Neuhaus Zillertal Resort

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Neuhaus Zillertal Resort

Indoor pool, outdoor pool, sun loungers
Loft (am See) | 1 bedroom, in-room safe, free WiFi, bed sheets
Sauna, hot tub, steam room
Exterior
Family Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
202 Am Marktplatz, Mayrhofen, 6290
  • Congress Zillertal - Europahaus Mayrhofen
    ‪2 min walk‬
  • Erlebnisbad Mayrhofen
    ‪9 min walk‬
  • Penkenbahn Gondola
    ‪11 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪62 min drive‬

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Room options

Suite (Garden)

  • 700 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Apartment, 1 Bedroom

  • 495 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Duplex (Interio)

  • 807 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Apartment, 2 Bedrooms (Maisonette)

  • 732 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Room (Interio)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Chalet, 2 Bedrooms

  • 1023 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Room (Bergblick)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Suite

  • 861 sq ft
  • Sleeps 5
  • 2 King Beds

Loft (am See)

  • 861 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Suite (Hamberg)

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Studio

  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Room (Grünberg)

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Room (Marchkopf/Steinerkogel)

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Chalet, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Suite (Interio)

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Suite (Romantik)

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Room (Romantik)

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Classic Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Duplex (Garden)

  • 1130 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Suite

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Classic Room (Astegg)

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Mayrhofen

Neuhaus Zillertal Resort places you next to Zillertal and Congress Zillertal - Europahaus Mayrhofen. This 4-star hotel has 150 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Congress Zillertal - Europahaus Mayrhofen - 2 min walk - 0.1 miles
  • Hauptstraße - 3 min walk - 0.2 miles
  • Erlebnisbad Mayrhofen - 9 min walk - 0.5 miles
  • Penkenbahn Gondola - 11 min walk - 0.6 miles
  • Zillertal Dairy - 17 min walk - 0.9 miles

Getting around

  • Mayrhofen Station - 2 min walk
  • Kranebitten Airport (INN) - 57 min drive

Restaurants

  • ‪Mo's Esscafe-Musicroom GmbH - ‬5 min walk
  • ‪Café Kostner - ‬6 min walk
  • ‪Berg&Tal - ‬8 min walk
  • ‪Restaurant Pane e Vino da Michele - La Bottega dei Sapori - ‬8 min walk
  • ‪Scotland Yard Pub - ‬6 min walk

About this property

Neuhaus Zillertal Resort

Family-friendly hotel with a full-service spa and free breakfast
Neuhaus Zillertal Resort features a full-service spa, an indoor pool, and an outdoor pool. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Balconies, sitting areas, and safes are also standard.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, French, German, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Waterslide

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 12 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen
Alpendomizil Neuhaus Hotel
Alpendomizil Neuhaus Mayrhofen
Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Frequently asked questions

Is free cancellation available at Neuhaus Zillertal Resort?

Neuhaus Zillertal Resort offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Neuhaus Zillertal Resort?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Neuhaus Zillertal Resort on Jul 29, 2025 start from $271.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Neuhaus Zillertal Resort?

This hotel is located in Mayrhofen, just steps from Zillertal and Congress Zillertal - Europahaus Mayrhofen, and within a short walk of Hauptstraße. You'll also find Erlebnisbad Mayrhofen and Penkenbahn Gondola less than a mile away.

Will I be able to park at Neuhaus Zillertal Resort?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Neuhaus Zillertal Resort?

There is a full-service spa available for guests to enjoy and services include massages.

Does Neuhaus Zillertal Resort include a casino?

No, Neuhaus Zillertal Resort doesn't have a casino.

Is there an indoor pool at Neuhaus Zillertal Resort?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Neuhaus Zillertal Resort?

There are many amenities for couples at this hotel, including an outdoor pool plus some guestrooms feature private pools and fireplaces.

Does Neuhaus Zillertal Resort have a hot tub?

Yes, this hotel has a spa tub.

Does Neuhaus Zillertal Resort have a restaurant that serves breakfast?

Yes, Neuhaus Zillertal Resort serves free buffet breakfast each morning from its restaurant.

Does Neuhaus Zillertal Resort allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Neuhaus Zillertal Resort for a fee of EUR 12 per pet, per night.

Does Neuhaus Zillertal Resort have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Neuhaus Zillertal Resort?

The closest major airport to Neuhaus Zillertal Resort is Kranebitten Airport (INN), which is about 24.8 mi away.

Can I book a room with a balcony at Neuhaus Zillertal Resort?

Yes, every guestroom at Neuhaus Zillertal Resort comes with a balcony with some featuring garden or mountain views.

Neuhaus Zillertal Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 50 reviews
Rating 8 - Good. 11 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Neuhaus was perfect!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul Andrew

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus
Stayed 7 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good ski resort

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Reuben

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Stayed 6 nights in Dec 2024

10/10 Excellent

Abbie, Elrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Stayed 7 nights in Jul 2024

10/10 Excellent

??? ??????

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023

10/10 Excellent

Andreas

Stayed 10 nights in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Feb 2022

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Julian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel mit hochmodernen Wellnessbereich. Klare Weiterempfehlung und das wohl beste Wellness Hotel im Zillertal. Völlig begeistert waren wir vom Spa Bereich. Das Ambiente und die Auswahl an Saunen und Becken ist einfach der Hammer. Es gibt es nur ein paar kleine Kritikpunkte: Es gibt keinen Raum ohne Entspannungsmusik. Zudem ist die Musik für unseren Geschmack viel zu laut. Der Infinity Pool und die Saunen sind erst ab halb 3 geöffnet. Das ist etwas spät wenn man an einem regnerischen/bewölkten Tag den kompletten Wellnessbereich nutzen möchte. Nur das Innenbecken hat geöffnet. Lage und Ausstattung auf höchstem Niveau. Reisezeitraum würde ich allerdings zukünftig nicht mehr in den Zeitraum des Snowbombing Festivals legen, da hier die Briten die Nacht zum Tag machen und man kaum schlafen kann. Das war sehr störend. Es bietet sich an ein Zimmer mit Bergblick zu nehmen, da der Weg zum Bahnhof direkt am Hotel vorbeiführt und man hier früh morgens schon einige Koffer rollen hört. Das 5 Gänge Menü könnte noch einen Tick ausgefallener sein ansonsten gibt es eine große Auswahl. Mein Schollenfilet war etwas trocken und die Kartoffeln nicht ganz durch. Die Rinderhüfte war hingegen perfekt. Das Salatbuffet ist sehr reichlich. Ebenso das Frühstück lässt nichts zu wünschen übrig. Das Nachmittags Dessert bietet wenig Auswahl und ist sehr zuckerhaltig. Um Umwegen an der Bar kann man sich einen Kaffee bestellen. Zum Abschluss: Das urige wird hier erhalten!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Manfred

Traveled with group
Liked: Cleanliness, amenities
Man hat das Gefühl, dass das Hotel an gewissen Stellen eine Baustelle ist. -Zum Nebenhaus, keine Beschilderungen aber man kann sich leicht verlaufen. -Im Saunabereich, kein Duschgel -Frühstück geht bis 10:00 Uhr - das Frühstück wird 9:45 Uhr abgebaut und wird ab 9:30 Uhr nicht mehr nachgelegt. Qualitativ jedoch ein hochwertiges Frühstück.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Treu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Kjetil

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sehr gute Unterkunft im Haupthaus die Zimmer Extrems abgewohnt die Betten zu kurz , für große Menschen eher schlecht, Matratzen völlig durchgelegen! Die renovierten Bereiche kann ich Nix zu sagen aber ich geh davon aus um einiges besser !!
Stayed 1 night in Jun 2024