.
Stayed 1 night in Jul 2025

10/10 Excellent

Yeap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
always stay here when in shanghai - never disappointed
Stayed 3 nights in Jun 2025

10/10 Excellent

AMIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional service and excellent staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Yan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

LUTFU, KARTAL

Traveled with family
Liked: Amenities, property conditions & facilities
Location
Stayed 6 nights in Jun 2025

6/10 Okay

Natalie

Stayed 5 nights in Jun 2025

10/10 Excellent

Jeremy, Boise

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kingman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Vincent Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything superior quality
Stayed 9 nights in May 2025

10/10 Excellent

Beiqi

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Portman was perfect! Besides its excellent location and elegant decor, the staff was incredibly lovely and cordial. Their hospitality and courtesy were superb. I would like to give my special thanks to Helen who patiently helped me solve my issues and accommodated my requests. With utmost kindness, she continuously ensured that my 8-day stay at Portman was joyful. She also updated me about the fast-changing nearby shopping malls, restaurants, and boutiques. My room was constantly crystal clean with pink roses and everything was perfectly placed. Therefore, I will definitely stay at Portman again when I come back to Shanghai next time.
Stayed 8 nights in May 2025

6/10 Okay

Robin

Traveled with family
Liked: Cleanliness
Room was dated and smelled moldy.
Stayed 2 nights in May 2025

6/10 Okay

Diana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel is too old!
Stayed 10 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Portman Ritz-Carlton. The location was convenient and all the staff were attentive to detail and very welcoming. The buffet selection was wonderful and we were able to try something new every day of our week-long stay. We were travelling to celebrate a large birthday and the team very kindly arranged some room decorations and a lovely cake, thank you! We can't speak highly enough of our experience and will definitely be back.
Stayed 7 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jacqueline, Fort Lauderdale

Traveled with family
Liked: Cleanliness, amenities
Very nice staff. We are celebrating our 35th anniversary and they had our room decorated and with wine and cake. Thank you Portman Ritz Carlton for a wonderful vacation.
Stayed 3 nights in May 2025

Hotels

Flights

Cars

Packages