Gardenhotel Crystal

4.5 star property
Luxurious ski hotel with 2 outdoor pools

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Photo gallery for Gardenhotel Crystal

Exterior
Garden
Luxury Suite, Balcony (Zirbensuite) | Premium bedding, in-room safe, desk, laptop workspace
Garden
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Gym
  • Laundry
  • Hot Tub

Explore the area

View in a map
Hochfuegenerstrasse 63, Fuegen, Tirol, 6263
  • Place, Zillertal
    â€Ș1 min walk‬
  • Place, Spieljoch Cable Car
    â€Ș5 min walk‬
  • Place, Erlebnistherme Zillertal
    â€Ș12 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    â€Ș41 min drive‬

Room options

Standard Double Room, Balcony (BlĂŒtentraum)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony (Superior)

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony (Fichte)

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Fuegen

Gardenhotel Crystal places you next to Zillertal and within a 5-minute walk of other popular sights like Spieljoch Cable Car. This 88-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Zillertal - 1 min walk - 0.0 miles
  • Spieljoch Cable Car - 5 min walk - 0.3 miles
  • Erlebnistherme Zillertal - 12 min walk - 0.7 miles
  • Hochzillertal Cable Car - 8 min drive - 5.2 miles
  • Hochzillertal Ski Resort - 15 min drive - 6.0 miles

Getting around

  • FĂŒgen-Hart Station - 14 min walk
  • Kranebitten Airport (INN) - 49 min drive

Restaurants

  • â€ȘCafe Central - ‬4 min drive
  • â€ȘKosis - ‬11 min walk
  • â€ȘGasthof Aigner - ‬11 min walk
  • â€ȘGoglhof - ‬17 min walk
  • â€ȘBawa Lounge - ‬19 min walk

About this property

Gardenhotel Crystal

Luxurious ski hotel with 2 outdoor pools
Guests of Gardenhotel Crystal have access to a full-service spa, 2 outdoor pools, and an indoor pool. There's free parking and a free train station shuttle. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a children's pool, a gym, and a sauna.
48-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies or patios, safes, and phones are other standard amenities.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, a fitness center, and a children's pool.

Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystal Spa und atrium Spa has 4 treatment rooms and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Similar properties

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 21 to November 27:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 25 per pet, per day
  • Dogs only
  • Food and water bowls are available

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 25 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Gartenhotel Crystal
Gartenhotel Crystal Fuegen
Gartenhotel Crystal Hotel

Frequently asked questions

Is a free cancellation option available at Gardenhotel Crystal?

Gardenhotel Crystal offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What can I see within easy reach of Gardenhotel Crystal?

This hotel is located in Fuegen and just steps from Zillertal and Spieljoch Cable Car. You'll also find Erlebnistherme Zillertal and Hochzillertal Cable Car within a short drive.

Is parking available on site at Gardenhotel Crystal?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Gardenhotel Crystal?

Crystal Spa und atrium Spa is the hotel's spa and services include sports massages, hot stone massages, body wraps, and aromatherapy.

Does Gardenhotel Crystal include a casino?

No, Gardenhotel Crystal doesn't have a casino.

Is there an indoor pool at Gardenhotel Crystal?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and a hot tub. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Gardenhotel Crystal?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Does Gardenhotel Crystal have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Gardenhotel Crystal have a restaurant with a breakfast menu?

Yes, Gardenhotel Crystal serves free buffet breakfast each morning from its restaurant.

Does Gardenhotel Crystal allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Gardenhotel Crystal for a fee of EUR 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Gardenhotel Crystal?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Gardenhotel Crystal?

The closest major airport to Gardenhotel Crystal is Kranebitten Airport (INN), which is about 23.8 mi away.

Are there rooms with balconies at Gardenhotel Crystal?

Yes, every guestroom at Gardenhotel Crystal comes with a balcony with some featuring garden or mountain views.

Does Gardenhotel Crystal have a wedding venue?

There are wedding services available at Gardenhotel Crystal if that's in your vacation plans.

Gardenhotel Crystal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teemu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very well run by management. Friendly and helpful staff. Nice bar area. Pool table and games room was a nice facility to use after dinner. Pool and spa area was well kept. Breakfast was plentiful and the five course dinner was lovely. Recommended
Stayed 3 nights in Mar 2019

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

8/10 Good

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Aufenthalt
Stayed 3 nights in Oct 2022

10/10 Excellent

Christin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel - gute Lage (5 Minuten zur Seilbahn zu Fuß), schöner Naturpool draußen, bei schlechterem Wetter lĂ€sst es sich mehr als gut im schön und stilvoll gestalteten Wellnessbereich aushalten. Das Personal super freundlich und zuvorkommend, der Service wirklich top. Wir wĂŒrden jederzeit wiederkommen.
Stayed 3 nights in Aug 2022

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war traumhaft
Stayed 7 nights in Aug 2022

10/10 Excellent

Laura, Marburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön mit Wert auf Details, sauber und hervorragender Service
Stayed 7 nights in Sep 2020

10/10 Excellent

Christina&Marko, Leipzig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende QualitÀt an Ausstattung, Hygiene, Essen und sehr freundlich. Sehr zu empfehlen!
Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Alfred

Liked: Cleanliness, staff & service

Gutes Wellnesshotel

Das Gartenhotel Crystal ist ein grosses sehr schönes Hotel mit einer neuen sehr schönen und grossen Wellnessanlage die uns sehr gut gefallen hat.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Essen und viel Entspannung

Entspannende Stimmung, schöner Naturpool, viele eigene Produkte, sehr leckeres Essen und nette, grösstenteils einheimische Bedienung. Wir kommen gerne wieder einmal. :-)
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel!

Fantastisk hotel. Kort afstand til alt :) Vi kommer helt sikkert retur!
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-Bereich war super. Freundlichkeit der Mitarbeiter ebenso.
Stayed 2 nights in Feb 2019

10/10 Excellent

Terese

Kan anbefales!

Hyggelig hotell med god frokost og behjelpelig personale. Fine og store rom, behagelig seng.
Stayed 1 night in Sep 2018

8/10 Good

HĂ€usler, ingolstadt

Liked: Cleanliness, staff & service

Rolles Hotel direkt am Berg

Ein wirklich zauberhaftes Hotel. Hervorragendes Essen Überdurchschnittlich freundliches Personal Sehr schöne Anlage. Der ganze Garten ist mit KrĂ€uter, Beeren, GemĂŒse und toller Bepflanzung angelegt. Der Schwimmteich lĂ€d zum verweilen mit ganz gemĂŒtlichen LoungeLiegen ein. Hallenbad, Kinderbereich,Dampfbad und Whirlpool Bereich ist sehr sauber, etwas veraltet. Der neue Spa Bereich ist hervorragend und absolut empfehlenswert!!!! Die Zimmer sauber, mit persönlicher BegrĂŒĂŸung. Zum Abschied hat jeder von uns ein Lunchpaket bekommen, welches ich sehr zuvorkommend fand. Wir kommen auf jeden Fall wieder !!!!!
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

8/10 Good

Paal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort