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Grand Hyatt Shanghai

5.0 star property

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Reception
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Grand Suite, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • Place, Jin Mao Tower
    ‪1 min walk‬
  • Place, Shanghai Tower
    ‪3 min walk‬
  • Place, Oriental Pearl Tower
    ‪12 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, River View

7.0 out of 10
Good
(4 reviews)
  • River view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, River View

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed, River View

  • River view
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View (Deluxe)

  • River view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Deluxe)

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room | TV, fireplace

Suite (Diplomat)

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, City View

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Shanghai

Located in Downtown Shanghai within a short walk of Shanghai Tower, Grand Hyatt Shanghai is within a mile (2 km) of other popular sights such as Oriental Pearl Tower. This 548-room, 5-star hotel has an indoor pool along with free in-room WiFi and free self parking. It's connected to the convention center in central Shanghai and also close to The Bund and Nanjing Road Shopping District.

What's nearby

  • Jin Mao Tower - 1 min walk - 0.1 miles
  • Shanghai Tower - 3 min walk - 0.2 miles
  • Shanghai World Financial Center - 5 min walk - 0.3 miles
  • IFC Mall - 5 min walk - 0.3 miles
  • Oriental Pearl Tower - 12 min walk - 0.7 miles

Getting around

  • Dongchang Road Station - 6 min walk
  • Shanghai South Railway Station - 17 min drive
  • Hongqiao International Airport (SHA) - 51 min drive

Restaurants

  • ‪Executive Club - ‬1 min walk
  • ‪Camelia - ‬2 min walk
  • ‪commune reserve幻师(上海环球金融中心店) - ‬7 min walk
  • ‪Regent Club Lounge - ‬3 min walk
  • ‪雲上錢屋 - ‬8 min walk

About this property

Grand Hyatt Shanghai

At Grand Hyatt Shanghai, guests enjoy an indoor pool, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 750 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and bathrobes. Other standard amenities include fireplaces, minibars, and free newspapers.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canton
  • Cloud 9
  • Club Jin Mao
  • Kobachi
  • ON56

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,139 square feet of conference space
  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 88 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 14 to December 19:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 750 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 408.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Frequently asked questions

Are free cancellation options available at Grand Hyatt Shanghai?

Grand Hyatt Shanghai offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Grand Hyatt Shanghai?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Shanghai on Mar 29, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Grand Hyatt Shanghai?

This hotel is situated in Downtown Shanghai, just steps from Shanghai Tower, and within a 10-minute walk of IFC Mall and Shanghai World Financial Center. You'll also find The Bund and People's Square within a short drive.

Will I be able to park at Grand Hyatt Shanghai?

Yes, self parking is offered for free at the hotel.

Does Grand Hyatt Shanghai have a casino on the premises?

No, Grand Hyatt Shanghai doesn't have a casino.

Is there an indoor pool at Grand Hyatt Shanghai?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Grand Hyatt Shanghai?

There are many amenities for couples at this hotel, including a fireplace and in-room massages in each guestroom with some featuring river views.

Does Grand Hyatt Shanghai have a hot tub?

Yes, this hotel has a spa tub.

Does Grand Hyatt Shanghai have a restaurant with a breakfast menu?

Yes, Grand Hyatt Shanghai serves buffet breakfast for a surcharge each morning at Canton.

Does Grand Hyatt Shanghai allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Hyatt Shanghai.

Does Grand Hyatt Shanghai have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Grand Hyatt Shanghai?

The closest major airport to Grand Hyatt Shanghai is Hongqiao International Airport (SHA), which is 14.2 mi away (51 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 25.9 mi away (43-minute drive).

Are there rooms with balconies that I can book at Grand Hyatt Shanghai?

No, at Grand Hyatt Shanghai, there aren't any guestrooms that list a balcony.

Does Grand Hyatt Shanghai have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Grand Hyatt Shanghai.

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

XI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jong-Hyun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of foods.
Stayed 4 nights in Dec 2025

8/10 Good

Jayden

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Booked a river view king and got upgraded to the diplomat by the wonderful check-in staff. The room was absolutely incredible, from the views to the bed linen/pillow quality, to the soft, fluffy white robes, to the Guerlain toiletries and Dyson hair dryer; everything was superb. I booked this reservation as a part of my master's degree grad celebration and felt very well cared for. I wish the hotel offered a paid airport pick-up service, as I found the language barrier made it quite hard to get to the hotel, and I did get scammed by a local taxi driver, unfortunately. The main complaint I do have, however, is regarding the in-room dining. I tried to order a Chinese chicken dish and was told they were out; so i tried to order a different chicken dish and was told they were out of chicken entirely, which was a decent portion of the menu given I arrived later in the evening. The options, therefore, were very limited, and I ended up ordering shrimp dim sum and Shanghai-style noodles. The dumplings were delicious, but the noodles tasted dry, and like they were left under a heat lamp to marinate in extremely salty soy sauce, so I didn't end up eating much of them. I would stay again, but would hope to have the hotel assist in arranging airport transfers and offer more in-room dining options.
Stayed 1 night in Nov 2025

10/10 Excellent

Xian Biao

Liked: Cleanliness, property conditions & facilities
Good service
Stayed 2 nights in Nov 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

kelvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think location not very good...
Stayed 1 night in Nov 2025

10/10 Excellent

Yongjian

Liked: Cleanliness, amenities, property conditions & facilities
Great place and reasonable price. Cheaper food selection available other than the hotel restaurant which is way too expensive.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamshid

Stayed 6 nights in Nov 2025

10/10 Excellent

Malcolm Nicholas, Auckland

Liked: Cleanliness, amenities, property conditions & facilities
You wont be disappointed staying here. The view is breathtaking. Rooms are spacious and very well organized with a good size bath and shower. Couple of english speaking channels on TV including CNN. Rooms are serviced in a timely manner each day and staff very friendly. Buffet breakfasr caters for western and Asian style foods and is very extensive. Suggest going to Cloud 9 (bar and restaurant) it's a bit hidden but well worth the exploration to find it upwards if level 80!
Stayed 5 nights in Nov 2025

10/10 Excellent

Hai

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Nov 2025

8/10 Good

choo

Liked: Cleanliness, staff & service, amenities
Clean room nice view
Stayed 6 nights in Nov 2025

4/10 Poor

Alex

Business traveler
Disliked: Staff & service, room comfort
Check in was really slow. Many people waiting and nowhere to sit - a recurring problem at this hotel. Aircon in room was not working and despite asking for it to be fixed, it never was. Service at breakfast was really poor. Queuing and delays everywhere. No cups. No glasses. No plates. Empty food places. No breakfast tea. A tired, run down hotel which hasn’t got the space to serve its guests properly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jasur

Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Stayed 1 night in Nov 2025

10/10 Excellent

Yunyi, Seattle

Stayed 3 nights in Nov 2025

10/10 Excellent

Felipe

Stayed 3 nights in Nov 2025

10/10 Excellent

Francis Rueben Andrew

Stayed 10 nights in Oct 2025

10/10 Excellent

wesley

Stayed 4 nights in Nov 2025

10/10 Excellent

Henricus

Stayed 4 nights in Nov 2025

10/10 Excellent

Carl, Liverpool

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Carl, Liverpool

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2025

10/10 Excellent

Dmitry

Stayed 8 nights in Oct 2025

10/10 Excellent

Md

Stayed 1 night in Oct 2025

4/10 Poor

Song

Liked: Cleanliness
Disliked: Amenities
Stay was ok. concierge service was poor , price was quoted different than its booking and was unable to resolve matter professionally , same with Expedia customer service is incompetent and won’t able to communicate
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin Kai

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful
Stayed 2 nights in Oct 2025

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