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Hotel Neustädter Hof

4.0 star property
Hotel in Schwarzenberg/Erzgeb. with a full-service spa and a fitness center

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Photo gallery for Hotel Neustädter Hof

Front of property
Junior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Balcony view
Signature Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • Laundry

Explore the area

Map
Grünhainer Str. 24, Schwarzenberg/Erzgeb., 08340
  • Schwarzenberg Castle
    ‪6 min drive‬
  • Sparkassen-Ore Mountains Stadium
    ‪11 min drive‬
  • Greifensteine Water Park
    ‪21 min drive‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪68 min drive‬

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Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Economy Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Signature Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | Street view

Economy Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Schwarzenberg/Erzgeb.

Located within a mile (2 km) of Schwarzenberg Castle, Hotel Neustädter Hof is within 3 miles (5 km) of Herkules-Frisch-Glueck Visitor Mine. This 72-room, 4-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Schwarzenberg Castle - 6 min drive - 1.9 miles
  • Sparkassen-Ore Mountains Stadium - 11 min drive - 5.7 miles
  • Greifensteine Water Park - 21 min drive - 11.9 miles
  • Fichtelberg Ski Resort - 32 min drive - 16.4 miles
  • Klinovec Ski Center - 35 min drive - 16.4 miles

Getting around

  • Schwarzenberg (Erzgeb) Station - 11 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 68 min drive

Restaurants

  • ‪Restaurant Pizzeria Rrush - ‬12 min walk
  • ‪Hotel und Restaurant Danelchristelgut - ‬9 min drive
  • ‪Gaststätte Spiegelwaldbaude König-Albert-Turm - ‬8 min drive
  • ‪De Gute Stub´ - ‬18 min walk
  • ‪Berggasthof Haus Fürstenberg - ‬8 min drive

About this property

Hotel Neustädter Hof

Hotel in Schwarzenberg/Erzgeb. with a full-service spa and a fitness center
Renovated in 2023, Hotel Neustädter Hof offers a full-service spa, a gym, and a sauna. Self parking is available for EUR 9 per day. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this hot springs hotel include free WiFi in public areas, express check-out, and a terrace.
Guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers. Other amenities include minibars, safes, and desks.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 9 per day; includes in/out privileges)
  • Covered extended parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20.50 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (69 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1910
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 22 to December 31:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 45.0 per night
  • Cribs/infant beds are available for EUR 15.0 per day

Property payment types

Important information

Fees

  • Spa fee: EUR 10.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20.50 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 9 per day (in/out privileges)
  • Covered extended parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 45.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-10:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof
Neustädter Hof Schwarzenberg/Erzgeb.
Schwarzenberg/Erzgeb. Hotel Neustädter Hof Hotel
Neustädter Hof
Hotel Neustädter Hof Hotel
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Hotel Schwarzenberg/Erzgeb.

Frequently asked questions

Is a free cancellation option available at Hotel Neustädter Hof?

Hotel Neustädter Hof provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Neustädter Hof?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Hotel Neustädter Hof on May 31, 2025 start from $143.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Neustädter Hof?

This hotel is located in Schwarzenberg/Erzgeb., close to Schwarzenberg Castle, Ore Mountains-Vogtland Nature Park, and Sparkassen-Ore Mountains Stadium. Herkules-Frisch-Glueck Visitor Mine is also within a driving distance of 3.5 mi.

Is there parking available at Hotel Neustädter Hof?

Yes, uncovered parking is offered for EUR 9 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Hotel Neustädter Hof?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Neustädter Hof have a casino at the property?

No, Hotel Neustädter Hof doesn't have a casino.

Is there an indoor pool at Hotel Neustädter Hof?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Neustädter Hof?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Hotel Neustädter Hof have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Neustädter Hof have a restaurant with a breakfast menu?

Yes, Hotel Neustädter Hof serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Neustädter Hof allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Neustädter Hof for a fee of EUR 15 per pet, per day.

Does Hotel Neustädter Hof have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Neustädter Hof?

The closest major airport to Hotel Neustädter Hof is Karlovy Vary (KLV-Karlovy Vary Intl.), which is about 24.5 mi away.

Can I book a room with a balcony at Hotel Neustädter Hof?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or city views.

Hotel Neustädter Hof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for welcoming us. Thank you for telling us about the added charges up front so we could adjust our accounts to pay for the hotel and parking lot. Thank you for having 2 parking options. Thank you for the wonderful breakfast buffet!
Stayed 1 night in Jan 2025

10/10 Excellent

Timo, Augsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, netter Service. Schönes Bad. Gerne wieder
Stayed 3 nights in Aug 2024

8/10 Good

Kirk

Business traveler
Liked: Cleanliness, staff & service
Stayed 18 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach super freundlich Gerne wieder
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Ich habe den Kurzaufenthalt im Hotel sehr genossen. Das Zimmer war wunderschön. Das Frühstücksbuffet war ein Traum. Das Personal war sehr, sehr freundlich und entgegenkommend. Ich hatte dann auch noch den Luxus, den Saunabereich exklusiv nur für mich zu haben. Ein absoluter Tipp, besonders wenn man alleine reist.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Aufenthalt war eigenlich schön. Wir hatten ein zimmer zur strasse, das war nicht so toll, weil es ganz schön laut war. Auch in der nacht. Deshalb konnte man kein fenster offen lassen. Und das bei der hitze. Der service war super. Das Frühstückangebot war toll.
Stayed 6 nights in Aug 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war alles bestens, ich würde jederzeit wieder kommen.
Stayed 4 nights in Aug 2024

6/10 Okay

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr laut, habe kein Auge zugemacht. Fenster musste man aber aufgrund der unerträglichen Wärme öffnen. Frühstück ok.
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Habe kein Auge zugemacht, Straßenlärm ist wirklich störend. Fenster zu schließen war leider keine Option, da es im Zimmer extrem warm und stickig war. Bettdecke viel zu dick für Sommer. Frühstück war ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mats

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gerne wieder !!

Es war Alles super , ein sehr schönes Zimmer das Personal sehr freundlich und das Frühstück auch super !!
Einzelzimmer
Blick aus dem Fenster
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr sauber und die Betten top. Das Restaurant hatte nicht so viel Auswahl, aber das ist ja auch Geschmacksache. Der Service war super, das Personal super freundlich und der Aufenthalt einfach top.
Stayed 2 nights in Jul 2024

8/10 Good

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

KJ

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel net hotel en vriendelijk personeel. Diner (tegen extra betaling) in het hotel is lekker en met mooi opgemaakte borden en met hele nette bediening.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior Zimmer war ruhig gelegen. Parkplätze waren vorhanden. Frühstück war ausgezeichnet. Personal sehr freundlich.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr schön.
Stayed 1 night in Jun 2023

8/10 Good

Jörg

Traveled with family
Liked: Cleanliness, staff & service
Das Hotel war sauber und das Personal sehr freundlich. Zum Frühstück hatte man genug zur Auswahl um auch satt zu werden. Einrichtung war schon etwas älter aber noch ok. Das einzige Manko war die Dusche. Die Fugen und das Silicon im unteren Bereich waren schon leicht Verschimmelt. Das sollte langsam mal erneuert werden.
Stayed 1 night in Mar 2023