Hilton Shanghai City Center

5.0 star property
Luxury hotel with a 24-hour fitness center and spa services

Choose dates to view prices

Photo gallery for Hilton Shanghai City Center

Exterior
Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, Select Comfort beds, minibar
Reception hall
Indoor pool, outdoor pool
Presidential Suite, 1 King Bed | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Gym
  • Free WiFi
  • Room service

Explore the area

Map
488 West Yan'an Road, Changning District, Shanghai, Shanghai, 200050
  • Former French Concession
    ‪11 min walk‬
  • Jing'an Temple
    ‪18 min walk‬
  • Shanghai Centre
    ‪2 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪39 min drive‬

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Room options

Guest Room, King

  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • City view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Deluxe Room, King

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Ambassador Suite)

  • City view
  • 2131 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed

  • City view
  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • 3014 sq ft
  • Sleeps 3
  • 1 King Bed

Guest Room, Twin

  • City view
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 2 Twin Beds

  • City view
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

Japanese Deluxe Garden View Room

  • Sleeps 2
  • 1 King Bed

Crystal Suite

  • Sleeps 2
  • 1 Queen Bed

Executive Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Grand Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Nikko Deluxe Twin Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shanghai

Located in Jing'an, Hilton Shanghai City Center is 0.9 mi (1.4 km) from Jing'an Temple. This 5-star hotel has 381 rooms and welcomes guests with a restaurant, an outdoor pool, and an indoor pool.

What's nearby

  • Former French Concession - 11 min walk - 0.6 miles
  • Jing'an Temple - 18 min walk - 1.0 mile
  • Zhongshan Park - 2 min drive - 1.0 mile
  • Shanghai Centre - 2 min drive - 1.2 miles
  • People's Square - 4 min drive - 2.6 miles

Getting around

  • Shanghai South Railway Station - 10 min drive
  • Changshu Road Station - 14 min walk
  • Hongqiao International Airport (SHA) - 24 min drive

Restaurants

  • ‪Let's Noodle - ‬2 min walk
  • ‪上海花韵 - ‬8 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪Fennel Lounge - ‬8 min walk
  • ‪味千拉面 - ‬9 min walk

About this property

Hilton Shanghai City Center

Luxury hotel with a 24-hour fitness center and spa services
Hilton Shanghai City Center features an indoor pool, an outdoor pool, and a 24-hour gym. If you drive, self parking is CNY 80 per stay, or you can take advantage of the airport shuttle (available 24 hours) for CNY 800.00 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, espresso makers, and safes.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CNY 80 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A restaurant

Restaurants on site

  • Osteria Twelve 16意大利餐厅

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,553 square feet of conference space
  • 7 meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Renovated entire property - July 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Please note that the executive lounge is closed until further notice.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle fee: CNY 800.00 per vehicle (one way)
  • Self parking fee: CNY 80 per stay
  • Rollaway bed fee: CNY 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Nikko Shanghai
Nikko
Hotel Nikko Shanghai
Hilton Shanghai City Center Hotel
Hilton Shanghai City Center Shanghai

Frequently asked questions

Is a free cancellation option available at Hilton Shanghai City Center?

Hilton Shanghai City Center provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Shanghai City Center?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Hilton Shanghai City Center on Jun 12, 2025 start from $121.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hilton Shanghai City Center?

This hotel is situated in Jing'an within a short 17-minute walk of Jing'an Temple and also 19 minutes on foot from West Nanjing Road. You'll also find The Bund and People's Square within a short drive.

Will I be able to park at Hilton Shanghai City Center?

Yes, parking is offered for CNY 80 per stay.

Does Hilton Shanghai City Center have a casino at the property?

No, Hilton Shanghai City Center doesn't have a casino.

Will I find an indoor pool at Hilton Shanghai City Center?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Hilton Shanghai City Center?

Amenities that appeal to couples at this hotel include a comfy mattress, a meal delivery service, and a minibar.

Does Hilton Shanghai City Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Shanghai City Center have a restaurant that serves breakfast?

Yes, Hilton Shanghai City Center serves buffet breakfast for a surcharge each morning at Osteria Twelve 16意大利餐厅.

Will Hilton Shanghai City Center allow pets to stay free of charge?

No, pets aren't allowed at Hilton Shanghai City Center though service animals are welcome.

Does Hilton Shanghai City Center have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Shanghai City Center?

The closest major airport to Hilton Shanghai City Center is Hongqiao International Airport (SHA), which is 6.7 mi away (24 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 29.9 mi away (50-minute drive).

Can I book a room with a balcony at Hilton Shanghai City Center?

No, there aren't any guestrooms with balconies at Hilton Shanghai City Center.

Hilton Shanghai City Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 42 reviews
Rating 8 - Good. 7 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

10/10 Excellent

jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel. I recommend you good direct being Hitels.com have slashed their rewards program to nothing!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel at a great price. I found my go too hotel in Shanghai.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, great staff

I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Liang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to French concession area
Stayed 3 nights in Nov 2024

10/10 Excellent

Cui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will come back again

Very good hotel, nice and clean. Superb service and very comfortable. Highly recommend
Stayed 4 nights in Oct 2024

8/10 Good

xiaoming

Business traveler
Liked: Amenities, property conditions & facilities
Nice and clean place
Stayed 2 nights in Sep 2024

8/10 Good

teram

Stayed 1 night in Jan 2025

4/10 Poor

MANUEL J MENDOZA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My wife got sick the first night of our stay in the hotel. I asked a doctor to the front desk person. He told me that the hotel did not have that service, and even worse, he did not have the name and telephone of a doctor. However, he suggested that I take her to a hospital. He gave me name and address but did not mention that there is a special and private section of the Huashan Hospital for international patients. The public section for local people was crowded, with no English-spoken people, and slow attention would not be appropriate. It was necessary to hospitalize her in the international unit. The medical and hospital attention was very convenient. A HILTON hotel must always have convenient medical information to support guests in critical hours like this.
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ching Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was within expectation only the heater was too hot and we were unable to sleep well as the result
Stayed 3 nights in Dec 2024

10/10 Excellent

Nobuhiko

Stayed 3 nights in Oct 2024

10/10 Excellent

CHEUK KWONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel that I definitely will stay again.

The hotel has just finished renovation for a few months, everything is new ( colleague say that their rooms has always been good tho), room is spacious and comfortable. Among everything I appreciate most about the air conditioning, it is very responsive but also quiet enough for sleeping. Also, their staff are extremely nice and helpful ( and Thank you Simon for staying with us at the entrance the whole time while we wait for the airport pick up :D )
Stayed 3 nights in Nov 2024

6/10 Okay

Seungjin

Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect to stay for business trip

部屋が広々としていて快適でした。ジムのトレーニング設備も充実しており毎朝利用しました。朝食のビュッフェも申し分ないです。次回出張時もこのホテルを利用すると思います。場所も高速のすぐそばで空港にも便利です。
Stayed 3 nights in Nov 2024

10/10 Excellent

Pui shan susanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

洗手間設施有待改善

洗手間的設計與浴室不連接十分不便,浴缸沒有門分間,若是明友同行也是不能使用,
Stayed 3 nights in Nov 2024

10/10 Excellent

thanh binh

Stayed 4 nights in Nov 2024

8/10 Good

CHENG CHU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jiyoung

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We arrived in the Hotel at 3pm from the airport. The room wasn’t ready and the reception told me that they are not sure if the room will be ready even an hour later. We had another schedule so we had to clean up at the public restroom and leave the hotel to go our next appointment. Didn’t get any official apologies or a sorry note or anything. They don’t have anything to say about this situation except the room is not ready and they are not sure when the room will be ready.
Stayed 1 night in Nov 2024

6/10 Okay

chiachen

Business traveler
Liked: Staff & service
Disliked: Room comfort

要注意冷氣是否有問題

冷氣不冷,調整到16度室內還是26度,第一晚有冷,第二晚上忽冷忽熱,但三晚感覺都是送風⋯⋯非常不舒服
Stayed 3 nights in Oct 2024

8/10 Good

Yongwoo

Stayed 2 nights in Sep 2024

10/10 Excellent

Enrica chi man

Stayed 1 night in Aug 2024